Form Health Reviews 787

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, caring approach, and professionalism, highlighting the exceptional support received from dietitians, doctors, and nurse practitioners. Many consumers appreciate the personalized guidance and the team's ability to work around their schedules, making the process of achieving health goals much easier and more convenient. However, some customers also noted issues with the service, including difficulties in resolving billing problems due to a lack of direct phone contact. A few people expressed dissatisfaction with the medical care, feeling that it offered little beyond what a primary care physician could provide, and mentioned concerns about the suitability of the service for their individual needs, especially when already having established care elsewhere.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, knowledge, and... See more

Service

Users describe ambiguous interactions with service. Many reviewers express frustration, citing issues like... See more

Fitness

Reviewers highlight positive aspects of fitness, with many expressing excitement and satisfaction with their... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the team's responsiveness,... See more

User experience

Consumers generally find the user experience to be positive, highlighting the ease of use and helpfulness of... See more

Based on these reviews

Rated 5 out of 5 stars

This has been an amazing experience. Couldn’t ask for a more knowledgeable group of caring professionals to lead you toward better health. I love being a part of learning about ways to change m... See more

Company replied

Rated 5 out of 5 stars

I will admit I was skeptical, because I was forced to join Form Health by my employer if I wanted to continue my journey on a GLP. I have been so pleasantly surprised! Form Health Chivas is amazing,... See more

Company replied

Rated 5 out of 5 stars

The Form Health Care Team has taught me more about weight loss in 5 short months then years of yo yo dieting with bad results, Weight Watchers, Nutrisystem ever accomplished. I honestly wish Form Hea... See more

Company replied

Rated 5 out of 5 stars

I began with Form Health in September. I was quickly assigned a clinician and dietitian. They were both present and helpful for all appointments. They were completely invested in my health and wellbei... See more

Company replied


Company details

  1. Weight Loss Service
  2. Fitness and Nutrition Service
  3. Medical Clinic

Written by the company

Form Health is the virtual medical weight loss clinic that provides individualized care from an ABOM-certified physician and CSOWM-certified Registered Dietitian. Learn more at formhealth.co.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

787 reviews

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1-star

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Rated 1 out of 5 stars

Forces you to do everything on their…

Forces you to do everything on their app, which has no accessibility features. At the very least, if they're going to be in cahoots with insurance companies to force people to use their services or no longer cover medications, then make a more accessible option for people with disabilities.

8 April 2026
Unprompted review
Form Health logo

Reply from Form Health

Thank you for sharing this feedback with us. We take these concerns very seriously and want to assure you that we are always working towards bettering our systems for our patients. A member of our team will be reaching out to you to learn more and better understand how we can help improve your experience.

Rated 2 out of 5 stars

An unessesary middleman in delivering…

An unessesary middleman in delivering healthcare

17 March 2026
Unprompted review
Form Health logo

Reply from Form Health

Thank you for sharing your feedback. Our goal is to provide the best, safest, and streamlined experience for you. If you have further concerns, please email info@formhealth.co and a member of our team will be happy to assist you directly.

Rated 1 out of 5 stars

Shady - using wrong NPI #'s

These new tech first companies do not have everything figured out yet, so be careful with your expectations. Sometimes they can fix a problem but do not have a way to communicate. So you need to enable them with a telephone! They do not see the need for telephones in modern business and that kept me waiting an extra week for meds! That's not care, that's negligence!

13 March 2026
Unprompted review
Form Health logo

Reply from Form Health

Thank you for sharing your feedback with us, we are always looking for ways to improve our patient experience and processes. We understand your frustrations and a member of our team is looking into this, we will be in touch.

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, help & professional. Great program, great people. They respond quickly when sending a message or questions.

10 March 2026
Unprompted review
Form Health logo

Reply from Form Health

Hi Lori- Thank you so much for sharing your Form Health experience, we love that you're having success on your journey.

Rated 5 out of 5 stars

I absolutely love FORM HEALTH

I absolutely love FORM HEALTH. I like how they have the app set up how you have the appointment set up and how easy it is to see the weight loss the encouragement of the dietitian and the doctors. I'm excited about my weight loss journey.

4 March 2026
Form Health logo

Reply from Form Health

Hi Monica, thank you so much for sharing your Form Health experience, it's wonderful to read. We wish you continued success.

