Vsafety Reviews 

222
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent, prompt service. After placing the Hi Viz Vest oder for six vests of various sizes and receiving proofs it was decided to add another printed logo. A second proof was provided on the same... See more

Company replied

Rated 5 out of 5 stars

Great company. First time we have used. Available to answer questions prior to ordering via chat option. Quick and fast delivery. Had an issue with one faulty item and email was immediately replied to... See more

Company replied

Rated 5 out of 5 stars

Customer experience was brilliant. I needed some custom tabards, I was contacted after ordering to make sure what I ordered was right, but I'd got it slightly wrong. This was easily fixed at no extr... See more

Company replied

Rated 3 out of 5 stars

My order was delivered in two parts, Fortunately I was at home when the first delivery was made so I was able to sort out the missing items immediately. Rest of the order arrived two days later.

Company replied


Company details

  1. Safety and Work Wear Store
  2. Construction Equipment Supplier
  3. Construction Material Wholesaler
  4. Equipment Supplier
  5. Safety Equipment Supplier

Written by the company

VSafety™ supply a huge range of workwear and safety equipment to UK businesses and consumers at amazingly low prices, all shipped direct from the UK within 1-3 days.

VSafety

Written by the company

High Quality Workwear & Safety Products!
Specialists in health and safety products, at fantastically low prices. Whether you need hi vis workwear, safety signage, personal protective equipment or even first aid supplies, VSafety will have the right product for you.

Service Guarantees

Free Delivery - Orders over £65!

Free Delivery - Orders over £65!
£500 Instant Credit for established businesses with a Fixed Business Address. By opting to Pay On Invoice, you acknowledge that this will be subject to a credit check on your business to confirm viability for credit.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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4.7

All reviews

(222)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top draw customer service

Your customer service team member named Elllen Brooker, Ellen was a fantastic and efficient support throughout our order, warranty issue and returns process experiences.

Thank you Ellen

16 September 2026
Vsafety logo

Reply from Vsafety

We're so happy to hear our team provided such excellent and efficient support throughout your experience. We truly appreciate you sharing your positive feedback with us, Keith! I will pass on your kind words to, Ellen.

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

Reasonable price

Reasonable price, good delivery, easy to install.

21 August 2026
Vsafety logo

Reply from Vsafety

We're so glad to hear that you found our pricing reasonable, delivery efficient, and installation process easy. We truly appreciate your positive feedback, Barbara!

Kind Regards,
VSafety Customer Service Team

Rated 4 out of 5 stars

Review

Prompt service

5 August 2026
Vsafety logo

Reply from Vsafety

Thank you for your review, Martin. We are delighted to hear that the service met your expectations and hope to assist you again in the future.

Kind Regards,
VSafety Customer Service Team

Rated 3 out of 5 stars

Mains-powered Smoke Alarm

My order was delivered in two parts, Fortunately I was at home when the first delivery was made so I was able to sort out the missing items immediately. Rest of the order arrived two days later.

4 August 2026
Vsafety logo

Reply from Vsafety

We appreciate you sharing your delivery experience with us. We understand it can be inconvenient when an order arrives in separate shipments. We are glad you were able to receive your items.

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

They have the product i require and the…

They have the product i require and the service is excellent

5 June 2026
Vsafety logo

Reply from Vsafety

We're so glad we could provide the product you needed and that our service was excellent. Thank you for your kind words, Neil!

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

Quick and reliable

Quick and reliable. Best price found on the internet.

16 April 2026
Vsafety logo

Reply from Vsafety

Thank you for your review, Lee. We're happy to hear that you found our service quick and reliable. We appreciate you letting us know we had the best price online!

Kind Regards,
VSafety Customer Service Team

Rated 4 out of 5 stars

I have used Vsafety previously for hi…

I have used Vsafety previously for hi viz vests. My recently was processed quickly and the delivery was bang on the allocated time spot. I would use Vsafety again

2 April 2026
Vsafety logo

Reply from Vsafety

We're happy to hear that your recent order for hi-viz vests was processed quickly and delivered on time. Thank you for your continued support and positive feedback, Mrs Jones; we appreciate it.

