Elliotts Estate Agents Reviews 346

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. Many people highlight the outstanding customer service, noting that the team is supportive, communicative, and goes above and beyond to ensure a smooth process. Reviewers also appreciate the company's efficiency and expertise in managing sales and rentals, often exceeding expectations. The company's locations are frequently mentioned positively, with many customers recommending their services for property needs in the Brighton & Hove area. Consumers feel well-informed and guided throughout their transactions, with the team effectively handling queries and keeping them updated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being professional,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the team's professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the clear,... See more

Location

Reviewers mention positive feedback about location. Customers consistently praise the extensive knowledge and... See more

Based on these reviews

Rated 5 out of 5 stars

All the team at Elliotts were really helpful. They gave us a realistic valuation and sent the whole team round to look over the property so that everyone knew what they were selling. They really earne... See more

Company replied

Rated 5 out of 5 stars

I cannot praise the wonderful Sally enough! I sold my flat in Hove through Elliots, receiving the accepted offer within days of it going on the market. Sally kept me fully updated and stayed in regul... See more

Company replied

Rated 5 out of 5 stars

Once I’d found the perfect flat, the super charming Sally ensured that my purchase went through without a hitch. Not only did she answer my queries promptly she would telephone regularly to keep me... See more

Company replied

Rated 5 out of 5 stars

Sally is a brilliant estate agent. Friendly, knowledgeable & professional. Kept me fully informed during the purchase of my flat in Hove at the end of last year. Chased up the Sellers Solicitors on nu... See more

Company replied


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency

Information provided by various external sources

Independent Estate Agents, high profile corner Office in the very center of Hove, specialising in property sales across Hove and Brighton.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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Rated 5 out of 5 stars

Wonderful Lettings agent!

Wonderful Lettings agent! So friendly, responsive and helpful. When I was looking for a flat following a no-fault eviction, Steve was incredibly helpful and found me the perfect property within 2 weeks! It was a very stressful time made very easy by Elliotts.

As property managers, they solved all issues quickly with no fuss. 100% recommend!

13 April 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting such a positive review Gemma, your feedback and comments are very much appreciated and it is satisfying to know we helped along the way at a tough time.

Rated 5 out of 5 stars

Professional & Responsive

Elliotts guided us through a studio apartment purchase in Hove and have subsequently managed its rental. They are always responsive, professional and skilled. Thank you Steve & Ben.

2 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank for taking the time to post the review Stuart and for your business on the rental side, glad we were able to help on both.

Rated 5 out of 5 stars

Great communicate throughout the process

Ben was good at communicating and kept on top of any delays. He worked hard for us over an extended period to help ensure our purchase went through. We would recommend Elliotts anyone looking to buy or sell.

30 January 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Damian, we do try and work hard once buyer is found as many people feel an Agents role is simply to agree the sale, getting it through is the other half of what we do.

Rated 5 out of 5 stars

Steve and the team are really friendly…

Steve and the team are really friendly and reliable. I felt they had all our interests at heart which resulted in great outcomes. Thanks for all the hard work.

12 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Appreciate you taking the time to post the review Moira, glad we were able to help along the way.

Rated 5 out of 5 stars

Sally Jones - what a star!

Sally is a brilliant estate agent. Friendly, knowledgeable & professional. Kept me fully informed during the purchase of my flat in Hove at the end of last year. Chased up the Sellers Solicitors on numerous occasions & liaised with the Seller with any queries I had. Sally kept the conveyancing on track during a prolonged process (no fault of the agents or the Seller). On the ball, everything done with good grace & humour; Sally is a star!

27 November 2025
Unprompted review
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Reply from Elliotts Estate Agents

Glowing report indeed Janet, very much appreciated and thank you for your positive feedback.

Rated 5 out of 5 stars

Ben did a fantastic job with my house…

Ben did a fantastic job with my house purchase. He kept me updated throughout the whole process, making sure all parties were hitting deadlines for a smooth sale. Highly recommend Elliot’s if you are buying or selling ⭐️

20 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thanks Ben, pleasure to deal with you and thank you for a great review, much appreciated.

Rated 5 out of 5 stars

Amazing team at Elliots

Amazing team at Elliots. Ben kept us up to date throughout the process and was extremely patient with the time it took. He answered every email promptly and was very reassuring. Nothing was too much trouble. Highly recommend this Estate Agents.

20 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Helen, thank you so much for your feedback and positive review, much appreciated.

Rated 5 out of 5 stars

Job done well!

Elliotts have managed our property for a few years now and they have always done a great job.

9 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for posting Kate, much appreciated.

Rated 5 out of 5 stars

Fantastic team!

Over the years my family and i have used Elliotts many times, buying, selling and recently renting.
Elliotts are very proactive and realistic agency, with excellent communication throughout.
I wouldn’t hesitate to recommend Elliotts, and often do!

15 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Richard,Lettings is a relatively recent departure so great to hear we are maintaining our standards! Appreciate you taking the time to post the review.

