I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve shipped with Jobyco several times and the service has been reliable. There was a time my package came later than expected, which worried me, but Linda was very patient and reassuring. Thanks to h... See more
After having previously had a positive experience with Jobyco I used Jobyco Shipping Company to send a barrel and 3 boxes to Ghana in November and deeply regret it. The collection date was changed t... See more
Company replied
I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more
Company details
Written by the company
We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.
Contact info
Unit 2 & 3, Bay Close, Progress Way, LU4 9UP, Luton, United Kingdom
- 02036956226
- info@jobyco.com
- jobyco.com
3.4
Average
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Time keeping was good but it will be…
Time keeping was good but it will be good to have a pick up time.
Driver only gave me a 20min alert.
11 March 2023
Unprompted review
Excellent service
Very reliable service and excellent service.
I will recommend.
9 February 2023
Unprompted review
Kyere services was perfect and…
Kyere services was perfect and excellent as always
8 March 2023
Unprompted review
The collection went well
The collection went well . The guy was polite and helpful.
8 March 2023
Unprompted review
Excellent Company.
Over the years, Jobyco has consistently improved its systems and processes. Automated and fast processes. Absolutely great judging from where this company started from.
28 February 2023
Unprompted review
Not too bad I got text in the morning that they are going to pick the load but hey did not give time they came around 8pm it was ok
I got massage in the morning around 8:30 am that they will come to pick the load but they came late around 8pm so I was a bit worry but all the same it was all wright
7 March 2023
Unprompted review
The driver was very friendly
The driver was very friendly, polite and respectful
7 March 2023
Unprompted review
The driver was very good and more polite
7 March 2023
Unprompted review
Efficient delivery service on time
2 March 2023
Unprompted review
Very professional
Very professional. Excellent communication and prompt service by Kyere and partner.
2 March 2023
Unprompted review
My driver was David
My driver was David. Very professional and detailed. Explained the whole process and the time shipping will arrive in Ghana. Pay me method was fast and easy as well. Very friendly and chatty. I will use this service again
1 March 2023
Unprompted review
Great Service
1 March 2023
Unprompted review
I very happy with the David very good…
I very happy with the David very good job
1 March 2023
Unprompted review
It was an amazing experience for me
It was an amazing experience for me, they were right on time, friendly hard working. They were awesome.
28 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their shipping experience.
Spoke to one Felicia who was very…
Spoke to one Felicia who was very knowledgeable about the, good customer service, very polite and a good listener. I recommend using Jobyco always
28 February 2023
Unprompted review
Reply from Jobyco shipping ltd
The team is thrilled to receive such great rating, thank you.
The driver was very patient and helpful.
1 February 2023
Unprompted review
Reply from Jobyco shipping ltd
We're happy to see that you had a 5-Star experience. Thanks for sharing.
David is a really nice person how he…
David is a really nice person how he talked to me I would be really happy to have people like that to come and take my items
27 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their shipping experience.
I had an email from the driver in the…
I had an email from the driver in the morning of the collection as a reminder. the whole experience was great as the collection went ok.
I would appreciate an ETA with the first message as I got a call about one hour before collection.
25 February 2023
Unprompted review
Reply from Jobyco shipping ltd
Thank you for sharing your experience with us.
Concerning giving an accurate timeframe, it can sometimes become a difficult task depending on the post codes assigned to a Driver and other external factors. But we always encourage our Drivers to give estimates so that customers can plan their day.
Thank you for letting us know about this. Your feedback helps us do better.
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