John Flynn Opticians Reviews 

108
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and optometrists for being extremely friendly, welcoming, knowledgeable, and professional during every single visit to the practice. Many people note that the dedicated team always takes ample time to make everyone feel completely comfortable and supported. Reviewers consistently highlight the exceptional quality of the thorough eye examinations, advanced testing procedures, and clinical expertise. Consumers also appreciate the wonderful selection of stylish frames available and the tailored advice provided for individual vision needs. Visitors feel confident knowing that all test results and treatment options are clearly communicated with genuine care.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as extremely welcoming,... See more

Service

Clients share positive opinions on service, frequently highlighting the professional, reassuring, and... See more

Product

Reviewers mention positive feedback about product, highlighting a broad selection of handmade frames and... See more

User experience

Users describe positive interactions with user experience, highlighting thorough consultations and a... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exemplary support from a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited Dr S A Janjua about a lifelong problem I have experienced with my left eye. He was extremely helpful, explained everything clearly, and took the time to make sure I fully understood the situ... See more

Company replied

Rated 5 out of 5 stars

I believe my sight test with Dr Janjua was the most thorough test you can have, I was even checked for BVD , all aspects of the test was explained to me and the 4D OCT scan checked the back of my eye... See more

Company replied

Rated 5 out of 5 stars

Great customer service, all round, every member of the team. It's a delight to put my trust in this independent practice, having just recently switched from years at a national chain. Fantastic how... See more

Company replied

Rated 5 out of 5 stars

All members of staff have been kind, caring and helpful during my courses of treatment for AMD. Eye examinations have been thorough and helpful advice always available. It has been worth battling th... See more

Company replied


Company details

  1. Optician

Written by the company

John Flynn Opticians is a long-established independent opticians in the heart of Beeston, Nottingham, providing exceptional eye care since 1938. We combine the latest diagnostic technology with a genuinely personal approach, offering comprehensive NHS and private eye examinations, advanced 4D OCT retinal imaging, contact lens services, and expert hearing care. Our experienced team takes the time to understand every patient's individual needs, helping you choose from a carefully selected collection of quality eyewear and lenses. Whether you're visiting for a routine eye test, specialist eye care, hearing assessment, or stylish new glasses, we're committed to delivering professional advice, outstanding service, and the highest standard of care in a welcoming environment


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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No recent history of asking for reviews

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4.9

All reviews

(108)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent opticians

Pleasant staff in reception, minimal wait for appointment. Dr Janjua is very pleasant and an excellent clinician. Good explanations of tge procedures and measurements obtained.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I visited Dr S A Janjua about a lifelong problem I have experienced with my left eye. He was extremely helpful, explained everything clearly, and took the time to make sure I fully understood the situation and what was going on. The service was very professional, thorough, and reassuring. I would highly recommend him.

2 October 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for your great review

Rated 5 out of 5 stars

Great experience

I recently had an eye examination at John Flynn's.

I find that the overall experience is excellent. In particular, the staff are very friendly and competent.

They have a good range of services and the choice of frames is above average.

22 September 2026
Unprompted review
John Flynn Opticians logo

Reply from John Flynn Opticians

Thank you for the great review

Rated 5 out of 5 stars

Just one word for Dr Sheeraz Janjua and John Flynn Opticians - EXCELLENT

Just one word for Dr Sheeraz Janjua, "EXCELLENT". I have been going to see Dr Janjua for my eye tests for the past 15 years and every occasion has been great. I am treated with the utmost respect and listened to. I have never had any cause for any concerns and have always been fully satisfied. I would not hesitate to refer anyone seeing Dr Janjua and get an exceptional outcome from him.

23 September 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for your great review Mr Dalton

Rated 5 out of 5 stars

Great service

Great service,
Highly recommended.

23 September 2026
Unprompted review
John Flynn Opticians logo

Reply from John Flynn Opticians

Thank you for the kind review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Really appreciated the care, attention and taylored advice. Much better than other opticians I've been to (and I've tried a few!). Just right for my needs. Would highly recommend.

16 September 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for your kind review

Rated 5 out of 5 stars

A very thorough eye test for a complex…

A very thorough eye test for a complex prescription with everything explained very clearly. At the end of the test the news lens prescription was demonstrated alongside my current lenses & the positive difference was very marked.
Customer service was excellent from all staff.

16 September 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for your lovely review Mrs Armitage

Rated 5 out of 5 stars

Most thorough eye examination…

I believe my sight test with Dr Janjua was the most thorough test you can have, I was even checked for BVD , all aspects of the test was explained to me and the 4D OCT scan checked the back of my eye.. my test took longer than the time slot due to the complexity of my eye changes but Dr Janjua gave me the time required and took time to explain why the changes were happening, I left very reassured.
The practice staff are so friendly and knowledgeable and helped me choose new frames.. I will definitely be returning to John Flynn Opticians.

