Wow. Didn't realise how bad this bank is. Been with bank for a while where do I start. Staff can't speak English (For Overseas Customers), Lake City Branch made sexiest comments, taken money from yo... See more
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Very third class online banking in…
Very third class online banking in browser. their web banking is not working
5 Minutes to Open, Endless Visits to Fix: My Worst Experience with Meezan Bank
My experience with Meezan Bank has been extremely disappointing. Opening an account may take just 5 minutes, but when it comes to reactivating a dormant account, it turns into a frustrating and time-consuming ordeal.
I have visited the branch multiple times—at least five visits with all required documents submitted, yet there has been no proper response or resolution. On top of that, I made several calls to their helpline and even tried reaching out to the head office, but the lack of coordination and accountability is shocking.
The customer service is seriously pathetic and inefficient. There seems to be no urgency, no ownership, and no respect for the customer’s time. Instead of a smooth and professional banking experience, I was met with delays, vague responses, and complete inaction.
It is highly disappointing that a bank that promotes itself as customer focused fails so badly in basic service delivery. This kind of negligence not only wastes time but also erodes trust. Definitely one of the worst banking experiences I’ve had.
Very poor service by Meezan Bank
Very poor service by Meezan Bank. My payment was blocked without reason and after complaint I’m told to wait 10 days. This is unacceptable.
Totally disgusting service
Totally disgusting service. Their app also is down for almost 11 months out of 12. Once my payment stuck from payoneer to meezan and I was calling them for 2 weeks and they keep hanging. Will not recommend them.
I went to the i9 branch for the first…
I went to the i9 branch for the first time. The staff was very rude. First, they waited for half an hour and then told me to come after the prayer. They are very rude. They don't do any work. I kindly request to change them. Specially girls please.
This banking app consistently fails to…
This banking app consistently fails to function whenever I attempt to open it.
Best Bank in Lake city
Best Bank in Lake city, Lahore Pakistan.
Staff Manager is outstanding.
Really impressed by services.
Supportive staff.
They resolved my issue in a very short time.
Very poor customer support experience…
Very poor customer support experience with Meezan Bank.
I reported a mistaken transfer of PKR 20,000 made through the mobile banking app due to a simple typing error in the account number. I immediately contacted the bank and provided all transaction details and proof.
Instead of initiating a proper recovery process or contacting the receiving bank, I received a generic response telling me to contact the beneficiary myself — which is not even possible, as banks do not share customer details.
This is highly disappointing. A bank should at least attempt to assist in fund recovery by coordinating with the receiving bank or reaching out to the beneficiary. Completely shifting the responsibility to the customer shows lack of support and accountability.
I expected much better service and responsiveness, especially in a situation involving financial loss due to a genuine mistake.
I hope Meezan Bank improves its complaint handling process and takes such cases more seriously in the future.
It is not open in my mobile phone the…
It is not open in my mobile phone the second app which opens show me this app for registration of my account but it is not open in my mobile in the second mobile it is open but can't verify biometric very poor review for this app
My experience with Meezan Bank has been…
My experience with Meezan Bank has been extremely disappointing. My mobile app access issue has been unresolved for over a year. I have contacted support multiple times, but nothing has been properly fixed. Being locked out of my own account for this long is unacceptable. The lack of practical solutions and follow-up shows very poor customer service. This has honestly been the worst banking experience I have ever had.
Worst for Overseas account holders
I am extremely disappointed with the service. My former relationship manager, Mr. Owais, repeatedly ignored my WhatsApp messages and emails and did not handle my requests on time.
After I raised this issue, my new account manager, Ms. Adela, also stopped responding. It has now become a pattern of non-responsiveness.
I have records of the communication and can provide proof if needed. I expected better customer care and accountability. If this is not resolved, I will close my account.
Relationship Manager at Meezan Bank
The assigned Relationship Manager is the most useless person in Meezan bank. He never responds and of no help. I wish I could give zero star to him.
This is the worst bank on planet earth…
This is the worst bank on planet earth I hate it I despise it I hope someone sues this bank and takes all their money
I was saved
I was saved, and my lost funds were recovered, all thanks to Zent ri Coup s.
Having issues with RAAST ID
Having issues with RAAST ID. Contacted bank, no response. Raised multiple complaints, robotic response without solution... Worst bank.
Branch staff are also very unprofessional
Poor
Having issues with app. Contacted bank, no response. Raised a complaint, no response... Poor bank.
My payment not received
My payment not received , I convert doller using Mezan app , not received payment now 35 days pass
This is a fraud bank
This is a fraud bank. Like the usual practice in Pakistan, this bank also uses Islam's name for carrying out fraudulent and sham financial activities. The mobile app is the worst when compared to all other banks. It glitches at the exact moment a transaction is supposed to happen and then you will be begging them through emails and phone calls to return your hard earned money. The cheque clearing process at their branches is yet another challenge. Irrelevant objections are raised and the cheque is not cleared while your account faces deduction. This is the worst ever bank I have come across and I would suggest people to refrain from this bank for their banking uses.
Fraudsters
There is no option for zero star so I could give to meezan bank because they deserve zero star rating.
Why I'm here just to inform they have started fraudulent activities with the account holders
My account was scammed around 8000 pkr because someone used my card for the online purchasings and shipments and I didn't receive any Otp or email so I could aware someone is using my card after more than 25 little little transactions very next day when I checked my account almost 8k was deducted.
I contacted meezan customer support after adding claim it's been more than 2 months no reversal or payment whenever I call they says sorry you have to wait even most of the support agents said there is no policy of reversal.
Main point is this bank has no cyber security and not even the acknowledgement and regrets on their own negligences
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