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John Moncrieff Lighting Ltd Reviews 

702
•
TrustScore 5 out of 5

4.9

Lighting Wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the excellent craftsmanship and beautiful designs. The delivery service is frequently commended for its speed and the exceptional care taken in packaging fragile items, ensuring they arrive safely and intact. Many people also appreciate the outstanding customer service, noting the helpful, professional, and personalized advice received, making the ordering process smooth and efficient. However, some customers also noted issues with communication and order acknowledgment, especially during holiday periods, and a few reported receiving incorrect product sizes despite their invoices stating otherwise.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the high quality and wide range of items... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, helpfulness, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting the high standard of shades and... See more

Order

Reviewers mention positive feedback about order, highlighting that their orders were delivered promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... See more

Rated 5 out of 5 stars

Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the... See more

Rated 5 out of 5 stars

I needed a replacement ceiling glass lamp shade for one I had broken . I came across John Moncrieff after doing some online research and found their lovely website. I emailed Scott in Sales for some... See more

Rated 5 out of 5 stars

I was looking for a new shade for a lamp for a while, after some online research came across John Moncrieff lighting. Had a phone call with Scott Gilmore about my requirements, he was very helpful... See more

Company details

  1. Lighting Wholesaler

Written by the company

John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.

Contact info

4.9

Excellent

TrustScore 5 out of 5

702 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(702)

231 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement oil lamp shade

After having knocked over my lamp and breaking the shade I was very pleased to find this company, John Moncrieff, where I could find a similar lampshade. It gives a lovely butterscotch glow and arrived very carefully packaged. Thank you!

14 November 2025
Rated 5 out of 5 stars

Contacted John Moncrieff for advice…

Contacted John Moncrieff for advice regarding accidental breakage of glass lamp shade. Was advised to send photo of lamp and thereafter recommended a suitable stock item. Replacement lamp shade fitted like a glove and delivered promptly.

21 November 2025

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