JF Automotive Kent Reviews 1,031

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and smooth process, often noting significant improvements in vehicle performance, power, and even fuel economy after tuning. Consumers also find the pricing to be fair and competitive, and the quality of work is consistently described as high. However, some customers experienced issues with diagnostic reports and the subsequent resolution of vehicle problems. A few people also mentioned delays in receiving quotes or having their vehicles ready later than promised. There were also isolated instances of dissatisfaction with the reassembly of vehicles after repairs, leading to new technical issues.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism and efficiency.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Product

People report positive experiences with the product. Customers praise the significant improvements in... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased with the high standard of... See more

Price

Users describe positive interactions with price, often highlighting competitive costing and reasonable rates.... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune Tuning took... See more

Rated 5 out of 5 stars

Good guidance and information. Prices competitive. Work quality to high standard. All staff helpful and friendly. Eoghan very patient with lots of questions and very knowledgeable. Worth a mention... See more

Rated 5 out of 5 stars

Incredible experience with JFA Automotive! They performed an ECU Stage 1 and TCU Stage 1 tune on my C8 RS7, and the results are amazing. Significant gains in power, torque, and even fuel economy,... See more

Rated 5 out of 5 stars

Great customer service, recently brought my Skoda fabia here and when faced with an issue they didn’t hesitate to call me and let me know my options with going ahead with the ecu remap. Technician a... See more

Rated 5 out of 5 stars

Excellent service, very understanding team, took phone call on the dot at 8, as I was worried about an impending travel plan which could have been affected. They managed to fix a brake booster, which... See more

Rated 3 out of 5 stars

Prior to full diagnostics being carried out by JFA; I gave the error fault codes and possible issues. Diagnostics report: 'No Faults' cost £180. Driving back home, fault re-occured, car lost powe... See more

Company replied

Rated 5 out of 5 stars

My son has had plenty of work done on his Golf R Mk8 over the year & on the back of this I decided to get my Audi A5 TDI stage 1 tune as recommended by JFA team. Wow driving home was like driving... See more

Rated 5 out of 5 stars

I've been a retuning customer to JF automotive and each time I've never been disappointed. They have kept my car so healthy it feels like it's been brought straight from the dealership each time! All... See more

Rated 5 out of 5 stars

I recently took my van to this workshop and I’m really happy with the service I received. The technicians were very friendly and professional, and they explained clearly what would occur during the p... See more

Rated 5 out of 5 stars

What JF Automotive achieved with my Mercedes GLA is amazing!! It feels like a totally different car altogether,would highly recommend.we had a gearbox upgrade,remap and put on they’re rolling road.plu... See more

Company replied

Rated 5 out of 5 stars

Extremely professional, responsive, and genuinely nice team. I had my car remapped but didn’t love the result (I’m quite picky!), and they immediately returned it to the original map and refunded me w... See more

Rated 5 out of 5 stars

Took my BMW 328i in for the installation of a Turbosmart blow off valve, an awkward job due to the position of the existing diverter valve. Two local garages (Canterbury) didn’t want to know. My son h... See more

Rated 5 out of 5 stars

I had my car remapped by JF automotive and I've never seen such excellent service before. The team are so kind and so informative. On top of all that they are masters of what they do you'd be silly no... See more

Rated 5 out of 5 stars

Completely transformed the performance of my Transit Custom especially in the low end gears. So happy with the changes made to it and can feel the difference after the remap with how it now drive... See more

Rated 5 out of 5 stars

Replaced front brake discs and pads on my Porsche Cayenne. Price was competitive and communications efficient. Job was booked in but I needed to postpone which was no problem. Once rescheduled, the wo... See more

Rated 5 out of 5 stars

I needed used JF automotive recently when I had issues with my Adblue system on my Ford vehicle. I was really pleased with the repairs they completed form me. There were hiccups along the way... See more

Rated 5 out of 5 stars

I've been a returning customer to J&F for months now and I've never been let down.. everyone is so friendly and knowledgeable. Every member who I've met and has worked on my car has been nothing less... See more

Rated 5 out of 5 stars

Thank you very much to Jf automitive onece again for profesional work completed. Highly recomend to anyone for baisic maitanance work or tuning and performance parts supply and fitting. Thanks a lot�... See more

Rated 5 out of 5 stars

Pleased with the outcome of the stage 1 remap, what was offered has given the car more performance than I anticipated. The staff really know their business. From driving in having the remap and drivin... See more

Company replied

Rated 1 out of 5 stars

Had two cars mapped in the past with them come to getting a third car done I had to chance 4 times for a quote and still today have not recieved a quote rung them up to keep being told there is only... See more

Company replied

Rated 5 out of 5 stars

I took my Jaguar F pace in today for work on the EGR valve and the ad blue system Jay who I spoke with on the phone to book the appointment was very knowledgeable and helpful and with his advice I... See more

Rated 5 out of 5 stars

I had some cold air intakes supplied and fitted in my M4 F83 and can’t complain. The work was carried out to a high standard, I also had them take a small look under the hood which revealed no issues... See more