Rated 5 out of 5 stars

Form Health is awesome !

I began with Form Health in September. I was quickly assigned a clinician and dietitian. They were both present and helpful for all appointments. They were completely invested in my health and wellbeing. Early last month I was switched to a new clinician and he has been just as wonderful . The patient support is excellent and Staci Mullis responds quickly and gets me any assistance I need . Wonderful company !

16 February 2026
Unprompted review
Form Health logo

Reply from Form Health

Thank you so much for sharing this review. We're so happy to hear about your positive experience and the support you're receiving from your Care Team. We wish you continued success!

Rated 1 out of 5 stars

Absolute Scam

I’m paying 4x what I was paying when I was seeing a doctor at one of the best hospitals in the country and talking to my doctor feels like talking to a teen nephew. It’s unethical for my insurance provider to force me to get meds through formhealth especially when I’ve been on them for 5 years and it cured my sleep apnea. I’m absolutely livid. No one who was forced to switch in my community is reporting coverage denial, so no one is saving money here. It’s all a scam and they should be ashamed.

1 January 2026
Unprompted review
Form Health logo

Reply from Form Health

Hi Jennie, Form Health clinicians are experts in weight management and our goal is to always provide the best and safest treatment plan for you. We take your concerns seriously and value your feedback. We would like to learn more about your experience, please email info@formhealth.co.

Rated 1 out of 5 stars

Please realize this is not going be the…

Please realize this is not going be the same cost as your old coverage. Be prepared to pay your full deductible for prescriptions 1st and than 30% of that afterwards. On top of their monthly fees.

13 February 2026
Unprompted review
Form Health logo

Reply from Form Health

Thank you for sharing your feedback and we recognize your frustration. Our team would like to learn more about your experience to see how we can help. Please reach out to info@formhealth.co and a member of our team will assist you directly.

Rated 5 out of 5 stars

My doctors are very attentive and hands…

My doctors are very attentive and hands on, available whenever I need them. It’s so convenient to set up appts and get questions/concerns answered!! Love it!

5 February 2026
Form Health logo

Reply from Form Health

Thank you for sharing your experience with us! We are so glad to hear about your positive experience with your Care Team and we wish you continued success.

Rated 1 out of 5 stars

Health is not confined 8 to 3

Your team is excellent. Follow up and communication is good. My main constraint is access/availability. If I had a lot of spare time, I'd exercise more and probably not need the extra coaching... Not be fat. It would be extremely helpful to have night and weekend hours.

2 February 2026
Unprompted review
Form Health logo

Reply from Form Health

Thank you for sharing your feedback. We're glad to hear that you are getting great support from your Care Team and we recognize that availability can be a challenge. We are always looking for ways to improve and this feedback is valuable to us, it will be shared with our team.

Rated 5 out of 5 stars

Weight Loss Journey

The weight loss journey has been a challenge for me throughout my life. The experience with the Dr and dietitian at Form health has made a tremendous difference in my current weight loss experience and success.

5 February 2026
Form Health logo

Reply from Form Health

Thank you for sharing this review, we appreciate your feedback and wish you continued success on your journey!

Rated 1 out of 5 stars

Not much value here

This service is great if you dont have to pay (ie. when it essentially is free). My insurance used to pay but now they have caught up and will not cover it. For me, it is hard to see that this is worth $149/month with an extra charge for any consultations.

27 January 2026
Unprompted review
Form Health logo

Reply from Form Health

Hi John, we appreciate your feedback and understand that cost is an important consideration. Cost does vary based on individual insurance coverage and specific plans. If you'd like to discuss this more directly with our team please email info@formhealth.co and a member of our team can discuss this in more detail with you.

Rated 5 out of 5 stars

The feedback and guidance has been…

The feedback and guidance has been specific and collaborative with both the doctor and dietitian. Honest and supportive communication about the program, process and what to expect. Great experience and the program is effective. I highly recommend this team.

25 January 2026
Form Health logo

Reply from Form Health

Thank you so much for sharing about your experience, we appreciate it and wish you continued success!

Rated 1 out of 5 stars

Scam!

