Jobyco shipping ltd Reviews 

398
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently commend the staff for their competence, helpfulness, and professional demeanor. Many highlight excellent customer service, noting staff members are patient, reassuring, and responsive, which makes the process easier. For a good number of users, shipments are delivered reliably and on time, often arriving safely. However, some people mentioned significant dissatisfaction with delivery times, with items taking much longer than expected. A few other people also felt that items were mishandled, leading to damages or missing contents. Additionally, some customers experienced poor communication, lack of updates, and missed collection appointments.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting excellent and... See more

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction due to a... See more

Staff

Users describe positive interactions with staff, highlighting many employees as helpful, professional, and... See more

Customer service

People report positive experiences with customer service, highlighting fantastic and superb service, with... See more

Product

Reviewers mention ambiguous feedback about product, with many customers reporting significant delays and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I think some of the workers are not competent enough. But for Vanessa at the call centre was polite, empathetic and gave a listening ear and was able to convince me not to cancel my booking. She is co... See more

Rated 3 out of 5 stars

I’ve shipped with Jobyco several times and the service has been reliable. There was a time my package came later than expected, which worried me, but Linda was very patient and reassuring. Thanks to h... See more

Rated 2 out of 5 stars

After having previously had a positive experience with Jobyco I used Jobyco Shipping Company to send a barrel and 3 boxes to Ghana in November and deeply regret it. The collection date was changed t... See more

Company replied

Rated 5 out of 5 stars

I have been using Jobyco for over 12 years, and my experience has been mostly positive. Most of my shipments are delivered within 4 to 6 weeks. Though there are occasional delays, I understand th... See more


Company details

  1. Freight Forwarding Service

Written by the company

We are driven by the passion to ensure the smooth and safely pick up of your items here in the UK and there in Ghana. In fact this is our main purpose, our commitment. We strive everyday to make sure our customers are satisfied with our services and we go the extra mile to put a smile on their faces. We ship boxes, drums and appliances. Have a question? Feel free to ask us.


Contact info

3.4

Average

TrustScore 3.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.4

All reviews

(398)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service

I have been using Jobyco since 2010 and am also impressed by their professionalism. I use their boxes/barrels and follow all instructions to the letter and all my goods get to Ghana intact. This week Sister Rose was exceptional in ensuring that I received the barrel which I ordered a bit late. Mr Kofi Takyi Bobie arrive this Morning with the barrel and boxes and went beyond the call of duty to pack them for me. Thank you both, I greatly appreciate it.

Thank you to all the staff members for making my experience with using Jobyco great!

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Love Jobyco.

I am a young adult and have been really sceptical about using shipping company’s. However, I have been using Jobyco for a few years now. I can vouch that they are a very organised company from pick up to delivery. My stuff has never gone missing boxes never arrived damaged. You MUST ensure that you pack your box well and wrap it with plastic to ensure safe delivery.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

It’s a great Company

It’s a great Company. I will recommend Jobyco Company to anybody who’s expecting their goods from the UK. They are fast and reliable.

4 April 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

We're happy to see that you had a 5-Star experience. Thanks for sharing.

Rated 5 out of 5 stars

They should know that he’s the best and do his job with care

Mr K.K is someone I know to be a humble man,respectful,take his job seriously and very punctual to work.K.K is my favourite driver and will like to see him for picking up my goods

31 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

Rated 3 out of 5 stars

Good

Was able to book online, driver called to reschedule collection. Have been using Jobyco for years boxes usually delivered within 6 weeks

16 March 2023
Unprompted review
Rated 5 out of 5 stars

The driver in particular was so…

The driver in particular was so accommodating and had patience in his dealings. the booking online was smooth and easily followed.

21 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Jobyco. We look forward to serving you for many years to come.

Rated 5 out of 5 stars

customer service

Good customer service

20 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thank you for the great review!

Rated 5 out of 5 stars

David and his assistant were very good

David and his assistant were very good. Did not find any problem with them . He made me know the axtual time they will be in. I did enjoy th e services

9 March 2023
Unprompted review
Jobyco shipping ltd logo

Reply from Jobyco shipping ltd

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

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