JustGoodGlasses Reviews 

967
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the sturdiness of frames and clarity of lenses, often exceeding expectations compared to high street options. People also highlight the exceptional service, finding the ordering process easy and the communication clear, all offered at a very reasonable price. Many appreciate the great value for money and the overall positive experience. Reviewers frequently commend the quick turnaround times and prompt delivery of orders. The company's reglazing service is particularly valued, allowing customers to update existing frames with new prescriptions efficiently and to a high standard. People also found the process for ensuring a perfect fit, like photo submission for PD measurements, to be very helpful.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing delight and satisfaction with... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with... See more

Order

Customers consistently note positive experiences with order, highlighting the brilliant communication and... See more

Price

Consumers find price to be positive, with many reviewers highlighting the affordability and great value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t be happier with my prescription sunglasses from JustGoodGlasses. The ordering process was straightforward, and entering my prescription details was quick and easy. I was a little nervous... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Website very easy to use. Uploaded prescription and had the sunglasses delivered very quickly. Highly delighted with them. Substantial frames, exactly like the picture on site. Wor... See more

Company replied

Rated 5 out of 5 stars

I've ordered two pairs of varifocal glasses from this company and I've been really impressed by the quality. For varifocals, they include an additional step of sending you the blank frames with carefu... See more

Company replied

Rated 5 out of 5 stars

Great varifocal sunglasses at a reasonable price. The nearest to wraparound you could get. Previous wraparound sunnies from another retailer had very bad lower lens distortion that made my bike han... See more

Company replied


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Quality on trend prescription glasses and sunglasses online with 100% satisfaction guarantee!


Contact info

4.9

Excellent

TrustScore 5 out of 5

967 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(967)

198 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

All I can say the customer service was exceptional and outstanding
Jon kept me updated throughout from the purchase to delivery
If I could give more than 5 stars . I would
I will definitely be ordering more glasses in the future. I will also pass on to my friends and family

28 May 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Narinder, Thank you for your fantastic review. I'm pleased to hear you had exceptional and outstanding service with us . We will look forward to making any future glasses you may need.

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website , glasses arrived in 3 days and are great quality….will definitely be buying more in the future and for my husband too

27 May 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Kate, Thank your for your great review. I'm pleased to hear you found our website easy to use. We will look forward to making any future glasses you may need for you and your husband.

Rated 5 out of 5 stars

Prescription Sunglasses

Ordered a pair of prescription sunglasses
Brilliant customer service, impressed by quality, will use again!

27 May 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi, Thank you for your kind review. I'm pleased to hear you had brilliant service with us.

Rated 5 out of 5 stars

Amazing service from start to…

Amazing service from start to delivery.. Fantastic job done.. Thank you

26 May 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi, I'm pleased to hear you had amazing service with us. Thank you for your great review.

Rated 5 out of 5 stars

Great glasses

Great glasses, so easy to order. Will be back to order more.

5 May 2026
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Reply from JustGoodGlasses

Hi Joanna, Thank you for your kind review. I'm pleased you found it easy to order with us.

Rated 5 out of 5 stars

great for reglazing

The technicians make the process easier, even online, helpful and supportive. The order is always completed on time. The service is affordable.

8 January 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Aura, Thank you for your kind review. I'm pleased we could make the process easier for you.

Rated 5 out of 5 stars

Great quality glasses, low prices, super quick delivery

The order process was easy.
The glasses arrived very quickly and are just what I wanted.
I will definitely be back.

21 May 2026
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Josie, Thank you for your great review. I'm pleased you found it easy to order with us and we will look forward to making any future glasses you may need.

Rated 5 out of 5 stars

I've ordered two pairs of varifocal…

I've ordered two pairs of varifocal glasses from this company and I've been really impressed by the quality. For varifocals, they include an additional step of sending you the blank frames with careful instructions to take a photo from 6 feet in order to get a precise measurement needed for varifocal fitting. This ensures a perfect fit and great vision. Another online company I ordered from omitted this step and the varifocals never felt right. Great prices too and fast delivery.

15 May 2026
Unprompted review
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Valerie, Thank you for your fantastic review. I'm pleased to hear you are really impressed with the quality and fit of your new varifocals.

Rated 5 out of 5 stars

Great value

Great value, good advice, fast service

5 May 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Robert, Thank you for your kind review and leaving us 5 stars.

Rated 5 out of 5 stars

My lenses were scratched and I didn't…

My lenses were scratched and I didn't have money to replace my frames so I was looking for someone to just replace the lenses. I would like to give this business 5 stars. I sent my frames together with a prescription and received my glasses back within a week. I used this business 4 times already and I was never disappointed. Thank you.

5 May 2026
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Reply from JustGoodGlasses

Hi Marketa, Thank you for your great review and giving us 5 stars.
I'm pleased to hear we could help replacing the lenses for you. Also, thank you for your continued custom.

Rated 5 out of 5 stars

Good quality service

Good selection of frames at a fair price. Delivery as stated. Important you can have two pairs of frames with different prescriptions unlike some high street companies. Will use this company in future.

29 April 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Trevor, Thank you for your kind review. We will look forward to making any glasses you may need in the future.

Rated 5 out of 5 stars

Great service and delivery

Wanted a pair of leader sunglasses on prescription as had had them before.

Price was great, turnaround time fast. Will use again

30 April 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Nilesh, Thank you for leaving us a great review and 5 stars. We will look forward to making any future glasses or sunglasses you may need.

Rated 5 out of 5 stars

Good price and fast delivery

Good price and fast delivery. Very pleased with the quality

29 April 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi John, Thank you for your great review. I'm glad to hear you are very pleased with the quality.

Rated 5 out of 5 stars

Just a straitforward process that gave…

Just a straitforward process that gave me exactly what I needed

28 April 2026
JustGoodGlasses logo

Reply from JustGoodGlasses

Hi Trevor, Thank you for your kind review and leaving us 5 stars. I'm pleased to hear you found the process straightforward.

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