Feedback:I have been a satisfied customer of JD Sports online due to the great selection and easy ordering process, as well as the fast shipping and smooth in-store returns. The return process at the... See more
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So unorganized. You spend as much time in the shop by ordering online than if you were to come directly and buy there. Information is not shared and you just wait without updates near the registe... See more
Company replied
JD Sports on the Meir 32 in Antwerp, i was with a friend & bought sneakers, we were there a week before buying sneakers too. All i can say is that the staff are super helpful & they give there custome... See more
Company replied
Everything was great, store staff and customer service are all very helpful and efficient.
3.4
Average
4K reviews
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Top service en product
7 January 2022
Reply from JD Sports BE
Vielen Dank für Ihren netten Feedback.
Wir sind immer über einen positiv Feedback erfreut.
Wir freuen uns, dass Ihnen der Einkauf bei uns gefallen hat.
Hoffe dich bald wieder zu sehen.
Mit freundlichen Grüßen,
Dominika,
JD Sports Kundendienst
I ordered sneakers from 15/12/2021 im…
I ordered sneakers from 15/12/2021 im still waiting for my sneakers...i got ema i will collect in 19/12/2021 when i been in the store they told me the SNEAKERS IS not in the store... so JD SPORTS THEY ARE NOT CORRECT!!!
6 January 2022
Reply from JD Sports BE
Dear Sezgin ,
Thank you for contacting us via Trustpilot.
Sorry to hear of your bad experience.
We would be more than happy to look into your problem.
Please contact us with information about your experience at (INCLUDE COUNTRY SPECIFIC JD EMAIL). Please include your full name, order number, email address, billing address and postcode.
Regards,
JD Sports Customer Care
I orderd Nike Af1 size 42 recieved size…
I orderd Nike Af1 size 42 recieved size 40 try to switched it in a JD store in Ghent but couldn’t change or recieve my money back because i paid with ‘paypal’ i had to buy the pair off shoes again i was going get the money in a week 3 damn weeks later still no money!?!?
26 December 2021
Reply from JD Sports BE
"Bonjour,
Merci de nous contacter.
Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de votre récente expérience sur notre site Web.
Si vous avez besoin d'aide, nous sommes heureux de vous aider. Envoyez un e-mail avec les informations de votre commande à serviceclient@jdsports.fr - numéro de commande, nom du client, adresse e-mail, adresse de facturation, code postal.
Cordialement,
Rebecca,
Service client JD Sports"
Reply from JD Sports BE
Merci pour vos commentaires!
Nous vous souhaitons une bonne journée !
Great tracksuits love them ❤️
21 December 2021
Reply from JD Sports BE
Thank you for your feedback!
Have a nice day!
Purchased adidas handball but these were b quality
Purchased adidas handball sneakers but when i received the sneakers there was a problem with 1.
When i contacted jdsports about the problem, they told me to sent them back at own cost. I paid full price for a quality and not b quality.
Never buy again from them.
19 December 2021
Reply from JD Sports BE
Dear Richard,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we're happy to help. Could you please email your order details to customercare@jdsports.co.uk - order number, customer name, email address, billing address, postcode.
With best regards,
Tafadzwa,
JD Sports customer service.
Very happy with my purchase
Very happy with my purchase!
Had no difficulties to buy online and was delivered on time. Good price for good quality. Top!
15 December 2021
Reply from JD Sports BE
Thank you very much for your positive feedback!
Have a good day!
my order is missing
my order is missing and it was supposed to arrive over a week ago this customer support has been so bad I have had no response and the postal service has no more updates on thé package, they asked me to contact jd who still haven’t responded !!!
9 December 2021
Reply from JD Sports BE
Dear GT,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need assistance, we are happy to help. Send an email with your order information to onlinehulp@jdsports.be - order number, customer name, email address, billing address, post code.
Regards,
JD Sports Customer Service
Reply from JD Sports BE
Dear David,
Thanks for your feedback. We are happy to hear that you are satisfied with the service provided. We hope you have a nice day.
With best regards,
JD Customer Service Team
Reply from JD Sports BE
Thank you for your comments!
We wish you a good day!
Returns are too expensive
Returns are too expensive and should not even be paid by the customer. Website stuck when creating an account. Box damaged upon arrival.
25 November 2021
Reply from JD Sports BE
Beste Hendrik,
Bedankt dat u contact met ons heeft opgenomen.
Het spijt ons te horen dat u niet tevreden bent met uw recente ervaring op onze website.
Als u hulp nodig heeft, helpen we u graag verder. Kunt u alstublieft een e-mail sturen met uw bestelgegevens naar onlinehulp@jdsports.nl - bestelnummer, klantnaam, e-mailadres, factuuradres, postcode.
Met vriendelijke groeten,
JD Sports klantenservice
Reply from JD Sports BE
Hi,
Thank you for taking the time to leave a review.
I am sorry to hear that you have had problems with your online order.
Please contact us at onlinehilfe@jd-sports.de and provide us with your order number, full name and billing address so we can assist you with this further.
We look forward to hearing from you.
Kind regards,
Adna,
JD Sports Online Review Team.
the delay for order was to long as…
the delay for order was to long as written in description while ordering .. waited long to receive..’
8 November 2021
Reply from JD Sports BE
Dear Anmett
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we're happy to help. Please send an email with your order details to onlinehulp@jdsports.nl - order number, customer name, email address, billing address, zip code.
With best regards,
JD Sports Customer Service
Reply from JD Sports BE
Merci pour vos commentaires!
Nous vous souhaitons une bonne journée !
Service client JD Sports
I am still waiting for my order..
8 October 2021
Reply from JD Sports BE
Hi,
Thank you for your inquiry.
If you need help, we are available and happy to help.
Please send an e-mail with your order information to info@jdsports.be - order number, customer name, e-mail address, billing address, postcode.
Siri,
JD Sports customer service
Reply from JD Sports BE
Hi Aurora!
Thank you very much for your feedback!
Kind regards,
JD Sports
My shoes didn't turn up and you took…
My shoes didn't turn up and you took two payments from me after saying the first order wasn't processed.
25 September 2021
Reply from JD Sports BE
Good day,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need any help, we'd be happy to help. Send an email with your order details to info@jdsports.be - order number, customer name, email address, billing address, zip code.
Regards,
Siri,
JD Sports customer service
Love JD Sports
Vaak limited edition sneakers voor kids te vinden bij JD Sports, love it ! En snelle levering.
22 September 2021
Reply from JD Sports BE
Bedankt voor uw feedback!
Wij wensen u een fijne dag!
I already won 2 pairs on this site
I already won 2 pairs on this site. This is the only site i won something on! So big thank you!
21 September 2021
Reply from JD Sports BE
Hello Bjorn
Thank you for your feedback.
We are pleased that you enjoyed shopping with us.
We hope to see you again soon.
With best regards,
JD Sports Customer Service
Reply from JD Sports BE
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
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