From the moment we entered the yard, we realised that this was an exceptional and well orcistrated operation. Not only was the advice spot on. The goods was put together and delivered within momen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered some Easy Joint compound from JT Atkinson which was delivered promptly, as requested. I left it a couple of months before starting the project and all was good, until I opened the final tub... See more
Company replied
Went above and beyond to deliver extra product. I didnt order enough sand for a renovation project and was told delivery would take 3 days. A lady from head office went above and beyond to get me the... See more
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Visited the Skipton branch twice last week, and found both times the staff friendly, helpful and efficient. Didn't have in stock the item I wanted on my second visit(a small amount of coloured pebbles... See more
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Company details
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
14K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Best price and quick service.
Super easy to navigate the website, best price on the garden tool I actually found online. Once ordered there was plenty of communication and the item arrived quickly and securely.
14 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review. We are pleased to hear that you found our website easy to navigate and that you were happy with the communication you received from us. Thank you for choosing JT Atkinson and we hope to see you again soon.
Fantastic local Merchant with wonderful…
Fantastic local Merchant with wonderful full staff…👍
21 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for this review James, it is great to hear that our Aspatria always give such great customer service. Thank you for choosing JT Atkinson and we hope to see you again soon.
Best by far!
Best by far! Called for a quote, spoke to Josh initially really helpful, called to reorder and then spoke to Jamie. Jamie knew I wanted the job done, so did some jiggling about and had same day delivery. Proper yorkshire lads! All staff we have seen and spoke to including the delivery guys are friendly and helpful. They really do go the extra mile.
3 July 2026
Unprompted review
Reply from JT Atkinson Builders Merchant
Thank you for taking the time to write this review Natasha. It is great to hear about the excellent service you have received from our Skipton branch. Thank you for choosing JT Atkinson and we hope to see you again soon.
Great communications
Great communications, delivered on time, delivery driver very friendly and helpful.
18 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Darlington branch. It is great to hear that you are happy with the level of service that you have received by our driver and that your order was delivered when expected. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
a pleasure to deal with
a pleasure to deal with such well trained pleasent hard working staff nothing too much trouble well done JT Atkinson Scarborough
18 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Scarborough branch. It is great to hear that you are happy with the level of helpfulness and service you have been provided in branch and that you have found it to be a pleasure dealing with us. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Cockermouth branch. It is great to hear that you are happy with the level of service and helpfulness you have received from our driver. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great service.
Bought 3 full sheets of 18mm plywood, for delivery online. Good communication from the local store and next day delivery by a two man team to an area in the garden chosen by me. Great service.
17 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Kendal branch. It is great to hear that that you are happy with the level of service you have received in branch and that your order was delivered to where you wanted it. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
First class service even with a problem…
First class service even with a problem which was rectified without any fuss
17 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that your issue was resolved without any issues. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Baildon branch. It is great to hear that you placed your order late in the day and still received your delivery next day. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Great company to deal with
Great company to deal with. Fast efficient service and communication!
12 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have received a fast and effective service from us and that you have found us to be a great company to deal with. Thank you for choosing JT Atkinsons and we hope to see you again soon.
After less than a month the bark is…
After less than a month the bark is starting to turn into dust
22 May 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Hartlepool branch. We are sorry to hear that you are not happy with the quality of the product that you have received. We will contact you offline to investigate this further.
From the moment we entered the yard
From the moment we entered the yard, we realised that this was an exceptional and well orcistrated operation.
Not only was the advice spot on. The goods was put together and delivered within moments and we could carry on with the job.
Absolutely a solid 5 star for all there.
16 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Aspatria branch. It is great to hear that you are happy with the level of helpfulness and service that you have received from the branch and that they were able to provide you with the correct advise to prevent any further delays to your job. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Very quick ...no problems...
16 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Darlington branch. It is great to hear that you received your order quickly and with no problems. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Very pleased with the hop up
Very pleased with the hop up, the process of buying on line was simple and the delivery was very quick with updates all the way through the delivery period.
14 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you have found it simple to place your order online and that your order was delivered quickly. Thank you for choosing JT Atkinsons and we hope to see you again.
Very friendly staff at the yard
Very friendly staff at the yard. Delivery was done at the time that I wanted the material to be dropped.
15 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Baildon branch. It is great to hear that you are pleased with the level of helpfulness you have found by the staff in branch and that your delivery was received on time and dropped where you required it. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent communication and customer…
Excellent communication and customer service. Would definitely recommend and use again in the future. Thank you.
2 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Barrow branch. It is great to hear that you are happy with the level of service that you have received from the branch. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Middlesbrough branch. It is great to hear that you are happy with the level of service that you have received and that your order was delivered when you expected as well as the pricing being good. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the speedy delivery that you have received. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that you are also happy with the price that you have been provided. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Brilliant friendly and professional…
Brilliant friendly and professional service as always!
12 June 2026
Reply from JT Atkinson Builders Merchant
Thank you for choosing JT Atkinson and thank you for your review. It is great to see you have rated your service from our Cockermouth branch as 5 stars, and you always receive a friendly and professional service. This is great news, and we hope to see you shopping with us again very soon!
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