Midi Health Reviews 

My Midi provider has been wonderful to work with. She truly listens to what I’m saying and offers thoughtful solutions that feel tailored to my needs. I feel heard and supported, and I’ve noticed a real, positive difference in how I’ve been feeling since working with her. I’m so grateful for her care.

I have been struggling with perimenopause symptoms for a long time. Before I scheduled an appointment at Midi health, I saw a gynecologist at the hospital I usually go. She was dismissive, condescending and didn't address any of my concerns. I left feeling hopeless. She basically said that I was getting old and should be used to this fact and also that I had a bunch of health issues. On the opposite side, Dr. Ortiz at Midi Health, listened very carefully to all of my concerns and addressed it properly. I am now taking HRT and regaining control over my life. Thanks to Midi health I am feeling so much better now.

I have been in HRT since peri-menopause for 15+ years. Throughout it has been super difficult to find reliable providers, as well as compounding pharmacies. I have tried creams, gels, injections and patches, and the dosing has been standard (1mg Estradiol, 100mg progesterone and ,01 estrogen vaginal cream (which is a lot of cream w low concentration). The problem has always been that the providers don’t really know much, and basically prescribe the same thing to everyone. Importantly none of the providers nor the compounding Rx are covered by insurance and the cost has been substantial ($200+ per month!)
I just had my consultation w MIDI w Dr. Jennifer Wicklatz for 45 minutes, and I was amazed. Not only was she super knowledgeable, but she had thoroughly studied my record and understood my health history. She tailored my HRT regimen precisely to my needs, and took the time to answer all my questions. She ordered labs to monitor my progress, send my Rx to my local pharmacy, and scheduled a follow/up visit. No rush. She was truly extraordinary. AND her consultation and prescriptions ARE COVERED by insurance!! Yes, MIDI accepts most insurances!
It is a no-brainer, MIDI Health is by-far the BEST HRT provider. FINALLY…

I started the hormone journey with my gynecologist. It is sometimes hard to get in touch with them, so I followed my friends that all use Midi Health. I could not be happier with my first visit. I was heard and options were discussed. Nothing was off the table, just need to see what fits with me and my labs. I walked away with a clear understanding of what to do and how to move forward.

My experience with MIDI Health has been extremely frustrating and disappointing.

The first practitioner I met with prescribed a medication, but unfortunately, it was not covered by my insurance. She offered an alternative, and after going back and forth trying to determine the most affordable option, we ultimately discussed and decided on a treatment plan. Before I was able to start the medication, however, that practitioner left the practice.

Now MIDI Health is telling me that I have to schedule another appointment with a different provider before they will prescribe the medication that had already been discussed and agreed upon. The treatment plan was already established, and I had not even started the medication yet, so requiring another appointment feels completely unnecessary.

As an advanced practitioner myself, I find this particularly concerning. From a patient perspective, it is difficult not to feel that requiring an additional visit is more about generating another bill than providing continuity of care. I understand that providers may change practices, but patients should not have to repeat an already completed evaluation and treatment-planning process simply because their original practitioner left.

Overall, this has made what should have been a straightforward process unnecessarily complicated and frustrating. I expected better continuity of care and a more patient-centered approach from MIDI Health. I will not be returning for another visit.

I loved the fact that they listen and create a plan of action to resolve your health concerns in the first Appt. I really wish I had done it sooner! I was so nervous but it was really an easy process and I felt completely comfortable!

My clinician has been such a meaningful part of my weight‑loss journey. She genuinely cares, takes the time to listen, and always meets me with empathy. Her support has made this process feel lighter, safer, and truly guided.

I wasn’t able to get into see my OB/Gyn for 2 months for my symptoms, I tried Midi. Ive had 3 appts since then and my OB/Gyn also had rave reviews for Midi, both being menopause certified. I’m able to get great care and both providers agree and support each other.

I spent 2 years going back and forth with local doctors and even travelling 1.5 hours each way to obtain very little help with various menopause systems. After suffering months of insomnia, hot flashes, brain fog, and more, my MIDI clinician really listened and was sympathetic with my issues. She prescribed meds that have given me my life back. I have finally felt like I have a good quality of life again in the last 6+ months.

