Lamont Estates Limited Reviews 

764
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being prompt, customer-focused, and going above and beyond to assist with property viewings and management. The service provided is frequently described as excellent, with many highlighting the smooth process, great communication, and efficiency in handling various needs. Reviewers appreciate the quick response times and the professional, friendly, and helpful approach of the team, making their experiences stress-free. However, some customers also noted issues with repairs and replacements, mentioning that these often required multiple follow-ups and took a long time to resolve, such as a radiator replacement. Additionally, one reviewer reported an entry into their property for an inspection that did not align with their prior requests for a specific date and time.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Response time

Users describe positive interactions with response times, with many customers highlighting agents for their... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism,... See more

User experience

Consumers find the user experience to be positive, with many describing the process as smooth, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Rose is the new property manager at Parkwood Court, a property managed by Lamont Estates. Our experience with David has been excellent. He is very prompt and very customer focused. He addresse... See more

Rated 5 out of 5 stars

I have had a really positive experience so far renting with lamont. Gemma went above and beyond with helping me view properties and was sensitive to my hectic work schedule. She was flexible and helpe... See more

Rated 5 out of 5 stars

I have a good experience renting agency Lamont Estates through Joe Firth. He is a professional, friendly, quick to respond and genuinely care about tenants. Always kept me updated. Made whole renti... See more

Rated 5 out of 5 stars

Lamont Estates have been wonderful throughout my whole period of renting. Over the past years, I’ve had different property managers, all of which have been great. A special shoutout to Naser though, w... See more


Company details

  1. Real Estate Rental Agency
  2. Asset Manager Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Agency

About Lamont Estates Limited

Written by the company

L&CO, a leading estate agency in the Midlands, offer a range of services to help you through every step of your property investment process.

Whether you are interested in buying a property, selling a property, letting a property or are considering investing in a buy-to-let property you will benefit from the expertise of our highly experienced and professional team.

Our aim is to provide painless and straightforward asset growth, working hard to maximise the return on investment. L&CO, working with Prosperity, have created an exclusive investor rental assurance package. With a proven track record, we provide painless and straightforward asset growth, which maximises the return on your investment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

764 reviews

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4.8

All reviews

(764)

201 reviews in the last 12 months

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Rated 5 out of 5 stars

Gemma is highly professional

Gemma is highly professional, responsive, and thorough. She communicates clearly and promptly, ensuring all parties understand the next steps, while maintaining a friendly and approachable demeanor. Her attention to detail and proactive approach make working with her smooth and efficient.

3 October 2025
Rated 5 out of 5 stars

Gemma was the agent that helped with…

Gemma was the agent that helped with the viewing and documentation for my my new apartment. She was really nice and helpful with the whole process, would recommend them for future purposes.I hope my stay at the property is a stress free one.

2 October 2025
Rated 5 out of 5 stars

Professional and friendly

I’ve dealt with a different property management company recently and often felt left in the dark, unsure of what was going on or hesitant to ask questions. My experience with Lamont Estates, and in particular with their property manager David Rose, has been the complete opposite.

Emailing David has been straightforward and stress-free — he's responded clearly, kept me updated, and made me feel included in the process. I’ve also been able to raise questions that I might have otherwise felt embarrassed to ask, but he's always treated them with patience and respect.

It’s been such a relief to work with a company that values communication and genuinely cares about making things easier for their clients. I would happily recommend Lamont Estates to anyone looking for reliable, approachable, and professional property management.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve always had excellent service and…

I’ve always had excellent service and support for the 5 properties that Lamont manage (and soon to be a 6th). They have been managing my property portfolio for 7 years now. I would highly recommend them as it’s hard to find such a great team to work with. A particular shout out to Claire who handled a difficult tenant situation recently and communicated throughout the process. She is always helpful and available to support me as a landlord.

30 September 2025
Rated 5 out of 5 stars

Great experience!!

I had a really great experience finding a property with Lamont estates. It was really swift and seamless. Specifically working with Naser was great and he was extremely helpful throughout. I have no complaints at all!!!

30 September 2025
Rated 5 out of 5 stars

Moving in

Nas has been incredibly helpful throughout my move-in process! It was a very last-minute and stressful situation, but he explained everything clearly and responded promptly, which made the entire process fast and stress-free.

30 September 2025
Rated 5 out of 5 stars

Thank you to Mark Scandrett

Thank you very much to Mark Scandrett for an incredible and personable service. An excellent experience throughout, from viewing to the next stages of the process. Highly recommend Lamont Estates thanks to Mark. You are wonderful! Kind regards

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Tasneems great maintenance help

I had an issue with my hot water boiler not working shortly after moving it.

I called up Lamont estates to help sort this issue. Tasneem who works there was very helpful with my issue providing clear updates on when I should hear from contractors about fixing this problem. When I didn’t hear from the contractors by the expected time she immediately chased this up for me and got the problem sorted ASAP.
I really appreciated the help.

Further the maintenance team that were sent out by the contractors were very friendly and fixed the problem quickly as well as explaining the issue.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

I had a great experience with Lamont during my renting process. A special thanks goes to David Rose, who followed my case from start to finish. He was extremely helpful, approachable, and always took the time to listen to my questions. David ensured everything was explained clearly and resolved in a timely and efficient manner. His support made the entire process smooth and stress-free, and I truly appreciate all his help. I would highly recommend Lamont, and especially David, to anyone looking for reliable and professional assistance.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Lamont estate for there good service and they have good customer relations

I had an excellent experience with lamont estate limited The team was professional, responsive, and made the entire process smooth and stress-free. They took the time to understand my needs, provided clear guidance, and kept me updated every step of the way. Their dedication and friendly approach made finding the right home much easier. I truly appreciate their outstanding service and would highly recommend them to anyone looking for a reliable and trustworthy real estate agency.

16 September 2025
Rated 5 out of 5 stars

Excellent Service and Support

“I had a very positive experience with this company. Naser Arshad was extremely helpful, professional, and responsive throughout the process. Communication was clear and timely, and all my questions were answered promptly. I highly recommend their services to anyone looking for reliable and efficient support.”

11 September 2025
Rated 5 out of 5 stars

EFFICIENT SERVICE

We can’t thank Mark enough for all his help! We were in a really stressful situation with only a couple of days to find a new apartment, and he went above and beyond to make sure everything worked out for us. He was professional, kind, and incredibly efficient — keeping us updated at every step and making the whole process feel so much easier. Thanks to his hard work, we’re now happily settled in our new place. If you’re looking for someone who genuinely cares and delivers results, Mark is the person to ask for!

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

I deal often with Claire at Lamont Estates and have found her to be professional, knowledgeable and very responsive when I have a query. Highly recommended.

9 September 2025

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