Rated 5 out of 5 stars

I was apprehensive to initially consider using JF Automotive for my project Land Rover Discovery. However, the customer service before I let them get their hands on my Landy was great and friendly.... See more

Company replied

Rated 5 out of 5 stars

The Ghost Immobiliser was fitted in 1hr 40. On return, James gave very good instruction on how it worked - he sat in the passenger seat talking us through, was very patient, making sure we understood... See more

Rated 5 out of 5 stars

I’ve been using JF Automotive for almost a year now, and I couldn’t be more satisfied. Their files are delivered quickly, with top-tier quality and consistently excellent results. Prices are reasona... See more

Rated 5 out of 5 stars

I was met at reception with charm. and arrangements made to suit my needs, work carried out as planned ready on time and most important, no "had to add" extras added I was impressed and will return

Rated 5 out of 5 stars

Very friendly and welcoming personnel. My Peugeot 308GTI is now a lot more responsive and just right as I don't want to start changing clutches / exhaust etc. Would like to have got dino figures but d... See more

Rated 5 out of 5 stars

Well that’s my midlife crisis car – no, not the Red Porker, but the LR Disco (named as Skippy). After the initial visit to the JF Auto workshops, more works had been planned with my friends a... See more

Rated 5 out of 5 stars

Had Honda Civic 1.6 i-DTEC EX 10th gen stage 1 tune car is a lot better nice and smooth can definitely feel the difference in bhp and fuel economy staff very nice and helpful would recommend.

Rated 5 out of 5 stars

Superb service!! I highly recommend JF automotive, they are a friendly and professional team. Car went in for timing belt change, was done the same day. Car is running perfectly and so glad such an... See more

Rated 5 out of 5 stars

Arrived 8.30 Saturday morning, a technician armed with laptop tuned the gearbox,so now the truck changes earlier keeping the revs lower,I was a bit hesitate about having it done,but it's definitely be... See more

Rated 5 out of 5 stars

I got a stage 1 tune for a Golf R, engine and gearbox. This is our family car so it was about tightening up the response and adding low-end torque to improve driveability. I turned up, the job was don... See more

Rated 5 out of 5 stars

I took my 2015 Audi RS3 to JF Automotive for stage 1 remap and a gearbox remap. I was made to feel welcome answered any questions I had to ask. Waiting room was comfortable with Tea and Coffee. Eoghan... See more

Rated 5 out of 5 stars

Excellent experience, really great service. Always got a quick response to questions, and they were super helpful. The work done has made a huge difference to the car. Highly recommended. Will defin... See more

Rated 5 out of 5 stars

Again, my planning of the work on my mid life crisis Discovery meant that I wanted to have the brake fluid changed and the power steering fluid also changed. As per usual, the team at JF Auto went... See more

Rated 1 out of 5 stars

Booked my car in for a DSG remap, engine remap, and an air intake installation. I dropped the car off at 8:15am and didn’t get it back until 1:10pm. After waiting nearly 5 hours, the only wor... See more

Rated 5 out of 5 stars

Fantastic service!! JF Automotive got me in for diagnostics really quickly and gave extremely helpful advice! I would highly recommend using them and would always use them again! Thank you!!

Rated 5 out of 5 stars

My VW T6 had a hybrid turbo installed and a myriad of other engine improvements such as intercooler upgrade along with charge cooler upgrades etc, the guys at JFA were great, setting it up was more aw... See more

Company replied

Rated 5 out of 5 stars

Fantastic service throughout time my focus st was with jf automotive, from start to finish all the staff were very professional and friendly. I will 100% be using them when my vehicle needs some tlc.... See more

Rated 5 out of 5 stars

Had intercooler , gpf delete and remap carried out on my GR yaris . All good car is very much quicker , can’t fault service provided will use JF auto again .

Rated 5 out of 5 stars

JFA were the only company, following lots of research, that could up the power on my 2025 Audi S3. The results are noticeable and coupled with the new intake which was also sourced by them, I basicall... See more

Company replied

Rated 5 out of 5 stars

5 star service From the beginning their advice has been great and I had a couple of things done by JFA Stage 1 mapping on my Mercedes C220 also remapped my Mercedes after Mercedes had to up... See more

Company replied

Rated 5 out of 5 stars

JFA, very professional and the team where all very helpful. My audi s3 went in for a noise coming from the haldex unit. Diagnosised the problem and explained eveything to me and booked me back in to g... See more

Rated 5 out of 5 stars

Great guys, very professional and kmow their stuff. The customer service is top notch. I will recommend them all day everyday. I have used their service for the past 3 years and have had great ex... See more

Rated 4 out of 5 stars

Had a recent stage 1 remap done at JFA, this is my 2nd vehicle (12 years in-between visits) I've had done by this company. I returned due to their reputation and knowledge. I didn't use their rolling... See more

Rated 5 out of 5 stars

Very efficient customer service & very helpful & polite staff. very happy with the repair on my car after months of trying to find out the problem it was sorted out within a couple of days , I would h... See more

Rated 5 out of 5 stars

Recommend your service very good salted my van out with problems I had if u got problems with yeh car van go to this place Thankyou u again dean smith

Rated 5 out of 5 stars

Took my BMW for service happy with the timely response as well as the good job done, was kept well informed with the service requirements for my car. Definitely a polite and knowledgeable team.

