KCOM Reviews 4,034

The engineers appeared earlier than expected and carried out the installation smoothly and without any problems. I am very happy with the speed of the broadband and the price, which is a lot less than my previous supplier. I am happy that technical and customer support is local to me.

Easy Seamless switch

Tony was very professional and friendly in equal measure. Explained exactly how when and what was involved in moving my broadband to Kcom. Excellent customer service Thank you

Ellis & Blake worked friendly & efficiently whilst changing our internet over to fibre. They had to dig through the front lawn to be able to lay the cable but everything was put back and you can barely see where they had dug - no complaints at all .. Thank you

Ellis and Blake have just upgraded our internet. They were brilliant dealing with non tech savvy people. Polite, helpful and professional. We would recommend all aspects of Kcom.

Very easy to set up, very quick and informative!

Great customer service at a competitive price. Having just moved into the KCOM area, the experience was so much better than any interaction I’ve ever had with BT/EE.

We have been wanting fibre broadband for sometime now and decided to go with Kcom. I rang them and got a quick answer and a very helpful young man. Fibre is ordered for the end of the month. All taken care of. There was no sales pressure. Would certainly recommend them thus far.

Used the call back service provided and received the call in less than 5 minutes, whole process of ordering my internet package was simple and efficient. The person on the other end of the phone was informative, friendly and courteous.

Easy to order on line and followed up by a sales advisor next day

Ellis and Blake wre very helpful being in my 70s i am not great with technology they were patient and helpful. They wre efficient and cleared everything you wouldn't have known they had been.

Quick friendly outcome to my request for change of package

Just switched to Kcom whole process was a breeze and kept well informed all the way cheaper prices for the same package as I had with BT/EE

The guys that came and installed the new ultra fast boardband were awesome and very helpfull

I was out when a kcom representative visit my home but it was arranged for them to call me at 6pm they was on time . Very polite explained everything clearly and arranged everything. Great service thank you

Did what they promised,swapped me from my WiFi provider saved me a lot of hassle.
Fitted on the day they promised, Matt and Jake were very friendly and helpful

Had a fault and the engineer was here and it was sorted in 24 hours. What a pleasant experience.

I would like thank the lads today ( Blake and Ellis ) done a great clean and tidy job

Blake and Ellis rocked up on time, were very polite, informative and professional. Outstanding service!

Happy with my decision to come back to KCom. Got through easily on the phone, agent explained everything fully, giving me all my options and was happy to answer all my questions. Signed up there and then. Made the switch over from old provider for me so no hassle there. Would recommend anyone going with KC

great thank you for all your help