KeepKey and ShapeShift.com appear to be the same entity (perhaps). To-date since around 2018 I have only made two (non-coin) purchases. Each seemed to work as expected but I note that I didn't have... See more
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See what reviewers are saying
All in all, almost perfect! KeepKey comes in a nice and shiny packaging (in accordance with the pricing). Set-up and initialization comes easy and done within 30 seconds. What I love is t... See more
My wife ordered a key from this company after getting a discount code from a youtuber. The code was pointless since keepkey.com recouped the cost through the trick of slapping on a ludicrous deliver... See more
My experience with this products software is not what I expect from a self custody wallet. There ar too many road blocks to retrieve funds, to swap funds, to cash out funds and or to send funs. The ga... See more
Company details
Information provided by various external sources
KeepKey is a bitcoin hardware wallet. When you entrust KeepKey with your money, each and every bitcoin transaction you make must be reviewed and approved via it’s OLED display and confirmation button. It now becomes nearly impossible for virtual attackers like malware or viruses to steal your valuable bitcoins.
Contact info
12034 134th Ct NE, Suite 103, 98052, Bothell, United States
- (855) 463-8550
- support@keepkey.com
- keepkey.com
So far so good!
I'm new to this type of security device but the keep key seems to be high quality and professionally built.
I've tried it now for a while and all I can say is "Great, finaly a product that resonates quality."
Great for storing Cryptocoins. I've stored Bitcoin and Dash with no problems and the pincode solution is a clever one. I hope the KeepKey team will continue make this even better but as it is now, it is GREAT with big letters.
* Great screen
* Great setup and easy 2 use
* Many big coins can be stored and saved.
* Great price and fast delivery
What I hope for future: More coins, like Monero for example, should come and be able storing on KeepKey device. Thats my only concern for now. Thanks for this product
Great product
The Keepkey is a great product and the customer service is smart and timely
my first experience
I had several minor hiccups on my first transaction with bitcoin and multibit and my anxiety was on high being a first timer dealing with a fair chunk of money... Having this support really helped to ease that anxiety over the relatively simple issues i was having. My Help, Charles, was very understanding and incredibly helpful. Great service.
Keepkey Review
This is my first foray into the Bitcoin world so a somewhat apprehensive start, however youtube and the Keepkey website keep me sufficiently educated to provide me the confidence to go forward. The keepkey notification of arrival appeared within a few days of ordering however the £33 import tax and duties required by DHL delayed delivery and was an unexpected obstacle. The keepkey arrived well packaged and intact, installation and initialisation was a straight forward exercise (having already watched the online instruction videos) the purchase of bitcoin a somewhat cumbersome experience but manageable with common sence. So far so good, I just need bitcoin to go up in value now.
Must have!
Love my new Keepkey! Very simple to use and a must have to store your crypto safely!
Beautiful device
The cool factor is way up there on this unit. Well designed and beautifully executed: and most of all for me (I'm 66) - easy to use. A very good buy given the fantastic utility and value.
Amazing!!!
Best Wallet out there for coins! Best wallet hands down if you wanna keep your money safe! Thank you the team of keep key :D
Keepkey Review
I recently purchased my KeepKey online and I'm very happy with the security that this product offers. Customer service has been exceptional and any initial questions I had were answered promptly. I would personally recommend purchasing a KeepKey to any btc trader or hodler.
Thank you,
Kenny
Feel secure about my $
Took a bit getting it up and running - more because I'm new to all this. The device seems really secure. I trust it. Great customer service.
Solid hardware wallet that functions as expected
I am happy i bought it!
Keepkey Great
Easy to setup and use. Just what i was looking for in a hardware bitcoin wallet. Would recommend
Very Happy
Keepkey is an incredible product with incredible support. I am very happy with my Keepkey. Highly Reccomended!
You're the bank for your different coin -accounts
Perfect - hardware - wallet with direct interaction with exchanges like litebit.eu (fiat to coins vv) in Euro, ShapeShift, for exchanges of assets (between coins) and others in US$. With the KeepKey you 'feel' you're the bank for your different coins. Really so close to you, it makes you understand real safety for having your coins on a wallet. Simply choose to add new coin-accounts or click on an already added account and use the send or receive options or just list the already past transactions to view your history. The people from this company have made this wallet while looking at 'the experience of the user'. Great job!
Best Support ever!
The issue is fixed! Everything is working just fine!
Thank you again for the quick support!
Pretty smooth experience
I wanted my BTC to be safer and more free than they were on Coinbase, so I decided to try out KeepKey. Ordering process was fast and simple; delivered within a few days.
The Keepkey software is basic and seems to work well. Initial transfer from Coinbase took some time to process, and I wasn't clear on whether I needed to keep the Key connected and running the whole time. In the end I shut it down and then fired it up again in the morning, at which point it showed my correct balance.
So far, so good!
Good
Bought the KeepKey wallet and it came in 3 days. Does what it says on the tin perfectly.
Keepkey
I installed my Keepkey several days ago and I love it. The USB cord that came with it was much longer than the the one I use for my Trezor so that is a very good thing. The installation process was no problem and using the keepkey is very intuitive. I would recommend Keepkey over Trezor on seven days out of seven!
Phil Vollman
Because of how quickly it came in I'm very happy with how it looks as well.
It's very sleek and modern, it was delivered on time.
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