iTubeGo does exactly what it claims to do and is very effective. The GUI is easy to use and options are straightforward. It is updated frequently which shows me the developers care about their product... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been using this software for several years now, and it has consistently performed flawlessly. It’s simple to use and makes downloading from different sources quick and hassle-free. Recently, I ra... See more
Bought iTubeGo 5 years ago. Fantastic downloader, regular updates to fix reported bugs. The best thing is it's customer service, less tha 12 hours reply and very helpful. I'm based in the UK and aroun... See more
Company replied
This is my third interaction with the staff. Excellent communication from the company when issues came up while downloading. They were very quick to fix all issues. I wish I had the name of the pe... See more
Company replied
Company details
Information provided by various external sources
Powerful music and video downloader, download from YouTube, Dailymotion, Facebook, Spotify, Amazon, SounClound and 1000+ streaming websites without quality loss, convert to MP4, MP3, HD MP4 on Windows/Mac.
Contact info
Chesterton Lane, CB4 3AA, Cambridge, Hong Kong
- contact@itubego.com
- itubego.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Real scammers!
Real scammers!
I paid for a monthly subscription and the money was charged to my card. I haven't received the subscription. Tech support refuses to resolve the issue.
15 January 2026
Unprompted review
Reply from iTubeGo
Dear Evgeny Grishko:
We sincerely apologize for any inconvenience caused.
We have received a reply from the payment platform and have forwarded the email to your inbox. Please check it. The payment platform states that your order was not successfully paid and no payment was deducted. You can check your payment account to see if the failed payment has been refunded.
If you have any questions, please send an email to contact@itubego.com.
We will then investigate and resolve the issue for you.
Thank you very much for your understanding.
iTubego Customer Service Team
Best Downloader
iTubeGo is an outstanding video downloader that does exactly what it promises. It is fast, stable, and very easy to use, even for beginners. The interface is clean and straightforward, so you can start downloading videos immediately without any complicated setup.
One of its biggest strengths is speed. Downloads are quick and reliable, even for high-resolution videos. It supports multiple formats and resolutions, including HD and 4K, which makes it very flexible depending on your needs.
iTubeGo works smoothly with many popular video platforms and handles both video and audio downloads very well. The MP3 extraction feature is especially useful if you only want the audio. Batch downloading is another big plus, saving a lot of time.
Overall, iTubeGo is a powerful and dependable downloader with excellent performance and a user-friendly design. Highly recommended for anyone who wants a simple but professional tool for downloading videos and music.
11 June 2025
Unprompted review
Reply from iTubeGo
Dear Bela W.,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Product does what it advertises and…
Product does what it advertises and customer service is great. I bought a license for my very old computer and then unexpectedly upgraded. I asked support if I could transfer my license to my new computer and they reactivated my key within 24 hours. Would recommend.
13 January 2026
Unprompted review
Reply from iTubeGo
Dear CreepJeeper,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Fantastic.
Fantastic.
I purchased a lifetime membership in 2022,
Itube go honoured my purchase after my pc got damaged and i changed to another, even now that the price is much higher than i paid for it originaly.
Thank you Itubego
11 January 2026
Unprompted review
Reply from iTubeGo
Dear Jose Rocha,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Doesn't work with Spotify
hours and hours waiting and nothing downloads from Spotify
6 January 2026
Unprompted review
Reply from iTubeGo
Dear Crazy Monkey,
I apologize sincerely for the inconvenience caused.
We have fixed the spotify download issue, you can upgrade to the newest version then try to download again.
If you also failed to download, please kindly share your email to us: contact@itubego.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iTubego Support Team
Problem with my Registration ID
i had a Problem with my Registration ID.
The Problem was solved within 1 day.
Summary: Fast, competent and nice.
Excellent Support !!
best regards
Christoph
6 January 2026
Unprompted review
Reply from iTubeGo
Dear Kunde,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Excellent software
Excellent software and support always ready to help you, I have had this program for years and it is truly fantastic
6 January 2026
Unprompted review
Reply from iTubeGo
Dear Grady,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Gently and fastly resolved the issue.
Gently and fastly resolved the issue.
Thank you all.
Best regards.
Davide
4 January 2026
Unprompted review
Reply from iTubeGo
Dear Davide,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
I had a problem with my license, solved in 1 day
I had a problem with my license, then I contacted Itubego by mail.
A support specialist answered me and solved the problem in 1 day.
Thank you very much.
1 January 2026
Unprompted review
Reply from iTubeGo
Dear Gérald,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Reply from iTubeGo
Dear kico aveiro,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Best product
The product, the time response, the warranty; everything is perfect. The best product on the market
30 December 2025
Unprompted review
Reply from iTubeGo
Dear undefined,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Excellent and prompt service every time
This is my third interaction with the staff. Excellent communication from the company when issues came up while downloading. They were very quick to fix all issues. I wish I had the name of the person I communicated with via email. They were super nice. Top notch service... very uncommon with tech companies but very common with the staff at iTubeGo.
Thank you. 100% 5 stars.
30 December 2025
Unprompted review
Reply from iTubeGo
Dear JC Randall,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Great software
Been using itubego now for a few years and it’s been fantastic. I have had no problems at all,used it the other day and there was problems with it contacted customer support they emailed me back the next day with a fix so all working fine great customer support.
30 December 2025
Unprompted review
Reply from iTubeGo
Dear Kevin Messam,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Great Product and Fantastic Customer…
Great Product and Fantastic Customer Service. Other retailers of any product type would be advised to follow this same High Quality Customer Service. Excellent "Word Of Mouth" Customer Service experiences, is the best and cheapest form of advertising. Thanks again, Roddy
30 December 2025
Unprompted review
Reply from iTubeGo
Dear Roddy,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
Excellent product and customer service
Excellent product and customer service
30 December 2025
Unprompted review
Reply from iTubeGo
Dear Barry Carroll,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
iTubeGo is a great program to download…
iTubeGo is a great program to download all kinds of videos. I've used it for years. Whenever I run across issues, I just email a log record and pretty quickly there will be a program update available. Great customer service just an email away. Highly recommend!
26 December 2025
Unprompted review
Reply from iTubeGo
Dear rNd Lioumanis,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Best support for customers
Best support for customers. Had trouble with upgrading and they have reset app/account for another sign in with my existing lifetime subscription. Thanks again!
26 December 2025
Unprompted review
Reply from iTubeGo
Dear skywalker sky,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Fantastic software.
Fantastic software.
Great customer service.
Can't recommend enough.
23 December 2025
Unprompted review
Reply from iTubeGo
Dear trevor harris,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
All problems solved in 24-48h
All problems solved in 24-48h, they are amazing, and the products works perfectly!
22 December 2025
Unprompted review
Reply from iTubeGo
Dear DanielEnjoys,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Great customer service
Great customer service, frequent update that make the software more and more useful. Can't say enough positive things about this service.
21 December 2025
Unprompted review
Reply from iTubeGo
Dear Bill Gravengood,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
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