In addition, she has recently helped me with weight loss and successfully prescribed a GLP. None of my traditional local clinics or doctors even want to talk about it as a possibility. They are stuck in the old ways of thinking that just diet and exercise will help women in menopause lose weight. It doesn't work! I nearly starved myself in efforts to shed pounds and felt like I was killing myself exercising, but I still stayed at the same weight and even gained a bit. I knew if I continued down that path, I ran the risk of many health problems like diabetes, heart disease, and more. Once again, she listened and didn't hesitate to prescribe a GLP for me. I had lost 40 lbs on a Compounded GLP before she prescribed the brand name, but I have lost another 5 lbs in just 2 weeks since starting the new prescription. I feel like I am well on my way to meeting my goals now. I have another 50 lbs to lose, but I feel like there is a light at the end of the tunnel and it is doable. Previously I felt like there was no hope. Thank you Natalie Decker. I really appreciate you taking the time to understand my concerns, being so sympathetic, and getting me the help I need to be a better me. I have my life back thanks to you!

With much gratitude and appreciation,
Kim Schmitt

I’ve been a patient of Leah’s for about a year now. I’m consistently appreciative of her upbeat, outstanding way of being a health partner that helps me to feel better and meet my health goals. I look forward to our visits because she is personable, efficient and very helpful. Thanks so much, Leah!

Finally having someone who understands and addresses my concerns, helping me understand what I do not and digging deeper in to they why is this happening is the absolute reason I love MIDI Health. They care, and they listen. Unlike this local doctors that wasted my time. Convince of having an appointment on time, not sitting in a waiting room for an hour. Couldn’t recommend this any more! Thank you!

My provider, Leah Finch, has given me the best care I've ever received. She listens to me and gives me solutions that have worked. I feel very cared for with Midi and Leah. I highly recommend Midi and Leah.

I was charged $280 for a telehealth visit, only to find out that my BCBS insurance did not cover the prescribed medication. When I contacted them about getting an alternative prescription that my insurance would cover, I was told I would need to schedule another appointment and pay another $280 just to receive a different prescription.

I find this practice extremely concerning. Patients should not have to pay hundreds of dollars for another appointment simply because the original medication prescribed is not covered by their insurance. This felt more focused on collecting additional appointment fees than providing reasonable patient care.

Based on my experience, I would not recommend this service. Their billing and prescription policies need serious review.

Update

Their response

Hi Laurie,
I have forwarded your concerns to our clinical leadership team for guidance on the best next steps for your care. I appreciate your patience while I await their response and will follow up with you as soon as I have an update.

Its been over a week no response 🤣🤣🤣this place is a joke

I am so impressed with this company and with my clinician in particular! She is extremely knowledgeable, kind, patient and helpful. Because of her, my menopause journey has become easier and I feel seen and understood for the first time. The entire process has been excellent and I couldn’t be more grateful to have found my clinician and MIDI!!

During the appointment my clinician really listened to me, explained treatment thoroughly, prescribed medication, and set up a follow up appointment.

I received prompt, comprehensive care, felt respected, and at ease. Seriously, my clinician is so personable!

With two appointments under my belt, I have no qualms recommending Midi to other women seeking help with Perimenopause symptoms.

Midi is the absolute best in women’s health care. They have an easy platform to navigate and every NP I have worked with is 10+++ stars 🌟.

I wrote the below review that was a one star and was quite upset. But Midi has not only replied here to try to address my concerns but also finally reached out to me with a real person by phone and email and resolved my issues. They were very professional and explained what caused my issue which was more due to my misunderstanding. I have just started with Midi so I am looking forward to receiving their products and hope that they are as good as their customer service.

Original review:
"I just spent $250 for an appointment to get one specific treatment. The Clinician put in the wrong prescription and there is no way to reach anyone to correct this. Only an AI that doesn't understand or can officially correct this issue. So I don't even have a way to get my $250 back. No one is responding to my numerous emails or on line requests! DO NOT SIGN UP FOR MIDI!!!!"

This was the first time in over a decade that I felt understood and not gaslit by Western Medicine. I was able to express all of my concerns, medical history, reservations, and symptoms. The provider, Katrina Armstrong, discussed in great detail the options for help, what to expect, the types of red flags to be aware of, and had strong recommendations for treatment and blood work, etc. I felt seen and heard. I also walked away with clear treatment plan and follow up. Amazing for women. Thank you.

I felt very heard by the doctor and her recommendation of adding Testosterone to my treatment has made a huge difference for my quality of life. For 2 years I felt like my motivation had disappeared. Now it is back! It is amazing.

My clinician is caring and thoughtful. I felt seen, heard, and taken seriously. I feel hopeful for the future!