jazzcash.com.pk Reviews 

133
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Sub say ghatya service jazz cash hay. Payment send honay main 2 din lag jatay. Aj k time pay itni sub standard service aur customer care pay zero support. Helpline walon ko bat krny ki b tameez Nahi.... See more

Rated 1 out of 5 stars

Jazzzcash was such an rubbish app today i lost 20k from this app scamers no privacy policy someone can acess my account so easily today I suddenly checked by balance and they got lost and srnd to so... See more

Rated 2 out of 5 stars

"Maine Jazcsh Company se bahut hi buri experience ki. Unhone mere issues ko ignore kiya aur koi samadhan nahin diya. Main unki service se bahut hi naraz hoon."

Rated 1 out of 5 stars

one of the worst call customer support.-------- insan k bachy, 2 calls per 5 rupy kat lia but customer service k numandy sy baat ne kerwaye.... aur her month internet k pakgs ki prices increase ker rh... See more

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1.5

Bad

TrustScore 1.5 out of 5

133 reviews

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1.5

All reviews

(133)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Jazzcash is Third class, garbage service.

Of all the cash wallets in pakistan this is the WORST. In January 2022 i returned a product on Daraz.pk which i had purchased using my Jazzcash card. It is now August 2022 and as yet my return amount is pending. The geniuses at jazzcash said to talk to daraz, they in turn have sent the return voucher to jazz and also to me but the jazzcash team say they never received the voucher in spite me sending it to them myself personally. The people at jazzcash are incompetent with a capital I. Please stay away from this GARBAGE service, use easypaisa and nayapay instead. Much much better.

31 July 2022
Unprompted review
Rated 1 out of 5 stars

Jazz cash is the worst service provider…

Jazz cash is the worst service provider which I have ever used. When we are in need of money and transfers our payment from payoneer to jazz cash so their application didn't work at all. I have to complain on their support every single month but didn't work at all. Jazz cash is very pathetic!!!

19 June 2022
Unprompted review
Rated 1 out of 5 stars

Worst Company

Worst App. Worst Customer Care service.

I’ve transferred money from payoneer to Jazzcash and I never received the money in my Jazzcash account. The money never reached Jazzcash account. When I’ve complaint, they simply ignored it. They didn’t work on my complaint.

8 April 2022
Unprompted review
Rated 1 out of 5 stars

The worse banking service

The worse so called banking service. Dont give a dash about customer services. Pathetic transaction services . Out of every two attempt, one transaction get stucked and cant recover amount before couple of days. Stay away from Jazz Cash & go for any other alternative as no one is such bad than Jazzcash.

22 March 2022
Unprompted review
Rated 1 out of 5 stars

Extremely worst service

Extremely worst service. Its been almost a day and the money I sent isn't received yet. Upon calling they just read the script that sir it'll take 1-2 business days. Etc etc. Easypaisa is way better than this so called banking service.

28 February 2022
Unprompted review
Rated 1 out of 5 stars

seriously Pathetic I still can't make…

seriously Pathetic I still can't make an account its been 7 days already after complaining through Email and customer service number really bad experience it's totally bit worth the effort

9 January 2022
Unprompted review
Rated 1 out of 5 stars

It's the 2nd time they stole money from…

It's the 2nd time they stole money from my Payoneer account, and upon reaching out to customer support they either don't take the call, and if they do they lodge a complaint which never solves anything!
I lost around $114 in 2 different transactions, even after having Transaction ID given by JAZZ CASH APP of all the transactions they say none of the transaction exists

15 December 2021
Unprompted review
Rated 1 out of 5 stars

Stole my money from payoneer as balance adjustment

They reduced $15 (PKR 2544) from my account by the name 'Payoneer adjustment'. They said extra money was send from Payoneer. I did four transactions in that month, all were successful and I have the payoneer ID and jazzcash transaction number as evidence. Money were also reduced from my Payoneer account as well.

Talk to their pathetic support and they said, payoneer reduced that amount from my jazzcash account go talk to them. Is that even possible?

Their app is slow, gives error on transactions and automatically reduce the amount as well which after some hours come back. At least try improving this sh@t first. Please don't use this app for anything now, especially Payoneer. Your bank app is much better than this.

24 November 2021
Unprompted review
Rated 1 out of 5 stars

Jazzcash such a poor service

Jazzcash such a poor service. I made the withdrawal from payoneer to jazzcash wallet. My money deducted from payoneer and till today haven't credited into my jazzcash. Their support team event bother of solve any issue. Highly recommended not to use jazzcash for any transaction. If money stuck you won't get any solution of it.

22 November 2021
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever. I tried to transfer the amount from Payoneer to the jazz cash account using the jazz cash app. After waiting few seconds, the transaction did not go through but I got an email from Payoneer that Your Payoneer account has been charged by JazzCash.I checked my jazz cash account and its showed nothing. I contacted their help line and they did not help me instead they were making lame excuses.

Guys, stop using jazz cash, it's not the first time. They are keep repeating their mistakes.

3 November 2021
Unprompted review
Rated 1 out of 5 stars

Poor service by an incompetent company

I have installed JazzCash app yesterday and performed a bank transfer from Payoneer account. Even the first transaction was stuck up. I checked from Payoneer, they have already completed the transaction but not received in JazzCash account. On contacting twice the help center, JazzCash launched two complaints but nothing happened. Today, even the help line is not responding. Very poor service by an incompetent company, highly not recommend!

27 October 2021
Unprompted review

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