Jigsaw Estates Reviews 

443
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for their unwavering support, highly professional attitude, and transparent communication throughout every single step of the moving process. People frequently highlight the exceptional service and tireless dedication shown when navigating and managing complicated property chains to keep everything smoothly on track. Some reviewers were happy with the extra guidance and reassurance provided during particularly stressful situations like buying and selling homes. Clients additionally noted that the approachable team constantly went above and beyond to offer honest advice, ensuring they successfully secured wonderful new properties. Consumers expressed deep gratitude for this consistent commitment, making an otherwise challenging journey feel remarkably manageable and reassuring.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire buying and selling... See more

Service

Users describe positive interactions with service, highlighting a consistently smooth and professional... See more

Customer service

People report positive experiences with customer service, highlighting regular updates and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have known David and the Jigsaw team for a few years now. Sadly some estate agents do not have good reputations - however we can confidently say David's personal integrity, the way he runs the bus... See more

Rated 5 out of 5 stars

My wife and I have just exchanged on a house that we bought through Jigsaw. From the initial viewing, the many phone and email exchanges, to the happy news received this morning, David and Rebekah in... See more

Rated 5 out of 5 stars

We were stuck in a particularly long and complicated chain. We dealt with a number of estate agents over the last 12 months in the process of moving house. Chris at Jigsaw was absolutely amazing. Wit... See more

Company replied

Rated 5 out of 5 stars

Jigsaw were recommended to us by friends and we are really glad that they did. Our move was slightly complicated with a move from England to Scotland and was a lengthy process. What we got from the... See more

Company replied


Company details

  1. Real Estate Agency
  2. Real Estate Agents

Information provided by various external sources

A hybrid agent for today's modern age of online marketing, whilst still keeping the traditional traditions of estate agency


Contact info

5.0

Excellent

TrustScore 5 out of 5

443 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(443)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

David and the team are amazing

David and the team are amazing, selling and buying houses is not a regular thing for me. So to have people that offer you advice and recommendations (even the one's you don't want to hear) makes all the difference. It's a challenging time and sometimes we need decent and honest pilots to take us through, David and the team did this.

They came recommend to me by one of my best friends, so makes me happy to recommend David and Jigsaw onwards to others.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

As a first time buyer, I couldn't be happier with Jigsaw Estate Agents. From day one I knew I was in safe hands, their knowledge and commitment is second to none. Nina and Chris are super knowledgeable and very responsive. I would fully recommend Jigsaw Estate Agents!!

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful, proactive and patient

I work in Conveyancing myself and have known some Estate Agents to be excessively pushy, biasedly interested in the needs of the seller rather than neutral. Chris and his team were truly wanting to do all they could to get this transaction through and listened to my needs as a buyer. Thank you Chris for all of your hard work and patience, when I come to sell in the future I will be selling through you!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service, nice people, all round fab

We have received an excellent service from Jigsaw Estate agents in Camberley. The people there are very efficient and everything has been managed and dealt with in a very effective/speedy manner. Thank you very much, would definately recommend

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Estate agency at its finest.

We recently completed a purchase for our young family through Chris Oakey from Jigsaw and we would recommend Jigsaw to anyone. Chris's professionalism and knowledge was outstanding which made us feel completely comfortable in our purchase. Buying and selling property can be an extremely stressful process however, Chris made this process considerably easier by keeping us up to date regularly and provide information when required but when not dealing with Chris, Rebecca and David were there to support wherever necessary. Though we sold privately in the end, we would not hesitate to instruct Jigsaw in the future.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

“People buy people” and as soon as met…

“People buy people” and as soon as met Richard we knew that he would be the person whom we would choose to sell our house.
There was no glitzy sales talk, no meaningless promises, no bombarding you with follow up calls - Richard was just calm, courteous and professional.

To us, the major difference between Jigsaw and other agents whom we spoke to, is simply that Jigsaw treat you as a human being and not a statistic on a spreadsheet- they truly value your business. Having lived in our home for almost 35 yrs, we were worried that it would be a stressful experience. We can honestly say that the only stress we experienced was caused by ourselves worrying too much! We listed our house on the Thursday, had an early viewing on the Saturday and sold by the Monday at our full asking price! The stars aligned and it was all just meant to happen.

We will always be so grateful that we made the decision to choose Jigsaw and have already recommended them and Richard to others.