26 August 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you Wendy for your great review.

Rated 5 out of 5 stars

Dr Janjua highly recommended

Dr. Janjua was friendly but very thorough, explained everything carefully and the practice offered a wide range of frames and lenses. Two years ago I had low level light therapy for dry age-related macular degeneration - on this current visit I also had an advanced retina scan, which confirmed again that the treatment was successful. Excellent support was provided by a small, professional, friendly team - who all work well together.

14 August 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for your great review Mr Taylor

Rated 5 out of 5 stars

Exceptional practice

Dr Janjua provides exceptional service - examinations are thorough and unhurried. He also explains the results carefully and in great detail ensuring implications and recommendations are understood fully. I am more than grateful that he spotted an issue that has been treated at hospital.
The whole team is efficient, good humoured and kind. I value being able to experience the high level of professionalism and expertise in such a friendly and welcoming setting.

24 August 2026
Unprompted review
John Flynn Opticians logo

Reply from John Flynn Opticians

Thank you for the lovely review

Rated 5 out of 5 stars

A brilliant opticians

Dr Janjua is certainly the most competent optician I have ever met. We first met 2 years ago, after I had an accident and the glasses I had were not working for me. After a comprehensive set of tests, he got me a new pair which worked perfectly. 12 months later and I felt my eyes had changed again, and so I tests and another set of glasses, which worked perfectly. Another 12 months and I had another set of eye tests, this time I felt that the glasses were working great and he confirmed that, I would keep them another year. Also, due to the quality of the glass in the lenses, the small cataracts I had had not appeared to worsen. This person is quite a genius.

19 August 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for the great review

Rated 5 out of 5 stars

Always a pleasure to have the eye sight…

Always a pleasure to have the eye sight done. But it's not just that. It's the all over eye care you get with Dr Janjua. Outstanding service at the front desk, from the technicians and Dr Janjua.

17 August 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for such a lovely review.

Rated 5 out of 5 stars

From my first phone to them the service…

From my first phone call to them the service has been excellent. Dr Sheeraz Janjua is excellent and explained everything to me without rushing. The ladies in reception are lovely and very welcoming. I would highly recommend.
Linda Power

14 August 2026
Unprompted review
John Flynn Opticians logo

Reply from John Flynn Opticians

Thank you for your lovely review Mrs Power

Rated 5 out of 5 stars

Wouldn’t go anywhere else

I’ve always used John Flynn opticians. Dr Janjua offers a very thorough eye test, all the staff are very friendly and offer great service and advice. They’ve all worked there for many years which speaks volumes. Great selection of glasses and I’ve always been happy with my choice and fitting. Would 100% recommend and wouldn’t go anywhere else.

10 August 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for the lovely review Helen and the recommendation, it means a lot to us

Rated 5 out of 5 stars

Absolutely brilliant service and care

Absolutely brilliant service from Mr Sheeraz Janjua, Optician at John Flynn’s. The eye examination was extremely thorough, and Sheeraz took the time to carefully explain everything, including the different options available and the importance of looking after my eye health. I felt completely informed and reassured throughout.

The whole team were excellent — kind, caring, patient and incredibly helpful when it came to choosing the right frames and lenses. Nothing felt rushed, and they genuinely wanted to make sure I was happy with my choices.

A fantastic experience from start to finish. I would highly recommend Mr Janjua and the whole team at John Flynn’s. Brilliant service!

12 August 2026
Unprompted review
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Reply from John Flynn Opticians

Thank you for you're great review

Rated 5 out of 5 stars

Good service provided by John Flynn opticians

John Flynn Opticians provides a professional and friendly service in the centre of Beeston. The staff are welcoming and the standard of care is very good. Thanks for providing a great service.

7 August 2026
Unprompted review
John Flynn Opticians logo

Reply from John Flynn Opticians

Thank you for the kind review

Rated 5 out of 5 stars

Dr Sheeraz Janjua is an outstanding…

Dr Sheeraz Janjua is an outstanding ophthalmologist. He is incredibly thorough, takes time to explain everything clearly and always puts me at ease. I’ve been his patient for around four years and have complete confidence in his expertise. The staff are also friendly and welcoming, making every visit a positive experience. Highly recommended.

17 July 2026
Unprompted review
John Flynn Opticians logo

Reply from John Flynn Opticians

Thank you for your lovely review Maria.

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