If there is anything we can do to make your next experience with us a 5-star one, please do let us know!

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

We just needed some signs for our…

We just needed some signs for our church, and they came as advertised and in the delay promised.

25 March 2026
Vsafety logo

Reply from Vsafety

We're happy to hear that the signs for your church met your expectations and arrived within the communicated timeframe. Thank you for your positive feedback, Tim!

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

We were given a date and time of…

We were given a date and time of delivery.
All arrived as predicted, thank you.

23 March 2026
Vsafety logo

Reply from Vsafety

We're happy to hear that everything arrived as scheduled! We appreciate you taking the time to share your positive experience with us. Thank you, Simon!

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

Very good service, ordering through delivery.

Website was easy to use and ordering was straightforward. Order of 6kg powder fire extinguishers was well packaged and delivered in 3 days.

19 March 2026
Vsafety logo

Reply from Vsafety

We're happy to hear that you found our website easy to use and the ordering process straightforward. We're glad the 6kg powder fire extinguishers were well packaged and delivered quickly. Thank you for your positive feedback!

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

Easy to locate on line and to order

Easy to locate on line and to order. Very prompt delivery.

18 March 2026
Vsafety logo

Reply from Vsafety

We're happy to hear that you found our online ordering process easy and our delivery prompt. Thank you for your positive feedback, Margaret; we appreciate it.

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

First class service

First class service, good price with rapid delivery, a company you can trust

24 February 2026
Vsafety logo

Reply from Vsafety

We're happy to hear that you received first-class service and a good price with rapid delivery! Thank you for sharing that you find us trustworthy, Roy; we appreciate your feedback.

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

Seemless transaction from start to…

Seemless transaction from start to finish, easy website to navigate

10 February 2026
Vsafety logo

Reply from Vsafety

We're happy to hear that you found our website easy to navigate and that you had a seamless transaction. Thank you for your positive feedback, Martyn; we appreciate it!

Kind Regards,
VSafety Customer Service Team

Rated 4 out of 5 stars

Bit of a delay but got my items

Bit of a delay but got my items

29 January 2026
Vsafety logo

Reply from Vsafety

Thank you for your feedback, David. We appreciate your order and are glad you got your items. We regret any delay you experienced.

Kind Regards,
VSafety Customer Service Team

Rated 2 out of 5 stars

Kidde smoke alarm made 5 yrs ago supplied

Ordered a Kidde smoke alarm and the one that arrived was made in 2021 (this was in Jan 2026). So its expiration date was 2032. That’s 6 years when you want 10 years from your purchase.
Their returns team were super helpful and the return postage was free. But I just wanted a smoke alarm and now I have to go and buy one from somewhere else and …. Remember to check I got my refund.

8 January 2026
Unprompted review
Vsafety logo

Reply from Vsafety

Thank you for your review, Mr Suart. Please accept our sincere apologies for the frustration and inconvenience this situation has caused.

We fully understand your disappointment, particularly when purchasing a smoke alarm where product lifespan is an important factor. While our website references the manufacturer’s 5 year warranty and does not state that the alarm will have a full 10 year lifespan from the date of purchase, we appreciate that this was not what you had expected and are sorry for the inconvenience this caused.

We are pleased that our returns team were able to assist you promptly and arrange a free return. We would like to clarify that the returned item has not yet reached us, as returns can take up to 7 working days to arrive. As soon as the item is received back into our warehouse, your refund will be processed without delay.

Thank you again for taking the time to share your feedback. We genuinely value it and will take this on board as we continue to review how this information is presented on our website.

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent pricing, fast delivery, strongly recommend.

9 December 2025
Vsafety logo

Reply from Vsafety

Thank you very much for your kind review, Richard. We’re delighted to hear you were pleased with our service, pricing and fast delivery. Your recommendation is greatly appreciated, and we look forward to serving you again.

Kind Regards,
VSafety Customer Service Team

Rated 5 out of 5 stars

Efficient

Prompt, fast, efficient service.
High quality product.

9 December 2025
Vsafety logo

Reply from Vsafety

This is just what we love to hear, Julie. Thank you for your review. We hope to see you again.

Kind Regards,
VSafety Customer Service Team

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