Thank you Richard for making our dream come true of moving to the country and being closer to our family - we are still pinching ourselves.

Frances & Tommy

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent estate agency for Lightwater

I have sold two properties this year via Jigsaw Estates Ltd. Chris and Nina were the two agents that dealt with these sales, and I have always appreciated their direct, honest and supportive advice from evaluation to completion.
I did try a different agent last year, but customer service was sadly lacking, whereas Jugsaw were always quick to give feedback on viewings and to respond to any queries I had throughout the process.

I cannot praise them highly enough and do not know how I would have managed this often stressful experience without their professionalism and expertise.

18 August 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Jigsaw Estates

From putting my property on the market to exchange, Jigsaw estates were honest, professional and sensitive to my needs. By far, the best experience I have had of selling a house! I would highly recommend Jigsaw Estates to anyone wanting to buy or sell a property.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Quick and problem free sale

Our sale was quick and problem free due in no small part to the efficient and professional service provided by Richard at Jigsaw. We were given an honest and realistic market value with a competitive fee. When the viewings slowed, we followed Richard's advice which got things moving again and we achieved a sale price that we were happy with. I'll definitely be getting in touch with Richard the next time I need an estate agent.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Richard did a fantastic job selling my…

Richard did a fantastic job selling my house. Not only did he sell it incredibly quickly, but he also went above and beyond by assisting with my tenants, ensuring a smooth transition for everyone involved. His communication was top-notch, keeping me informed at every step, and his proactive approach made the entire process stress-free. I can't recommend Richard's expertise and exceptional service enough—he truly goes the extra mile for his client

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I would happily recommend Jigsaw to anyone looking to move home. Chris was our lead agent and was fantastic throughout the process - from giving us a realistic valuation, to producing high quality marketing, and then all the way through to exchange and completion. He professionally managed some complications in the chain and he and the wider team were brilliant at keeping us updated at each stage of the process. Going through the moving process could have been quite stressful, but Chris and the team were always very patient and it turned out to be pretty stress-free overall. The communication was brilliant and they were very responsive, when other agents in the chain were often difficult to get hold of.
Thank you so much, Jigsaw team!

8 August 2024
Unprompted review
Rated 5 out of 5 stars

This is my fifth house move

This is my fifth house move. I have never had such a brilliant agent. Jigsaw have made such a difference to my move. They were incredibly attentive. Always kept me up to date. So trustworthy, decent and fair. I had so much faith in them all and I have never once been disappointed. Brilliant team.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Not your stereotypical agents

Having dealt with other agents previously, Jigsaw have been refreshingly human! They've supported us throughout the whole process, particularly given that we're first time buyers. Our thanks go to Nina and David.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough about…

I cannot speak highly enough about Jigsaw. From the initial valuation where Chris was extremely knowledgeable about the market and my area in particular. There was no pushy sales pitch or after valuation annoying calls but I still felt like they valued my business. Both him and Nina worked hard to secure the right buyer for my home and have worked even harder to keep them onboard after many weeks of delays in the process. I cannot thank you enough.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Jigsaw really stood out from the crowd

Jigsaw really stood out from the crowd. Having bought and sold many houses over the years I feel this agency works harder and cares more than any of the other agencies - large or small - that I have had dealings with. Our contacts were Chris Oakey and Nina Horner and they both made sure we were kept informed all the way. They found us some great buyers and the sale went through amazingly quickly and effortlessly.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Extremely Happy to recommend Jigsaw Estate Agents

Through out the process of Selling my parents house I experienced excellent communication, advice and professional commitment from Chris Oakley and Nina Horner at Jigsaw . They understood exactly what it meant to me to be selling my family home, where indeed I had been born. They achieved 3 offers for the property in a short time period and where always available to answer my questions. I cannot thank them enough.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Thank God for Jigsaws

If it wasn't for Richard being involved as my estate agent, I don't think I would have moved!
Richard was really great giving sound advice and chasing up solicitors / other estate agents when there were bumps in the chain. He went over and above what he needed to do.
I have no reservations in recommending Jigsaws and would use them again if I was selling and they operated in my new area!

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We recently purchased a home sold via Jigsaw. Throughout the process Richard was very helpful. Clear & responsive communications made our experience as first time buyers far less stressful than we had imagined it would be. If we need to sell up one day, I'd certainly be talking to them before anyone else.

9 July 2024
Unprompted review

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