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Company details

  1. Equipment Supplier

Written by the company

Over 50 years experience in the pressure washer industry based in Elland West Yorkshire. We have 10 service vans and we cover the UK mainland. A new showroom has been built which stocks many new machines along with their associated accessories and cleaning fluids. We offer a same day repair service and a 24 hour call out service for commercial customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Visited today for first time

Visited today for first time. Exceptionally good service and both the lady assistant and gentleman were both very kind and knowledgeable! Good customer focused firm will certainly recommend them with pleasure even dog was lovely!

13 May 2025
Unprompted review
Jetwashshop logo

Reply from Jetwashshop

Thank you for the Kind words, we try our best to provide good customer service

Rated 5 out of 5 stars

Top bloke Roy

Top bloke Roy. Contacted him Thursday last week, asked to fetch my damaged Karcher K4 in on Monday. Greeted by a nice lad on the desk. Roy fixed the problem there & then. Puts both Wickes ( where I bought it from 8 months ago & were not bothered) & Karcher themselves ( who did not want to know ) to shame. I know where to go from now on if I have any problem or purchase a new product. Thank you very much Roy & the team. Loz.

18 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service by all at the…

Fantastic service by all at the Jetwashshop in Elland - friendly, informative & efficient. Repair to Karcher was done while I waited with parts in stock - even made me a cup of tea while I waited! Can't rate highly enough & would not hesitate to recommend.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Top notch customer service by 2 guys in…

Top notch customer service by 2 guys in the Elland office. They saved me time and expense and were 100% focused on customer's needs. Could not rate the place and the experience high enough. Highly recommend.

30 June 2021
Unprompted review
Jetwashshop logo

Reply from Jetwashshop

Thank you for the kind words, we do try to give a unique experience which benefits the customer. Thank you very much

Rated 5 out of 5 stars

Excellent company

Excellent company. Customer service first class.
Fixed my Karcher within two days despite them being very busy.
Very reasonable repair price.
Knowledge of the product was exceptional!!
Cleaned my patio and wall surrounds today. Couldn’t be happier.
I have no hesitation recommending this company.
NB. If you use Sat Nav to get there keep going straight on after it reaches the destination. This will take you into the industrial estate. Again keep going until you reach the premises on the left.

30 March 2021
Unprompted review
Rated 1 out of 5 stars

Joke of a company do not use

Joke of a company do not use had to pick up my washer in bits as they took too long to mend it.
No communication tells you the part is in when it isn’t. Terrible service will never recommend. I was not informed the part was coming in on the 18th don’t use COVID as a excuse.

19 March 2021
Unprompted review
Jetwashshop logo

Reply from Jetwashshop

The customer was advised the parts were expected 18th March, if it came in it would be fitted and he would be contacted. He took this as the machine would be ready so turned up, it was explained the parts are still in transit but he was adamant he wanted the machine back , it was explained it was disassembled waiting for the new part to be fitted but he wanted it back as it was ( this is not company policy) . A very unreasonable and extremely rude customer. During COVID and brexit customers are made aware of delays but but mr schofield seems to think it’s the companies fault. No charge was given for any of the work carried out

Rated 5 out of 5 stars

Ordered the spare parts for my 8 year…

Ordered the spare parts for my 8 year old power washer in summer this year !parts in stock! arrived within two days fixed my machine, decided to go back to the shop and purchase more goods, bought myself another newer more powerful washer !
top of the range at incredibly low price! Just been back for more spares and decided to ask about the steam cleaners! Bought myself the SC3 ! What a cracking price and price of kit! Well chuffed yet again, wife said that’s it now? Arghhhh🔋. Seriously Roy’s the man! What he don’t know about karcher! Great company and staff, def recommend fir all your karcher spares / repair/ or upgrades?yours Tony martin.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

So so so thankful

So so so thankful? I was given Recommendation from design drive Clayton bradford to call jet wash shop.co.uk, So gave them a call and within 3 mins Chatting Roy had sourced my karcher jet wash parts ( he had them in stock!!!!!!!!) said there in the post mate, received immediately from Hermes
Yet ( another amazing company!) got the seals in The old machine “1:5 hr fix”! Connected to the tap plugged in and off I went power washing yet again, I nearly paid £500 ish to replace this 7 year old machine! But believe it or not? The seals cost me a mere £11.94p Inc postage and to
Mention ;- a free download illustration in colour of the re:- build! I gotta say this company has deffo gone above n beyond any company I think I have ever done business with! Jet wash shop 01422374374 is now on my contact list for life( until I loose my phone? Ha ha ha )!
seriously I have left this first Time review on trust pilot because I would have taken a very faithful old amazing machine to landfill? And now I state that I recon can now be easily repaired and parts supplied by Roy in a jiffy. If you can’t fix it yourself ? He’s based in Elland and I’m sure can oblige you in any shape or form! Thanks again to jetwashshop.co.uk
Email:- look it up on there web page !

25 June 2020
Unprompted review

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