Keycare Reviews 

KEYCARE was fully understanding with my circumstances and very helpful in replacing my keys.
They made the whole process much better.
Everyone I spoke to was very professional and gave me the confidence that I needed.

After an initial hassle over a mix up with address the service was very good.

Polite man arrived on time talked me through what he was going to do and called me when key was ready, tried the key finished the paperwork and left perfect

They were helpful and quick

My claim was processed efficiently and a pleasant and professional lock smith came to provide a new car key within days. Would highly recommend insuring car keys with keycard.

It took abit long wait at the end job fone

Called the AA who verified my claim details and registered the claim. Received a call from the authorised garage to have the key made. Key ordered and call received to make an appt to issue key. All in all process took 2 weeks and I was extremely happy with the service.

I have been informed throughout the process and dealt with as soon as possible. I have the new key for the car absolutely hassle free.

Quick to settle lost key claim.

It was hassle free and smooth

Everything from reporting the incident to receiving the new set of keys was smoothing sailing and very easy to manage.

Helpful customer service. My claim was verified and paid within a week. Fantastic! Now I can get on with my holiday.

The whole process was made easy. I phoned up and my claim was done over the phone. I was given a date for the appt quickly.
On the day, the AA person called me approx 15 mins before arriving. The process of getting a new key and my existing one reprogrammed was quick and thorough. It was a great service.

Phoned to say my keys are locked in my car by accident. Was told that the key man ( no pun ) was on his way.
The AA person arrived and was very quick at retreiving my keys. He was very sociable and competent at his job.

All the customer service reps were very helpful, process was easy and smooth, and I was walked through it with full information about what was happening, what was going to happen, and all of my questions were asked. I paid for a key repair and quickly after sending my receipt I was reimbursed for what I was owed

The experience was excellent .thanks a lot

Great service from start to finish

I was seriously unimpressed by this service.
Firstly I lost my car key.
I was told I had to wait 48 hours for it to be potentially returned to me.
Then I was told I could pay for my own key cutting service which I had to do as I had to have access to my vehicle (because I have dogs and they wouldn’t be allowed in the replacement vehicle - should I have been allocated one).
So I arrange my own service at the cost of £420.
48 hours later I received notification that I would be reimbursed the £420 as my keys had not been found (I did know that) and then it took 5 business days to return the £420.

I’m only giving 2 stars as my money was paid out. The service is not fit for purpose.