Like the other reviews I have lots of promising emails but no delivery. I placed my order on 5/6/25, two texts advising they could find my address. Have sent numerous emails with prompt replies until... See more
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I've been trying to get a refund on my…
I've been trying to get a refund on my purchase. I returned the pants as they were a dreadful fit. They were sent tithe address provided by them but Royal Mail couldn't find the address. The package is goodness knows where. All I want is a refund but their delay tactics put you outside being able to get any help.
My order lost in transit
My order lost in transit. Supposed to sending another order but not received anything. Ordered early September.
Appalling
Appalling! I got fooled into ordering these from a Facebook ad, believing it was a UK company. No wrong! They came from China and took 3 weeks to arrive. Basically they are too small, don't protect you from leakage as they promise and are cheaply made. Total waste of money! I have since gone back onto Facebook, found the ad was still there so I have reported the ad by clicking on the 3 dots to the right of the ad. And chose "False Information". Only hoping that if more people report the ad, they will remove it to stop other people from wasting their hard earned cash.
This company is terrible
This company is terrible. I wish I checked the reviews before ordering from them. They don't even deserve one star. Someone sent me money to buy some item and ship them to her abroad. Unfortunately, I used that money to order from this rogue company and the items have never arrived. I filled a contact form on their website inquiring about the order and they didn't reply. They don't acknowledge receipt of payment or send you tracking on any information. This must be a scam. I have sent a complaint to PayPal and waiting for a resolution. Stay away from this company at all cost.
Its about time they behaved as they say…
Its about time they behaved as they say they will. Both sizes ( one after the other) were too small. Have req a return but will have to gve them a fair shot at replying and to return my cash.
This is the worst company I have ever…lol
This is the worst company I have ever done business with ! They are dishonest and terrible to deal with They take your money and no product ! They are SCAMMERS! Keep your money!!!!!
If i could give this company less than…
If i could give this company less than 1 star I would. I paid immediately, despite what they claimed I know I put my phone number in, although they claimed I didn’t.
That email conversation dragged on for at least a week, I wasn’t divulging my number to a random person via email.
Eventually I told her to cancel the order. They claimed they couldn’t as the goods had been despatched. I have waited patiently for my order to arrive. Today an email arrived telling me to provide my phone number. An hour later another email arrived informing me my order has been cancelled. No opportunity reply as I was working.
I can see I’m going to have trouble getting my money.
But with today’s email it proved that they lied.
Don’t buy from this company.
Not a great product
Not a great product. Don’t do what they say. Waste of money
DISAPPOINTING
THE PRODUCTS ARRIVED BUT THE SIZING WAS VERY DISAPPOINTING _ despite checking on sizes and ordering the supposedly correct size the product was way too small. only had to unwrap 1 pair to see how small they were. Trying to get Returns information is also very difficult - don't seem to want to know. Wish I'd read reviews before ordering - just want my money back now.
Please be very aware of this company…
Please be very aware of this company keep your hard earned money I ordered products in February 2024 still have not received them but money was taken from my bank straight away !!
Despite several attempts to contact the company and the delivery company from which tracker no they provided did not exist this is the reply I received this morning !!!
The address of your order is incorrect (the street information or house number is incorrect). The delivery provider tried delivery 3 times and was unable to contact you.
Therefore, the package was returned to the logistics provider's overseas warehouse for centralized destruction.
For orders where the package is destroyed due to customer reasons, compensation and free reissue cannot be made.
I never received any call from delivery driver and the day in question that they say he tried to contact me was a sunday and i was at home all day
They didn't stop my leaks…
The first pair of panties didn't stay dry nor leakproof. I wore them for 2 hours and they were soaking wet. Where they leak is in the upper right side of my leg. I think the leg opening is too loose. I cleaned up and put another one. This one also leaked out the right side. I managed to get some sleep last night. I bought these to help my incontinence problem, not give me any more embarrassing moments nor would I have to wear bulky. Pad or diaper. I love the feel of these, and that the core goes up the waist front and back. Please help me.
Delivery to long
Took over a month to get here wauldnt order again from them
order has been 4 weeks still no…
order has been 4 weeks still no order...I feel I have been skamed call my card to stop after reading other has not received order either...I now wish never order ...
Far too small even XL, I'm a UK 14
I've had the same experience as many of these reviewers. Ordered from Facebook, thinking it was a UK company, then discovered when I'd paid £40 for 5 pairs, special offer 🤔, they were coming from US I think. Didn't arrive for ages. Difficult to contact. No tracking. Was told they'd resend. I eventually received them
after 6 weeks. I'm a UK size 14. I ordered XL according to their size chart. Far too small. Very brief. Cut into my hips and middle of my tummy. Couldn't bear the hassle of trying to send them back. They do work dribble wise though, but only wear them in bed. 😢
If there was a 0 star I would have used…
If there was a 0 star I would have used that. 6 weeks of waiting for my order and still nothing. I have emailed them 4 times and got one reply in which they said they had resent the order. NOT.
I wish I had read this first.
DO NOT USE THIS COMPANY.
Facebook should be held accountable for allowing fraudulent companies to use them to sell products.
Order did eventually arrive
Order did eventually arrive. Poor quality. Size large wouldn't fit a size 8. Useless. Binned.
Impossible to contact them for…exchange
Impossible to contact them for exchange. Response keeps telling me my email is invalid. Not so. Us that email all the time. I think this is a scam. Do not order from them! I ordered 10 panties on March 16,2024. Cannot get them to respond.
Probably a scam. Paid on-line but never received goods
Placed an order 3 weeks ago. money was taken immediately but never received a confirmation email nor any goods. I wrote to them twice but never received a reply. I have reported the company which is now being investigated.
Very slow on delivery and no feedback.
No comment. Still waiting for delivery. Very slow and no feedback.
There was no zero rating.
There was no zero rating.
With all the complaints I've seen about this company and their products I cannot understand why Facebook and Instagam allow them to advertise on their websites. I too have nor received almost $250 of their prodoct. Totally agree with most of the comments already posted about their method of operating.
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