Rated 5 out of 5 stars

Friendly and efficient service

Elliotts was recommended to me by a friend. They helped me rent out my property. Steve was nothing but friendly and professional throughout the whole process and I was able to move knowing my property would be completely taken care of.

I would definitely recommend using them.

21 July 2025
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for taking the trouble to post the review Francis, very much appreciated.

Rated 5 out of 5 stars

Friendly market experts

The market knowledge and expertise of both Brian on Sales and Steve in lettings have proved invaluable over the years. I've found them to be realistic in their pricing and practical with their insights and advice. It also helps that the whole team are friendly and approachable.

6 February 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank you so much for such a positive review and for sharing your thoughts, very much appreciated.

Rated 5 out of 5 stars

Great for Sales and Lettings

I have used Elliotts for a purchase and currently let my property through them and I highly recommend them. They give great service.

14 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

When we started Lettings a few years back it was very much to provide this kind of service alongside our sales set up so thank you for taking the time to post the review Philip.

Rated 5 out of 5 stars

Prompt, efficient and knowledgeable.

Prompt, efficient, and professional service, which can relied upon. No need to chase. Often proactive, and competitively priced. Extensive knowledge and experience of the local property market.

26 January 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thank you for taking the time to post te review Christopher, much appreciated.

Rated 5 out of 5 stars

Elliotts Estate Agents were so thorough…

Elliotts Estate Agents were so thorough at finding our tenant and made the whole process of letting so easy. In particular Steve went above and beyond in supplying everything I needed to know before the tenancy started and a year later when the tenancy finished. Now we are back using Elliotts for the sale of our apartment, everything is communicated well and very professionally. I would not look anywhere else when renting, buying or selling a property in Brighton and Hove.

1 December 2025
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Stuart, very much appreciate your positive comments on our Lettings set up and now we need to get it sold!

Rated 5 out of 5 stars

Elliotts deserve better than a Five Star rating!

Absolutely everyone at Elliotts has been fantastic at helping me to prepare for letting my property and they have been patient and taken their time to find the most suitable tenants. It's not surprising that they have over 300 Five Star ratings!! I had a great Agent last time I rented out another property for over 10 years but Elliotts have surpassed them. Don't go anywhere else!

12 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Amazing review Tony, thank you so much and really good feedback for us.

Rated 5 out of 5 stars

Best Lettings Agent in Brighton & Hove

Best Lettings Agent in Brighton & Hove, having worked with Elliotts for years . Always helpful with pre letting advice and securing the right tenants for properties and providing a robust and smooth service throughout the process - 10/10 . Thanks everyone! Can't recommend highly enough.

12 March 2026
Unprompted review
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Reply from Elliotts Estate Agents

Praise indeed and so very much appreciated.

Rated 5 out of 5 stars

Brilliant support for a first time landlord

I worked with Steve and the team at Elliotts to find a Tennant for my flat; the whole team were great throughout the entire process, answered every question I had as a first time landlord, and kept me and the Tennant up to date with everything we needed to know. Would 100% recommend them to anyone looking to rent out a property, or to find a property to rent!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

An exceptionally good experience.

Once I’d found the perfect flat, the super charming Sally ensured that my purchase went through without a hitch. Not only did she answer my queries promptly she would telephone regularly to keep me updated. What a joy in these days when chasing emails up repeatedly has become the new normal.
More than this she was in regular communication with buyers and solicitors and basically ‘ kept the wheels oiled’
This was an exceptionally good experience and I have already recommended Sally and the lovely team at Elliott’s to a good friend who has just put her flat on the market.
I recommend them unreservedly.

13 February 2026
Unprompted review
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Reply from Elliotts Estate Agents

Thanks you for such a detailed and positive review Nicky, much appreciated and do pop your head in the door when you are next passing!

Rated 5 out of 5 stars

Excellent support throughout my flat sale

I recently sold my flat in Hove through Elliots and had a very good experience, particularly given how challenging the market has been.

Steve was very honest and realistic with his advice from the start, which I really appreciated. The property was marketed well and attracted genuine interest fairly quickly.

Once a buyer was found, Ben was excellent in helping manage the process through to completion. Communication was always clear and prompt, and he did a great job keeping things moving when the usual bumps in the process appeared.

Overall I felt well supported throughout the sale and I’m very grateful to Steve, Ben and the team at Elliots for their professionalism and persistence in getting the sale completed.

1 October 2025
Unprompted review
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Reply from Elliotts Estate Agents

That's a great review Brian and your comments are much appreciated and really helpful feedback. Thank you for taking the time to post it.

Rated 5 out of 5 stars

Excellent service my sister was…

Excellent service my sister was diagnosed with Alzheimer’s so the selling process was down to her son and I. Throughout the process they were considerate and kept both of us fully informed ensuring a smooth transaction.I wouldn’t hesitate to recommend them and when the time comes I would certainly use them myself

1 June 2025
Unprompted review
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Reply from Elliotts Estate Agents

Thank you Tessi, pleasure to deal with you all and hope your sister is enjoying life in Wales!

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