knownwell Reviews 

178
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and supportive staff, who are often described as kind, empathetic, and attentive. Many people appreciate the excellent service and user-friendly experience, noting the ease of the process from appointments to medication delivery. Reviewers frequently highlight the personalized care, feeling heard, understood, and supported throughout their health journeys. The company's assistance with insurance and provision of valuable nutritional information are also highly valued by customers, contributing to successful outcomes.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their knowledge, support, and helpfulness. Many... See more

Service

Reviewers mention positive feedback about service, highlighting excellent care, knowledgeable providers, and... See more

Customer service

People report positive experiences with customer service, highlighting the staff's knowledge, responsiveness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the telehealth visits easy and the... See more

Product

Consumers find the product to be positive, with many reporting life-changing results and successful weight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knownwell has provided excellent service through my weight loss experience. My personal advisor, Allyson Vogel, has been amazing. She is available to answer questions and always knowledgeable quick... See more

Rated 5 out of 5 stars

I finally found a place that understands the struggle of weight management. In only 2 months, I have learned so much about nutrients and how they affect our body processes. The staff is knowledgeable... See more

Rated 5 out of 5 stars

First visit with Knownwell Dr. Amy was so encouraging! She is extremely knowledgeable about the program and how it relates to my specific needs as well as medical issues! She made me feel so comfort... See more

Company replied

Rated 5 out of 5 stars

I researched a large number of online weight management services. I checked on them for legitimacy and quality. Knownwell stood out. The user friendly website design caught my attention as well as the... See more

Company replied


Company details

  1. Weight Loss Service
  2. Doctor
  3. Medical Group
  4. Nutritionist
  5. Specialized Clinic

Written by the company

At knownwell, we provide comprehensive primary care, weight management, and expert nutrition counseling with our world class clinical team. We’re redefining healthcare to be inclusive of all body sizes. Our care is available both in-person at our clinics and through virtual visits, making high-quality, judgment-free healthcare accessible to you. Book your visit today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(178)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first call with the physician and…

My first call with the physician and she was pleasant , kind ,knowledgeable, and informative. I felt like I could trust her and felt informed and prepared after our visit. 10/10 would recommend known well and Dr. Corey!

6 November 2025
Unprompted review
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Reply from knownwell

Sabrina, we appreciate you sharing your experience.

Rated 5 out of 5 stars

Inclusive non judgemental experience

Inclusive non judgemental experiences. To date I've met with a dietitian, NP & PA.
All are incredibly knowledgeable professional and kind individuals. Really caring for the individual in front of them. I felt valued and not simply just another person with a weight issue. I have had one in-person appt in Needham MA, and was happy with my experience. Warmly greeted by the MAs who were very conscientious.

5 November 2025
Unprompted review
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Reply from knownwell

Thank you so much for sharing your experience. Providing compassionate, individualized care is core to who we are, and we’re glad it came through in your visits.

Rated 5 out of 5 stars

Knowledgeable and supportive physicians

I have worked with two different physicians (I started virtually and then switched over when an office in my area opened). Both doctors were very knowledgeable and truly listened to my situation. I felt encouraged and supported in my weight loss journey.

27 October 2025
Unprompted review
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Reply from knownwell

This is great to hear, thanks for sharing.

Rated 5 out of 5 stars

The staff was very welcoming and…

The staff was very welcoming and helpful! They made me feel comfortable about opening up to my issues and gave great insight and encouragement!!!

30 October 2025
Unprompted review
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Reply from knownwell

This is great to hear, thank you for sharing.

Rated 1 out of 5 stars

The front staff was so rude/unprofessional

The front staff was so rude! They were literally swearing. Very unprofessional. Very unwelcoming. Once they ended a call with a client, the gossip about the person. Very loudly, it made me, feel uncomfortable! My visit with the nutritionist was a very good, but I cannot go to a place where I don’t feel comfortable with the receptionist. Will not be coming back. Will not be recommending to others.

This was the Elgin,IL location

27 October 2025
Unprompted review
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Reply from knownwell

We’re truly sorry to hear about your experience - that’s not the level of professionalism we strive to achieve. If you’d be open to sharing more details to help us coach our team, please contact us directly at taylor.mmartz@knownwell.health

Rated 5 out of 5 stars

Not really knowing what to expect

Not really knowing what to expect, I was immediately put at ease by the friendly staff. Dr. Azonobi was very attentive, spent lots of time listening and talking with me. When she told me “you are not alone” it seriously brought tears to my eyes. I’m very excited about my journey with this office.

27 October 2025
Unprompted review
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Reply from knownwell

Leslie, this is great to hear. We'll be sure to share these kind words with Dr. Azonobi.

Rated 5 out of 5 stars

Expert care and wonderful staff

You will be greeted by a warm and friendly staff. A clean and modern office. Dr. Pettinato is top notch. Highly recommend Know well to anyone.

23 October 2025
Unprompted review
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Reply from knownwell

This is great to hear, Ron. Appreciate you taking the time to share.

Rated 5 out of 5 stars

Fantastic Experience

Know well has never treated me as if I needed to diet but as a person who just needs help with some issues with food. They normalized my issues and even recognized that my overeating is a disease and needs treatment and care. They are wonderful, flexible and so easy to work with! Love them!!

21 October 2025
Unprompted review
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Reply from knownwell

Melissa, thank you for the kind words!

Rated 5 out of 5 stars

I highly recommend this option.

I highly recommend this option.
The process was simple, easy to use, and the Dr. really took the time to care for your needs and asked me how I felt about the process. I am still early on with the program but would highly recommend this as an option.

16 October 2025
Unprompted review
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Reply from knownwell

Jen, we appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Amazing clinicians

Amazing clinicians, both the medical and nutrition staff. They take the time to really speak to you and hear from you during the visits. I never feel rushed or ignored.

15 October 2025
Unprompted review
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Reply from knownwell

Thanks for sharing, Jessica! Happy to be with you on your health journey.

Rated 5 out of 5 stars

Dr Sakariya is wonderful

Dr Sakariya is knowledgeable, compassionate, and responsive. I feel I receive much better care from her than my local PCP.

8 October 2025
Unprompted review
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Reply from knownwell

Barbara, this is great to hear. Thanks for sharing your experience.

Rated 5 out of 5 stars

Great, first experience with telehealth!

My experience with KnownWell has really been an excellent one. I really like my PA, Corey Gosnell. I wish all physicians were so kind, empathetic, patient and willing to answer questions. Sure wish I could find a primary doctor in my area that was like her!!
It’s nice that the app also lists recommended products. (For ex: Premier Protein to increase my protein intake), specifics about recommendations (For ex: how much total protein to aim for per day, etc.).

3 October 2025
Unprompted review
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Reply from knownwell

We're thrilled to hear that you're having a positive experience! Thanks for sharing.

Rated 5 out of 5 stars

Better than expected..

The doctor was so kind, patient, and really listened to what I had to say. Went the additional mile to help me with insurance approvals too. Much better than the PCP in my city. Was a wonderful experience without even leaving my home!

2 October 2025
Unprompted review
knownwell logo

Reply from knownwell

Adam, this is great to hear. Happy to be with you on your health journey.

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Dr. Azonobi was kind, warm and attentive. It felt like speaking to a really knowledgeable friend! Loved the detailed notes I received afterwards. If only every medical experience was as good as this one!

30 September 2025
Unprompted review
knownwell logo

Reply from knownwell

Thanks, Jillian! We'll be sure to share your kind words with Dr. Azonobi

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