Feedback:I have been a satisfied customer of JD Sports online due to the great selection and easy ordering process, as well as the fast shipping and smooth in-store returns. The return process at the... See more
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So unorganized. You spend as much time in the shop by ordering online than if you were to come directly and buy there. Information is not shared and you just wait without updates near the registe... See more
Company replied
JD Sports on the Meir 32 in Antwerp, i was with a friend & bought sneakers, we were there a week before buying sneakers too. All i can say is that the staff are super helpful & they give there custome... See more
Company replied
Everything was great, store staff and customer service are all very helpful and efficient.
3.4
Average
4K reviews
Asks customers to review
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Reply from JD Sports BE
Beste Silviu,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Abid
JD Sports Klantenservice.
One week delay for pne order.
8 April 2022
Reply from JD Sports BE
Beste Houari,
Bedankt dat u contact met ons heeft opgenomen.
Het spijt ons te horen dat u niet tevreden bent met uw recente ervaring op onze website.
Als u hulp nodig heeft, helpen we u graag verder. Kunt u alstublieft een e-mail sturen met uw bestelgegevens naar info@jdsports.be - bestelnummer, klantnaam, e-mailadres, factuuradres, postcode.
Met vriendelijke groeten,
Ryan,
JD Sports klantenservice
Correct and on time
8 April 2022
Reply from JD Sports BE
Beste Tsonka
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Davy
JD Sports Klantenservice
Reply from JD Sports BE
"Beste M. D.,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Andrea
JD Sports Klantenservice"
overal good but shipping in plastic bag…
overal good but shipping in plastic bag is questionable
3 April 2022
Reply from JD Sports BE
Beste customer
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Davy
JD Sports Klantenservice
Perfect 👌🏼
3 April 2022
Reply from JD Sports BE
Beste Isken,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Carlos,
JD Sports Klantenservice
Reply from JD Sports BE
Bonjour Thomas,
Merci pour vos commentaires!
Nous vous souhaitons une bonne journée!
Cordialement,
Carlos,
Service client JD Sports
Reply from JD Sports BE
Hi Nikolina,
It's great to hear that you are happy with the range of products we have to offer.
If you need any help in the future, please let us know.
We hope to hear from you again soon.
Kind regards,
Arman.
JD Sports Online Review Team.
Reply from JD Sports BE
Beste L.,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Hannah
JD Sports Klantenservice
Small calvin klein trainingsbroek te…
Small calvin klein trainingsbroek te klein en Medium helaas te groot
28 February 2022
Reply from JD Sports BE
Beste Aerts,
Bedankt dat u contact met ons heeft opgenomen.
Het spijt ons te horen dat u niet tevreden bent met uw recente ervaring op onze website.
Als u hulp nodig heeft, helpen we u graag verder. Kunt u alstublieft een e-mail sturen met uw bestelgegevens naar onlinehulp@jdsports.nl - bestelnummer, klantnaam, e-mailadres, factuuradres, postcode.
Met vriendelijke groeten,
Hannah
JD Sports klantenservice
Didn’t receive my parcel
19 February 2022
Reply from JD Sports BE
Beste Samy,
Bedankt dat u contact met ons heeft opgenomen.
Het spijt ons te horen dat u niet tevreden bent met uw recente ervaring op onze website.
Als u hulp nodig heeft, helpen we u graag verder. Kunt u alstublieft een e-mail sturen met uw bestelgegevens naar info@jdsports.be - bestelnummer, klantnaam, e-mailadres, factuuradres, postcode.
Met vriendelijke groeten,
Giedrius.
JD Sports klantenservice
Alles was super goed
17 February 2022
Reply from JD Sports BE
"Beste Serin,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Andrea
JD Sports Klantenservice"
I bought 2 trousers
I bought 2 trousers, waited for so long and no email from jd shop,so when I was tired and decided to to the shop,the guy on the cashier told me that is possible is late without even confirming,so I, Insisted that she check on the computer and guess what my parcel was just there on there store,therefore I was not happy and I was even sick,but just forced myself to the shop.and another time I forgot to write my house number and guess what jd was not able to help,instead they keep sending me to go communicate with dp the parcel sending company and that was really a problem because the db also told me that jd should help so that was like a cat and mouse game to me,so please jd change and try to help your client,remember I bought fila 4 pairs of shoes one time,so if you value your customers please respect and solve there issues okay thank you.liz
15 February 2022
Reply from JD Sports BE
Dear Liz,
Thank you for contacting us.
We are sorry to hear that you are not satisfied with your recent experience on our website.
If you need help, we're happy to help. Please send an email with your order details to onlinehulp@jdsports.nl - order number, customer name, email address, billing address, zip code.
Kind regards,
Seynab
JD Sports Customer Service
Reply from JD Sports BE
Hello Jelel,
Thank you for taking the time to leave a lovely review.
I am pleased to hear you are happy with your recent order with us.
If you require assistance in the future, please contact us so we can help you further.
Thank you for shopping with us,
Kind Regards,
Djanira,
JD Sports Customer Care Team
Reply from JD Sports BE
Hello Samira,
Thank you for taking the time to leave a lovely review.
I am pleased to hear you are happy with your recent order with us.
If you require assistance in the future, please contact us so we can help you further.
Thank you for shopping with us,
Kind Regards,
Djanira,
JD Sports Customer Care Team
Reply from JD Sports BE
Beste Sam,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Emmanuella
JD Sports Klantenservice
Reply from JD Sports BE
Beste Ravi,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Aida,
JD Sports Klantenservice.
I do want my shoe and you people say my…
I do want my shoe and you people say my shoe will come today
24 January 2022
Reply from JD Sports BE
"Beste Ibrahim,
Bedankt voor uw feedback!
Wij wensen u nog een fijne dag toe!
Met vriendelijke groeten,
Andrea
JD Sports Klantenservice"
trash service
19 January 2022
Unprompted review
Reply from JD Sports BE
"Beste Hasan,
Bedankt dat u contact met ons heeft opgenomen.
Het spijt ons te horen dat u niet tevreden bent met uw recente ervaring op onze website.
Als u hulp nodig heeft, helpen we u graag verder. Kunt u alstublieft een e-mail sturen met uw bestelgegevens naar info@jdsports.be - bestelnummer, klantnaam, e-mailadres, factuuradres, postcode.
Met vriendelijke groeten,
Andrea
JD Sports klantenservice"
shoes are not double boxed
It would be better if shoes were shipped in an extra cardboard box. My shoes were shipped in just a bag and the shoe box itself was a bit damaged.
7 January 2022
Reply from JD Sports BE
Dear Segaert ,
Thank you for contacting us via Trustpilot.
Sorry to hear of your bad experience.
We would be more than happy to look into your problem.
Please contact us with information about your experience at (INCLUDE COUNTRY SPECIFIC JD EMAIL). Please include your full name, order number, email address, billing address and postcode.
Regards,
JD Sports Customer Care
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