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Rated 5 out of 5 stars

Excellent selling experience. Fees reasonable and set out from the start. Adam is extremely professional, knowledgeable and very easy to work with-he really went the extra mile with our house sale as... See more

Company replied

Rated 5 out of 5 stars

James Agent are a new type of estate agents, head and shoulders above the tired and complacent old high street agent/solicitors that are the norm in Scotland. Donald was very professional, friendly,... See more

Rated 5 out of 5 stars

Would definitely recommend James Agent Estate Agency. From the initial thoughts about selling our property to the completion of the sale both Donald and Adam made the whole process as stress free a... See more

Rated 5 out of 5 stars

Just sold our flat in Galashiels with James Agent. Donald was a pleasure to deal with - professional, friendly and extremely efficient. Can’t fault the service provided. I was kept updated throughout... See more

Company details

  1. Real Estate Agency
  2. Real Estate Consultant

Written by the company

A cost effective and efficient Estate Agency service, dedicated to our clients 24/7.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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Rated 5 out of 5 stars

Engaging and very helpful

Adam was helpful from start to finish. Really friendly, helped us to feel at ease, took time and answered all questions. Took us all around every nook and cranny and the garden. He was engaging throughout and made the viewing a positive experience for us.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Eccleshall office

I have only dealt with the Eccleshall office and with the sales agent Chelsea. This is a 5* review and well deserved, at every contact and dealing with Chelsea, she has worked hard to make sure we were 100% satisfied, there was no “estate agent” selling tactics, she was straight, truthful and enthusiastic, as a new build property she has been proactive at all times and never reactive, this has been one of the best business dealings for a long long time. I would recommend that you speak to Chelsea and let James Du Pavey sell your property and if you are interested in buying a property then choose Chelsea. So a big thank you to Chelsea for all her hard work and dedication, it has been and continues to be a pleasure dealing with such a professional business woman.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Just sold our flat in Galashiels with James Agent …

Just sold our flat in Galashiels with James Agent. Donald was a pleasure to deal with - professional, friendly and extremely efficient. Can’t fault the service provided. I was kept updated throughout the process, and Donald was always there at the other end of the phone. Very happy and would have no hesitation in recommending their services.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and marketing

Great initial meeting with fixed costs clearly laid out. We were always kept updated throughout the marketing process, including feedback from viewers. They also recommended a local solicitor to deal with the legal conveyancing who was equally as good throughout. We would definitely use Adam and Donald at James Agent again.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars
Donald made the moving experience less stressful and always had time for to explain certain aspects in terms that I could understand. I have moved a number of times and I rate James Agent as one of the best.
Many thanks.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

House sale in Darnick

Recently sold our house in Darnick with James Agent, found both Adam and Donald very personable, knowledgeable and efficient. Would recommend their services, they made the whole process very easy and provided good guidance throughout the sale process.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Selling a property

I found James Agent estate agent (Melrose) were very professional in the way they handled the property sale as well as their management of all the relevant information towards advertising, viewings and finally meeting with potential buyers.
Overall a really enjoyable experience.
Would have no hesitation in using the company again and would recommend to friends and family.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I used James Agent to move house very recently. And I cannot recommend them highly enough.
Adam came out to the house to give a presale evaluation and was very helpful and approachable. I spoke with Donald multiple times on phone calls regarding offers and he was always lovely and informative.

Both Adam and Donald helped guide me when accepting offers, and made the whole process and smooth as humanly possible - as well as dealing excellently with my general anxieties around the process.

Thank you so much for your experience and knowledge. I cannot recommend you both enough.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Adam and Donald were great

Adam and Donald were great. Always at the other end of the phone to answer any questions. Gave great advice. Made buying and selling very easy and smooth. Property was sold very quickly. The little package received after picking up the keys was a lovely touch. Would highly recommend them.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

James Agent made selling easy

James Agent made selling easy. Always kept in contact and went out of there way to help when problems arised. Very happy. House sold quickly and advice was crucial.
Thanks

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Adam and Donald were always available to provide updates and answer any questions. The house sold very quickly and I think that had a lot to do with their friendly and professional approach. The marketing, via photos and video was excellent. Would definitely recommend.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Thank you 😊

We’ve had a great experience selling our home through James Agent. Stress free from start to finish and always someone at the end of the phone to answer our questions. Thanks!

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Donald and the team at James Agent made…

Donald and the team at James Agent made everything very easy when selling my property.

Professional, helpful and efficient throughout the whole process. I would not hesitate to recommend them or use them in the future.

30 September 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Donald and Adam did a fabulous job with the marketing of our house. In less than a week on the market, we had secured a very generous offer for our property. Excellent service - would highly recommend James Agent to anyone looking to sell their property.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH

Straightforward; efficient; of sound judgement and a pleasure to work with. James Agent take all the work and stress away from selling and deliver the results. This is a top notch company that I would highly recommend to anyone buying or selling in the Scottish Borders.

FIRST CLASS.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from James Agent estate agents, Scottish Borders

We used James Agent for selling a property and we couldn’t ask for a better experience. Adam James was quick to reply to all my queries, honest, up-front and reliable. There was no fuss, and everything was dealt with efficiently, courteously and respectfully. As I didn’t live at the property that was being sold, it was a great experience to have access to an App on my phone that told me who was booked in to see the house, when their appointment was, and if they had made an offer for the house. This avoided having many phone calls regarding the house sale, which for someone with a busy working life like me, was really helpful indeed. Very highly recommended!

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great communication, things were very straightforward, competitive pricing, and very competent and helpful agents. Would definitely recommend.

3 April 2023
Unprompted review

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