I went through the whole process, filled out all the information and paid for this. I never heard from anyone. I was never assigned to a team and no one ever called or emailed. It was just a scam to steal money. It’s been over a month total scam. I had to fill out a form to cancel and they will review. That does not work for me. You will cancel and you will return my money because you didn’t do anything. You will return my money or we can do this in court, but I am so sick of Internet scams I can’t take it anymore.

24 January 2026
Unprompted review
Form Health logo

Reply from Form Health

Our team is looking into the matter, we take your concerns very seriously. Your membership has been canceled as requested and a member of our team has reached out with more information. Please don't hesitate to email info@formhealth.co with any additional questions or concerns.

Rated 1 out of 5 stars

Nobody ever answers calls

Nobody ever answers calls, EVER! The virtual agent does not understand anything and they never call you back as promised.

20 January 2026
Unprompted review
Form Health logo

Reply from Form Health

We would appreciate the opportunity to connect with you and can understand why this is frustrating. Please email info@formhealth.co with your contact information and a member of our team will reach out right away.

Rated 1 out of 5 stars

Difficult and lengthy Enrollment Process

It a been extremely difficult to reenroll with form health. It has taken several weeks.

1 January 2026
Form Health logo

Reply from Form Health

We appreciate you sharing your feedback and understand that this can be frustrating. Please email info@formhealth.co and a member of our team will assist you.

Rated 1 out of 5 stars

⚠️⚠️⚠️⚠️⚠️

UPDATE: 1/30/2025 - NO ONE HAS REACHED OUT TO ME AS STATED IN THIER RESPONSE HERE. DON'T LET THEM FOOL YOU. IT SEEMS TO BE THE WAY OF THE WORLD TODAY TO SPEAK UNTRUTHS. I WILL EDIT THIS IF I AM INDEED EVER CONTACTED.

⚠️⚠️⚠️⚠️⚠️
If you are looking for a company that shows little concern for your health, this is the company for you.
After an incident with one of their providers, I spoke with " the lead of clinical and commercial success" . It quickly became clear that Form Health does not prioritize patient health or safety. Being prescribed medication after a 15-minute virtual visit by someone who does not know my medical history—compared to my primary care physician who has treated me for over 25 years—is incredibly unsafe.
When I experienced side effects from the medication, the Form Health provider offered no meaningful support. I was never properly informed of potential side effects beforehand, and when they did occur, I was not reassured that they were normal or temporary—something both my primary care doctor and the medication manufacturer confirmed. Instead, the provider escalated my anxiety by telling me to go to the emergency room and get an ultrasound. That was the full extent of the “care” I received.
This experience caused unnecessary stress and panic during what should have been a medically guided process. "The lead of clinical and commercial success" ultimately defended the provider and offered no compensation, despite the fact that I still have three out of four unused medications and the undo stress and anxiety that I was put under.
To make matters worse, my wife’s appointment was canceled by Form Health on the same day she was scheduled to be seen—yet if patients cancel the same day, they are charged an excessive fee.
I strongly recommend avoiding this company if you have any other option. Stick with providers who actually know your body, your history, and treat you like a human being—not a transaction. Form Health appears far more focused on profit than patient care.

17 January 2026
Unprompted review
Form Health logo

Reply from Form Health

Hello, thank you for taking the time to share your experience with us. We always aim to provide high quality care that is personalized to each patient and we take patient health and safety incredibly seriously. Our team is aware of your concerns and will be reaching out directly to assist you.

Rated 1 out of 5 stars

THE TRUTH ONLY

The issue is they are not doing anything the PCP cannot do. They are forcing you to meet with three different doctors on the site as opposed to your one PCP to deter you more. It is easier to go through WW to get the meds I need. There is no true communication and it takes forever to get any help
I do not like this program and it is unfortunately forced upon me

20 January 2026
Form Health logo

Reply from Form Health

We appreciate you sharing your concerns and we take them very seriously. We would like to learn more about your experience and see if there's anything we can do to assist you further. Please email info@formhealth.co and a member of our team will get in touch.

Rated 5 out of 5 stars

Fab Form

❤️🩺🥗 SUCH A WONDERFUL TEAM

25 November 2025
Form Health logo

Reply from Form Health

Thank you for sharing your feedback! We appreciate it and wish you continued success!

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