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KlipShop UK Reviews 

150
•
TrustScore 4.5 out of 5

4.5

Cosmetics Store
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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and highly reasonable prices, noting that orders arrive promptly and are always securely packaged. Shoppers also mention finding unique beauty and hair products easily on the website and enjoying a smooth, straightforward purchasing process from start to finish. However, some people mentioned experiencing frustrating delivery delays, tracking difficulties, or a lack of timely communication from backend customer support when inquiring about order status. A few consumers noted that parcels took significantly longer than expected to arrive or required extra effort to track down properly.

What people talk about most

Product

Customers report widespread satisfaction and appreciation regarding the product offerings. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders generally arrive promptly,... See more

Order

People report positive experiences with order, highlighting a straightforward and easy purchasing process on... See more

Price

Reviewers mention positive feedback about price, consistently noting that costs are lower than elsewhere and... See more

Service

Users describe satisfaction with service, expressing appreciation for reliable communication, fast order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had never heard of this shop before so was skeptical, but I searched around for eyelash serum and here was the most reasonable priced for it. Was really fast delivery seen as though I think it’s outsi... See more

Rated 5 out of 5 stars

Klipshop always delivers. Delivers on product, service and communication. Prices are excellent and the price for delivery is well worth it. I bought on this occasion Matrix high amplify hairspray. The... See more

Rated 5 out of 5 stars

First time have ordered from here and very impressed. Prices are lower than elsewhere. Delivery is very quick. Updates by email are great. Overall very happy, will recommend and definitely use aga... See more

Rated 5 out of 5 stars

I am able to buy my favourite hair product I cannot buy anywhere else in the UK. The price is attractive and there are also regular promotions and reward points with every purchase.

Company details

  1. Cosmetics Store
  2. Cosmetics and Perfumes Supplier

Written by the company

Klipshop is an e-shop for professional beauty products launched in 2015. The Klipshop e-shop currently brings together more than 1,000 brands such as Davines, Alfaparf, Kerastase, L'Oreal Professional, Keune and more. KlipShop works with official suppliers across the European Union, the United Kingdom and the United States of America.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(150)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I enjoy using this product but I think…

I enjoy using this product but I think the postage is rather steep considering I am buying only 1 canister.

1 May 2026
Unprompted review
KlipShop UK logo

Reply from KlipShop UK

Thanks for your feedback, we are glad you enjoy the product. Shipping is higher as we dispatch from outside the UK, but we keep costs as low as possible and offer free delivery on orders over £50.

Rated 1 out of 5 stars

The delivery was appalling

The delivery was appalling. Tracking stated it will be delivered on 4 separate occasions and marked as unable to deliver. I waited over 11 days for this to arrive.

4 April 2026
Unprompted review
KlipShop UK logo

Reply from KlipShop UK

We’re sorry to hear about the issues with the courier and the delivery delays, we understand how frustrating this must have been.
As we’re unable to identify your order from this review, please contact our support team via email - info@klipshop.co.uk with your details so we can look into this and assist you.

Rated 5 out of 5 stars

Excellent!

First time have ordered from here and very impressed.
Prices are lower than elsewhere.
Delivery is very quick.
Updates by email are great.
Overall very happy, will recommend and definitely use again.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

So glad I found KlipShop!

I am able to buy my favourite hair product I cannot buy anywhere else in the UK. The price is attractive and there are also regular promotions and reward points with every purchase.

27 February 2026
Unprompted review

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