I have been with Choices for the last 5 years and have worked mostly with "Rachel Nichols" who right now holds "Deputy Manager" position at Choices. During this whole term, I have found this lovely la... See more
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Estate agents & Lettings agents in Bromley, Crawley, Redhill, Horley, Croydon, Caterham, Coulsdon, Sutton & Central London
Contact info
United Kingdom
- info@choices.co.uk
- www.choices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 48 hours
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Nicola Dunn at choices is my portfolio…
Nicola Dunn at choices is my portfolio manager - she is AMAZING! Very responsive, knows all the answers and if she doesn't goes out there immediately to find them and let us know. So calm and friendly on the phone. No delays, gets on the task immediately. For us landlord - she is such a gem! Well done Nicola and thank you! Keep up the good work!
Nicola stepped in to look after our…
Ebony has been an incredible property manager for us throughout our tenancy. She is always approachable, highly responsive, and handles any maintenance or urgent requests quickly and efficiently. Having a dedicated and reliable property manager like Ebony gives us complete peace of mind. Thank you, Ebony, for all your hard work and brilliant suppor.
Nicola stepped in to look after our rental property while Ebony was away, and she was absolutely wonderful. She handled all urgent issues promptly and provided fantastic response times whenever we needed help. Knowing the property was in such reliable hands made all the difference. Thank you so much, Nicola, for your outstanding care and quick support!
Choices are very professional and efficient.
I have worked with Choices now for many years and all their staff are very nice and helpful including Shiquerah Smith and Niki Gunner who I am currently dealing with. They make managing my property so much easier so I would recommend them highly.
Exceptional service from Jamie Burton at Choices!
I recently moved into a new property with Choices. Moving house is usually incredibly stressful, but Jamie Burton made the entire process seamless.
He was extremely helpful, professional, and always quick to reply whenever I had a question or needed an update. His guidance throughout the move-in process made a massive difference. Five-star service to Jamie Burton.
Choices have been very efficient in…
Choices have been very efficient in managing my rental property over many years. Shiquerah in particular has been very helpful in dealing with issues that have arisen.
Although it was a Saturday Ebony responded promptly ...
Although it was a Saturday, Ebony responded promptly to my request to make a correction to my Landlord statement. Thanks, Ebony.
I was contacted by Rachel Nichols
I was contacted by Rachel Nichols, the Deputy Manager and requested an urgent clean. I sent over the quote it was gladly recieved.
The communication is priceless and a details sent was accurate and easily understood. I had sent a several messages to Rachel and the reply was very fast.
I would recommend Rachel to anyone that may need her services. And I hope to work together again in the future.
Staff was helpful
Ebony ramsey was very helpful & she has responded me quickley to solve problem
Robin made this experience great.
Robin made this experience great.
He went out of his way to call me back. Understood my issue and frustration and acted swiftly to deal with the problem.
Ebony was helpful.⭐️
Shiquerah always is polite and…
Shiquerah always is polite and attentive , keeps me informed , and undertakes every item with efficiently.
Many thanks .
Nicola has been excellent
Nicola has been very helpful. Her services were excellent. Nothing is too much for her. My staying with choices has been great because of the good services provided by Nicola. Thank you very much.
Great and helpfully Team.Good…
Great and helpfully Team.Good comunication
Very happy with the service that I get…
Very happy with the service that I get from Jade. Very helpful, prompt and polite.
Ebony Ramsey
I would like to say a huge thank you to Ebony Ramsey for all the help and support with the repairs at my property.
Ebony was extremely helpful, professional and responsive throughout the process. Ebony kept me informed and made sure the necessary repairs were followed up and dealt with in a timely and efficient manner.
I really appreciated the communication and the effort Ebony put into making sure everything was resolved. It was reassuring to have someone who genuinely took my concerns seriously and worked to get things sorted.
Thank you, Ebony, for your excellent customer service. I’m very happy with the support I received from you! ⭐️⭐️⭐️⭐️ ⭐️
Shiquerah it's always very helpful
Shiquerah it's always very helpful, efficient and professional with any issues that I have with my rental portfolio
definitely recommend!
Having been with Choices for a few years now as a new inexperienced landlord, I can honestly say the service has been exceptional from day one. They’re always easy to contact, fairly priced, flexible and incredibly helpful.
A special mention to Shiquerah Smith, Senior Portfolio Manager, who has personally been amazing. She has helped me so much and always goes above and beyond.
I would definitely recommend Choices and Shiquerah to other landlords looking for a reliable and easy service.
I have been with Choices for more than…
I have been with Choices for more than 10 years and I can’t ask for more as they have been excellent in looking after this property which I live in. Their customer services staff are perfect and they always go an extra mile in trying to help their tenants. I would definitely recommend Choices to anyone who is looking for a property to rent.
Miss Shiquerah Smith has been very helpful in response to my question
I think Choices have improved their services to their customers in the past few months. I find particularly Miss Shiquerah Smith very helpful, responsive and courteous
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