Johns&Co Royal Wharf have always made renting from them seamless from the day we moved in. The agents were all so friendly and it was them that welcomed us into the area. Our property manager Nico... See more
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At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade. We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.
4 Halyard Place, E16 2TH, London, United Kingdom
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Replied to 90% of negative reviews
Typically replies within 2 weeks
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Wai Yau is great for renewing my rent-protection policy - it goes very smoothly every time.

Reply from JOHNS&CO
I got queries about the Selective License Scheme and sought assistance from John&Co, my Property Management Agency. Their responses were prompt and professional. The effort made by a few of their staff : Wai Yau, Edith Kwok, Robert Pearson and the Accounts administration was much appreciated.

Reply from JOHNS&CO
All you need is someone who is responsive and attentive as a property manager. Denisa from Johns&co west Hampstead branch, absolute star, responds to emails quickly, addresses issues professionally. It was an absolute pleasure working with her, our stay at west Hampstead square and subsequent exit was made smooth with her assistance. 5 stars!

Reply from JOHNS&CO
The team at Johns&Co on the letting side over the past four years have been exceptional. Their level of customer service has been second to none. Many thanks to Faid and Param for all their help!

Reply from JOHNS&CO
Amy, Candice and Ellesse made it quick and easy to rent our flat. From listing to move in under 20 days

Reply from JOHNS&CO
Johns and Co have been managing my property on my behalf for over a year. They are efficient, reply to my questions and requests promptly, and provide me with useful advice/information. Luke Thomas recently took over as my Property Manager. It is reassuring to have a single point of contact and Luke has been really helpful with resolving issues pragmatically.

Reply from JOHNS&CO
I have been on the london city island for a while and had a great time living here. Johns & Co have been helpful in managing the property during this time. Caitlin is the current property manager for my flat and is doing a great job!

Reply from JOHNS&CO
Rayan and Miyah at Johns & Co are very helpful and efficient in sourcing me a great tenant at a good price. As a landlord, I would highly recommend them.

Reply from JOHNS&CO
Lily argent and Daniel Badu were great throughout the letting process, very happy to have had them

Reply from JOHNS&CO
Amber and Daniela have been great! Very seamless process and much appreciated their effort through the entire process

Reply from JOHNS&CO
We had a problem with our keys, but the Johns & Co team was really kind and helpful, and they solved the issue quickly. In particular, Param has been extremely helpful whenever we have had any problems and has always been very responsive and willing to help.

Reply from JOHNS&CO
I had a great experience with Johns & Co. Erin, Matthew and Savannah were all extremely helpful, professional and very efficient throughout the whole letting process. They were always quick to respond, kept me updated, and handled everything smoothly and promptly. I really appreciated how fast and well organised the whole process was. Many thanks to Erin, Matthew and Savannah for all their help and support!

Reply from JOHNS&CO
Tia Morrissey was incredibly helpful throughout the whole rental process. Even when an issue with a third party complicated things, she stayed on top of everything and followed up with the landlord multiple times to keep things moving. Thanks to her, I was able to move my belongings in and get everything sorted with the landlord in time.
She made a stressful situation much easier and helped the process run as smoothly and quickly as possible. I really appreciated her support and would highly recommend her!

Reply from JOHNS&CO
The whole team including Thomas Chan, Alexandra Ene and Daniela Narkaj is very professional and helpful. We are grateful to have the support and service in the management and leasing of our property.

Reply from JOHNS&CO
Claudiu and Erin were very helpful throughout this period of helping me with a new flat.

Reply from JOHNS&CO
We've found Victor's help really beneficial to our experience with the business and in our tenancy
Close follow up, 7/24 support, real partner, very professional, knowledgeable
We had a really great experience with Shareen! She was very friendly, responsive and efficient throughout the whole process, and communication was always clear and prompt. She kept us updated and was always happy to help with any questions we had.
I've worked with Candice and Owen from the NPW branch to list and let my flat, and I must say I've been very impressed so far.
Throughout the process, their communications and strategic insight were genuinely top notch. It's obvious they know what they're doing and they keep each other, and us, in the loop, without spamming us with meaningless requests.
I've worked with 2 other agencies in the past, and their level of service was often sub par, and far below the one I've received here. I'm hoping that Johns&Co proves to be as good at managing the property as they were at helping me let it. Fingers crossed :).
Yuntong has been super helpful throughout. She is very quick to respond and always clear in her messaging. I have appreciated all of her help. Thank you, Tyler.
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