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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with their orders, frequently stating that products were never received despite placing orders months in advance. People also express dissatisfaction with the products themselves, mentioning that items were too small or not as comfortable as expected. Furthermore, a common complaint revolves around the refund process, with many individuals struggling to obtain their money back even after canceling orders or not receiving items. Reviewers also highlight poor response times from the company, noting that communication often ceased when a refund was requested or that replies were generic and unhelpful. While some experienced prompt tracking numbers, others found that these never updated or that the delivery service was unreliable, with items reportedly lost in transit.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report not receiving their... See more

Product

Users describe negative interactions with product. Many customers report not receiving their ordered items,... See more

Refund

Customers consistently note negative experiences with refunds. Many reviewers report not receiving their... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers reported issues with parcels being... See more

Response time

People report negative experiences with response times, often expressing frustration over a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Like the other reviews I have lots of promising emails but no delivery. I placed my order on 5/6/25, two texts advising they could find my address. Have sent numerous emails with prompt replies until... See more

Rated 1 out of 5 stars

Just like other reviewers here I have been scammed. I ordered 5 pairs of pants last year and received them in good time. I was really pleased with them so ordered 10 more pairs on May 10 for a holiday... See more

Rated 1 out of 5 stars

Ordered items end of April was notified there would be a delay. Shortly after received a tracking number which states that the item was at the shippers. Tracking number never showed any updates aside... See more

Rated 1 out of 5 stars

Not worthy of even 1 star. Avoid this sham of a company like the plague. My wife has had exactly the same experience as the other reviewers. No goods, weak excuses, no refund. This is not helping her... See more


1.3

Bad

TrustScore 1.5 out of 5

121 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rubbish

Sizing - sent XL rather than M but these far too small for my size 12. No protection from leaks at all. Not fit for purpose. Do not waste your money.

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Where’s my order?

I’ve waited 19 days for my order. The tracking number/ information is useless. I had an email from Lady Dry today asking me to review my order…… I would if I ever receive it. Also tried to get updates on tracking, it came up as my order being in CHINA??
I’ve also tried to find a company address…. There isn’t one. NOT HAPPY

6 March 2024
Unprompted review
Rated 1 out of 5 stars

I recently purchased 5 pairs of Ladydry…

I recently purchased 5 pairs of Ladydry panties. I would like to return them but obviously I had to try them out first. They are NOT leakproof and I am extremely disappointed. It seems you cannot write a review on their website and the conditions for return are impossible to meet.

24 January 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy

Don’t buy. The lining is not absorbent, so the crotch soon becomes wet whether you leak or not, and they smell.

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Simply they don't work unless you put a…

Simply they don't work unless you put a pad in them which defeats the object.

I also thought they were in the UK, but they have given me a return address in the States so heaven knows what the postage costs.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Best Panties...

Bought these panties for Xmas and so pleased with them. What an amazing idea. Wore it at night to sleep and woke up with NO LEAKAGE! Used to spend a ton of disposable pads but I can keep washing and reusing. No night leaks, woke up dry.

Recommend the dry & discrete underwear but wish they let you choose the colors more

25 December 2023
Unprompted review
Show reviews in all languages. (121 reviews)

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