JF Automotive Kent Reviews 

1,080
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and incredibly knowledgeable staff who make the booking process completely seamless and provide truly exceptional service from start to finish. Many people highlight the high quality of the automotive work, noting significant improvements in vehicle performance, smoother gear changes, and overall much better driving experiences. However, some reviewers were not happy with unexpected scheduling delays, extended waiting times at the busy workshop, and communication issues regarding appointments. A few other people also felt that certain specialized tuning results were somewhat disappointing, sluggish, or required unexpected return visits for adjustments.

What people talk about most

Service

People report overwhelmingly positive experiences with the professional service provided. Customers highlight... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite, welcoming,... See more

Product

Consumers find product to be positive, highlighting significant improvements in vehicle performance and... See more

Quality

Customers report great satisfaction regarding the overall quality of work and performance enhancements.... See more

Booking process

Clients share positive opinions on booking_process, describing the procedure as simple, prompt, and seamless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard good things about JF especially their mapping side so decided to get my 3 series diesel down to them for an EGR delete and coding out.. They supplied and fitted a Darkside Developments EGR delet... See more

Company replied

Rated 5 out of 5 stars

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune Tuning took... See more

Rated 5 out of 5 stars

I have a Shogun that has an air conditioner problem. Several garages nearer me have been unhelpful and dismissive, telling me what they think the problem is and how to solve it but unable or unwilling... See more

Rated 5 out of 5 stars

Great customer service, recently brought my Skoda fabia here and when faced with an issue they didn’t hesitate to call me and let me know my options with going ahead with the ecu remap. Technician a... See more


Company details

  1. Auto Tune Up Service
  2. Auto Machine Shop
  3. Auto Repair Shop
  4. Car Accessories Store
  5. Car Repair and Maintenance
  6. Tuning Automobile

Written by the company

JF Automotive has become one of Europe's leading engine & gearbox software development companies. Delivering software to its own internal dealer network and to the public. Purpose built research and development centre including dyno facilities backed by the great JFA Team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,080)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tock my van in to get remapped and fixed

Tock my van in to get remapped and had a problem with the add blue jhon did remap fitted me in last minute and tock van back on Friday to the garage to Salt problem out the mechanic now his job and got over a big problem for me would 100%use again or pass number on
Many thanks
Mark

15 October 2025
Rated 5 out of 5 stars

2022 hilux gearbox tune

Arrived 8.30 Saturday morning, a technician armed with laptop tuned the gearbox,so now the truck changes earlier keeping the revs lower,I was a bit hesitate about having it done,but it's definitely better with no problems.

8 October 2025
Rated 5 out of 5 stars

Timely service

Took my BMW for service happy with the timely response as well as the good job done, was kept well informed with the service requirements for my car. Definitely a polite and knowledgeable team.

3 October 2025
Rated 5 out of 5 stars

I took my Jaguar F pace in today for…

I took my Jaguar F pace in today for work on the EGR valve and the ad blue system
Jay who I spoke with on the phone to book the appointment was very knowledgeable and helpful and with his advice I booked my car in and the work was done in just under 2 hours very pleased with the results

2 October 2025
Unprompted review
Rated 5 out of 5 stars

GR yaris

Had intercooler , gpf delete and remap carried out on my GR yaris . All good car is very much quicker , can’t fault service provided will use JF auto again .

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Replaced front brake discs and pads on…

Replaced front brake discs and pads on my Porsche Cayenne. Price was competitive and communications efficient. Job was booked in but I needed to postpone which was no problem. Once rescheduled, the work was completed and invoiced with no hidden extras. Happy with job done.

22 September 2025
Unprompted review
Rated 4 out of 5 stars

Tesla sevice and First MOT

Had my Tesla sevice and MOT done great service explaned work being done and cost

16 September 2025
Unprompted review
JF Automotive Kent logo

Reply from JF Automotive Kent

Hi Jason,
Thank you, pleased the Tesla service and MOT were explained clearly. If anything else comes up, 01622 321500 or sales@jfautomotive.co.uk.

Best Regards, John Ford - Director

Rated 5 out of 5 stars

They guys at JFA are very helpful and…

They guys at JFA are very helpful and professional, they tuned my car and since I got it done it drives very smoothly and the performance is amazing, also to mention it’s a 2L TDI and I’m getting better mpg on it now aswell so really really impressed by their work.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Great place definitely use again

2nd visit to these guys now for 2 different mods and sure it won’t be the last really helpful and friendly always keep in touch to resolve any issues should the be any would definitely recommend them 👌🏼

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Dyno Session

Took my Hyundai i30N to JFA for a dyno session, had a load of work done to it and wanted to see what it was producing. Very pleased with the service, great set up and very happy with the results. Would highly recommend JFA.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Good guidance and information. Prices competitive. Work quality to high standard. All staff helpful and friendly. Eoghan very patient with lots of questions and very knowledgeable.
Worth a mention but no great problem. Dash trim not refitted and parts asked to be left in car were not on collection.
But was sorted very quickly. But highly recommend these guys 2nd time I've used and will use again when funds allow 😀.

12 September 2025
Rated 5 out of 5 stars

Great communication and service

Great communication and service, would highly recommend👍

Tuned my 116i and has made a world of difference, a misfire was highlighted to me when picking the car up and advice to fix this was given as it seems to be an underlying issue which introducing more power has brought out, overall great communication and a brilliant company to work with

6 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look