jazzcash.com.pk Reviews 

133
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Sub say ghatya service jazz cash hay. Payment send honay main 2 din lag jatay. Aj k time pay itni sub standard service aur customer care pay zero support. Helpline walon ko bat krny ki b tameez Nahi.... See more

Rated 1 out of 5 stars

Jazzzcash was such an rubbish app today i lost 20k from this app scamers no privacy policy someone can acess my account so easily today I suddenly checked by balance and they got lost and srnd to so... See more

Rated 2 out of 5 stars

"Maine Jazcsh Company se bahut hi buri experience ki. Unhone mere issues ko ignore kiya aur koi samadhan nahin diya. Main unki service se bahut hi naraz hoon."

Rated 1 out of 5 stars

one of the worst call customer support.-------- insan k bachy, 2 calls per 5 rupy kat lia but customer service k numandy sy baat ne kerwaye.... aur her month internet k pakgs ki prices increase ker rh... See more

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1.5

Bad

TrustScore 1.5 out of 5

133 reviews

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1.5

All reviews

(133)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Pathetic

Pathetic, sluggish and lethargic customer service.. I requested them to change surname but it has been 2 weeks it's pending.. they emailed me that your problem has been resolved and when I checked it's still there.. I told them several times but they don't care..

6 September 2024
Unprompted review
Rated 1 out of 5 stars

sir about jazz cash i have to say that…

sir about jazz cash i have to say that i have never seen such a useless service like jazz cash because it has humiliated me someone sent money and this app is not opening i am I request the team to restore my account again I am very sorry Mir Jaz Cash Account No. 03415676287
Account name Habib khan Toheedi

29 August 2024
Unprompted review
Rated 1 out of 5 stars

On 2nd July 2024

On 2nd July 2024, I placed an order via the KFC app and made the payment through my JazzCash account. An amount of Rs 600 was debited to Grey Mackenzie Restaurant International Limited. However, despite the deduction, my order was not confirmed, and the amount has not yet been reversed to my account.

I have been continuously requesting JazzCash to provide the transaction slips necessary for me to follow up with the beneficiary. Despite my repeated emails, I have not received any response or the required slips.

Today, I attempted to contact your helpline for immediate assistance, but my call failed to connect. I am concerned that my number may have been blocked.

2 July 2024
Unprompted review
Rated 1 out of 5 stars

one of the worst call customer…

one of the worst call customer support.-------- insan k bachy, 2 calls per 5 rupy kat lia but customer service k numandy sy baat ne kerwaye.... aur her month internet k pakgs ki prices increase ker rhy hy jo k boht ghalat bat hy.....in every single raqam ki trasaction per cut lagaty hy apna.. Jazz cash dont deserve 1 star.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Don't trust the Jazzcash they started scamming.

I have paid the electricity bill and received a confirmation message, but the next month's bill came with a previous bill that was not Paid. When I complain about my transaction they just say we have refunded on 6 May but actually I don't received any amount on that day. I have all evidence and transactions for your reference. They started scamming; be aware.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Funds remitted never reached destination

Sender/Recipient/ Retailer details
TRANSFER AMOUNT PKR 2000.00
TENDERED IN CASH Fee charged PKR 20.00
Date: Mar 16, 2024.
Retailer: Al-Hermain Communications, Sector Z-6, Gulshan e Maymar Tel: 0317-124-4715
No hard copy receipt provided by merchant
No SMS received by sender or recipient from Jazz Cash
(Is this merchant authorized representative for Jazz Cash)??
Retailer Hostile, Refused to provide a business card, refused to name the owner or employee.
USE JAZZCASH AT YOUR RISK, CASH SENT NEVER RECEIVED, REFUND NOT OFFERED, As of Mar 21, 2024 no resolution

12 March 2024
Unprompted review
Rated 1 out of 5 stars

I'm sending the money in jazz cash 1000…

I'm sending the money in jazz cash 1000 AED and this money didn't receive in account my brother go jazz cash branch he say you tell to our brother you send mail to our bank for refund but Dubai policy didn't refund the amount now jazz cash didn't return the money

29 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam Alert

Scam Alert. Don't use jazzcash they are just looting people, I bought jazz bundle from jazzcash app and at first the amount was deducted twice from my account Then I connected jazzcash helpline, and the remaining amount did get back, but the bundle did not get subscribed Even amount was deducted from my account, then I tried contacting them again and they said your bundle will be activated I said I don't need bundle now because I needed it now, after a day they activated my bundle.

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Worst Biometric verification Method

Hey, Kindly change your cheap Biometric verification service, it isn't work properly, i am trying the verification since 2 hours but the result is unsatisfactory, My whole data is genuine but jazzcash fails to verify that, instead such biometric verification you may add gmail verication service.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

very poor services jazzcash customer…

very poor services jazzcash customer service.I'M SURPRISED, NOC IS SYSTEM GENERATED LETTER NOTHING ANY ROCKET SCIENCE DUE TO WHICH YOU ARE TAKING 6 WORKING DAYS TIME. I THINK YOU SHOULD INVEST SOME MONEY ON YOUR SYSTEM AS WELL. SO THAT 2 MINUTES WORK DOES NOT HAVE TO BE DONE IN 6 DAYS.

3 July 2023
Unprompted review

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