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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting its speed and helpfulness in resolving issues. Many people appreciate the prompt responses and efficient solutions provided by the support team, often noting how quickly their problems were addressed and fixed. The service itself is frequently described as great, reliable, and effective, with consumers finding the software to be a valuable tool for their needs. However, some customers also noted issues with the product, particularly concerning licensing terms and app functionality. A few people mentioned that certain features were altered or required additional purchases. There were also occasional reports of the software experiencing technical difficulties after updates or reinstallation, leading to frustration for some users.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the support team for being... See more

Product

People report ambiguous experiences with the product. Many customers praise its effectiveness, noting it... See more

Response time

Customers generally report positive experiences with response times. Many reviewers praise the prompt and... See more

Application

Reviewers mention ambiguous feedback about the app. Many users praise the app as superb and great for... See more

Service

Users describe positive interactions with service. Many reviewers highly recommend the service, praising the... See more

Based on these reviews

Rated 5 out of 5 stars

I've tried a lot of the download clients and some of them work initially but then later with the updates they begin to fail miserably. I've had the YT Saver now for about a year and it never disappoin... See more

Company replied

Rated 5 out of 5 stars

Ty Saver is a really great app for downloading videos and music from your favorite website. affordable and simple to use. Just copy the URL and paste.Done.Nice interface.Best support service that I ha... See more

Rated 5 out of 5 stars

Customer Service was Very Fast to help me when I lost my Registration code. It's honestly surprising. It took a couple tries but I was up and Running again within 20 minutes. Though I don't know who t... See more

Company replied

Rated 5 out of 5 stars

Great Software - great support! I had to reinstall my PC and the reregistration did not work - I sent a mail to the support and a few hours later I got response, that the registration process should... See more

Company replied


Company details

  1. Software Company

Written by the company

YT Saver is a growing technology company that focuses on audio and video solutions, including audio and video downloading, conversion, recording, editing and more. We provide products and services to meet the needs of millions of our customer around the world in the form of programs compatible with Android, Windows and Mac systems as well as several online tools. We are committed to making digital life easier for our users.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this program for my downloads

I love this program for my downloads, and the few times there has been a problem their support are great.

7 April 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Jan Birgersson,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 1 out of 5 stars

TOTAL SCAM! DO NOT PURCHASE IT!

I BOUGHT THE ULTIMATE PLAN FOR MAC - UP TO 5X MACS FOR $50 2 YEARS AGO. IT BECAME IMPOSSIBLE TO DOWNLOAD VIDS. THEY ASK YOU TO EMAIL THEM, BUT THEY WON'T ACTUALLY HELP EXCEPT REPLY YOU TO WAIT. IT'S BEEN OVER A YEAR AND IT'S ONLY GOTTEN WORSE. THEY CHANGED MY ULTIMATE PLAN TO STANDARD WITH THE UPDATE. (NOT TO MENTION IT WOULDN'T DOWNLOAD PROPERLY BEFORE THE UPDATE). RIGHT NOW, IT ONLY ASKS ME TO PURCHASE THE NEW "PREMIUM" PLAN TO GET THE SAME PERKS I ALREADY PAID FOR! THIS IS NOT A US COMPANY - SCAMMING AMERICANS FROM OVERSEAS. WOE TO Y'ALL!

28 February 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear ian,
I apologize sincerely for the inconvenience caused.
We have sent the new letter to your email today, please kindly check.
Many thanks for your understanding.
YT Saver Support Team

Rated 1 out of 5 stars

They changed their format

They changed their format where you have to sign in to Spotify to download. Spotify will now know exactly what you're doing and ban you from their service.

23 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear dar az,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net. Then we will check and help you solve this problem.
Many thanks for your understanding.
YTSaver Support Team

Rated 5 out of 5 stars

Easy to use and fast

YT Saver is incredibly easy to use and works seamlessly with Apple Music. It’s been perfect for getting music onto my headphones for swimming. The interface is super simple, and the speed to download and convert is excellent. Highly recommend!

25 March 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Mr Thom Rudkin,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

Great I love

Great I love

17 March 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Luis Fernando,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

YT Saver has been reliable for many…

YT Saver has been reliable for many years so I couldn’t figure out why it just stopped working all of the sudden. Probably because of some Windows updates or something. No worries though they fixed it very quickly for me, even over the weekend. Very good customer service. Thanks

12 March 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Mike,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

YTSaver

wanderful service. Fast and efficient

9 March 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Fabio Giuggioli Busacca,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

It works absolutely flawlessly

I've tried a lot of the download clients and some of them work initially but then later with the updates they begin to fail miserably. I've had the YT Saver now for about a year and it never disappoints. Last Saturday I had a computer disaster with my Windows 11 machine where the Microsoft one drive screwed everything up. It disables everything and well, I won't go into the horror story here but it was really bad. I couldn't get the YT Saver to re-accept the registration number and sent off an email. The very next day I got an answer and everything was just fine. THAT'S GREAT SERVICE. In the final analysis, no matter what you're selling, you're selling service. The software, the service, is really great and I would highly recommend it to anyone looking for this type of client software.

7 March 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Bob Rodenberg,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

Easy to use software and excellent…

Easy to use software and excellent customer service.

27 February 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Peter Goldwyn,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

Very Good

Very Good. The app and conctact

6 February 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Dj Evo,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

I have had cause to contact the Company…

I have had cause to contact the Company for help with the registration as i messedup a couple of times. They have always been very helpful and very prompt with their replies to my e mails

27 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Mr john klement,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

Spotify Download Issue After Update — Now Resolved

I originally left a 1-star review because after a software update, my previously purchased lifetime license no longer allowed Spotify downloads, which was a key feature when I bought the product. Support initially did not address the issue, and it felt like paid functionality had been removed.

However, after further contact, the company provided me with a lifetime Pro account upgrade and confirmed in writing that this is not a trial, has no limits, and restores Spotify download functionality. The feature is now working again.

The situation was frustrating at first, but the issue has since been resolved. I’m updating my review to reflect the final outcome.

Good on them and thank you for honouring the Lifetime License previously purchased.

Best Regards

24 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear thelaststep thelaststep,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net. Then we will check and help you solve this problem without need you to pay any extra fee.
Many thanks for your understanding.
YT Saver Support Team

Rated 1 out of 5 stars

changing tiers to get more money

Bought a lifetime plan after a trial because it was easy to use and great quality, however they are now adding in new "pro" plans and making me pay another subscription to access what I used to be able to access. Would no longer recommend as I can not trust they won't add new tiers to keep getting new subscriptions from long time users

24 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear  Tom,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net. Then we will check and help you solve this problem without need you to pay any extra fee.
Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

A very good product that supports a large number of sources and formats

I have been using this app for awhile. It works very well. If there are any issues, updates usually come out quickly to address them. The customer service responds promptly. They do want to make sure you are happy with their product. The lifetime Pro version was the best deal for me since it unlocks all the features and is unlimited.

12 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear D Bond,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.

Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
YT Saver Support Team

Rated 5 out of 5 stars

It Works

The programs great! It works, does what it says it does. Great support too!

19 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Jeremy Scott Mortifix,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

Support was amazing

Support was amazing. They were prompt and resolved my issue quickly. Highly recommend the service.

16 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Shop Shop,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Ty Saver is a really great app for…

Ty Saver is a really great app for downloading videos and music from your favorite website. affordable and simple to use. Just copy the URL and paste.Done.Nice interface.Best support service that I have ever experienced.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick response from support department

Quick response from the support department to solve all my problems.

11 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net. Then we will check and help you solve this problem.
Many thanks for your understanding.
YT Saver Support Team

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