Rated 5 out of 5 stars

Their prices are very competitive and they are friendly , very professional , with a comfortable waiting area and great coffee . A quality garage find . Will definitely recommend and use them again... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to the entire JFA team. They are an excellent team of professionals. The have transformed my Audi A7 performance and this has made a huge difference to my driv... See more

Rated 1 out of 5 stars

Didn’t find the problem why it was going into limp mode and said it could take 3-4 hours to find the problem. Told me the car would be it would be ready to collect at 2pm so got dropped off and wasn’t... See more


Company details

  1. Auto Tune Up Service
  2. Auto Machine Shop
  3. Auto Repair Shop
  4. Car Accessories Store
  5. Car Repair and Maintenance
  6. Tuning Automobile

Written by the company

JF Automotive has become one of Europe's leading engine & gearbox software development companies. Delivering software to its own internal dealer network and to the public. Purpose built research and development centre including dyno facilities backed by the great JFA Team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I arrived 45 minutes late for an 08:00…

I arrived 45 minutes late for an 08:00 appointment/slot. I mentioned being late and it wasn't an issue. I was told I could sit and wait in reception. Within an hour the issue I came in for was resolved. Made payment and I was at home on time for my Meeting. Friendly and Professional Staff. Constantly in communication from when I first made contact. I would recommend this Organization to anyone. Thanks

13 April 2026
Rated 5 out of 5 stars

i8 stage 1 remap

Got my BMW i8 tuned with JFA and straight away it's a noticeable difference with the pull and 0-60 times. Overall was a professional and detailed visit, they did all the necessary checks and made sure everything was done with the right steps.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Second time back now to JFA automotive…

Second time back now to JFA automotive Kent 1st time for an engine & gearbox map absolutely changed the car it is now amazing! Second time was for a dyno on the drag car, friendly staff good equipment free coffee what more do you want definitely recommend

30 March 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish the service was…

From start to finish the service was first class, Everything was explained in detail and followed up by message and email. Staff were brilliant and all work carried out on time and within the price agreed. I would highly recommend there services

3 April 2026
Rated 4 out of 5 stars

Had a recent stage 1 remap done at JFA

Had a recent stage 1 remap done at JFA, this is my 2nd vehicle (12 years in-between visits) I've had done by this company. I returned due to their reputation and knowledge. I didn't use their rolling road this visit, I did on my 1st visit, due to not chasing numbers as looking for driveability, and secondly as an mechanical engineer I personally found the sound of cars red lining mechanically wrong, I know it's a very safe process. My answered most of my questions or but 1 regarding LSPI (low speed pre ignition) and how the map could help prevent it. I would reuse JFA again for other vehicles.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service & Expertise – Highly Recommended

I recently had my C63 serviced at JF Automotive and couldn’t be more impressed. The team were incredibly knowledgeable and friendly, clearly taking pride in their work. They use high-quality ROWE lubricants, which was great to see, and the level of mechanical expertise really stood out.

They also provided helpful advisory notes on a few items that may need attention in the future, which I really appreciated—no pressure, just honest guidance. Overall, a genuinely professional and impressive service from start to finish. Highly recommended!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommended.

Helpful and friendly booking process, work was carried out efficiently and easily on the day of the booking. The vehicle had some changes to software and has now been to Lille and back without problems so very happy with the service from JFA and would recommend.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

I did my research before visiting JFA…

I did my research before visiting JFA and they came out on top repeatedly. I contacted my local performance garage twice with a gap in between and they didn’t even respond. So I drove the 360 mile round trip to JFA and I’m glad I did. I own a 57 plate Golf TSI GT Sport. It was sold to me as the 167bhp variant but it turned out to be the 140bhp version… Anyway, that is now redundant information because the car now has 200bhp (without compromising engine safety) AND (when driving sensibly) it has better fuel economy… JFA are on their A game all the time, from the way they handle enquiries, to providing helpful reminders of upcoming appointments and follow up on how things are afterwards… if your reading this and you are interested in performance upgrades for your car, use JFA… it will be money well spent and you will be delighted with the outcome…

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you JFA 👍🏾

I would like to say a massive thank you to the entire JFA team. They are an excellent team of professionals. The have transformed my Audi A7 performance and this has made a huge difference to my driving experience.
Thank you JFA!!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Top notch.

Communication was excellent, service was very efficient and all in all just a very friendly bunch of knowledgeable people at JFA.
I had a software upgrade on my 530d and afterwards a phantom EML appeared. I brought the car back in and it was swiftly resolved. Very pleased with the service. I'm extremely picky over where I take my cars and it's always nice to know whatever issues I may have with this car in the future, there's a place I can take it to.
I will be going back to have some more work done. Use JFA with confidence!

13 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look