IOLLA - Manchester Reviews 158

Great selection of frames for various fits and styles, very good quality frames and lenses which are seriously competitively priced. You're getting quality products at an affordable price that you can build a collection! But more importantly, the team were amazing for me. At first they were friendly and most importantly patient whilst I deliberated myself. They weren't pushy nor were they completely indifferent. They engaged with me every now and then so I knew I could call on their advice at any time. When the time came that I did need help with my shortlist, the lady who served me predominantly (apologies for not remembering your name!) was very understanding, she helped me understand which frames fitted me best and complemented my appearance best. At no point did I feel I was being pushed into a sale, nor just being given insincere compliments. She did not hesitate to offer an opinion on when a frame was not right for me, which I really appreciated! I purchased The Bruce in Medium Havana and the Boyd in Taupe. I'm very happy with The Bruce, but I wasn't in love with the Taupe colour of the Boyd, and after a couple of weeks trying them out in different lights, I decided to ask if I could possibly swap the Taupe frame to the Khaki green Boyd frames. They were very accommodating for me as it was within their Happiness Guaranteed policy, and even let me go try the green frames on outside with a mirror! I'm looking forward to my green frames arriving soon, and I'm considering returning in the near future to pick some prescription sunglasses too! Thank you so much!

Wonderful experience at IOLLA Manchester. Great choice of frames at superb prices. Friendly staff who gave advice on what frames suited me.
Order arrived very quickly and the glasses are just perfect / I’ve recommended IOLLA to all my f&f

Great service, affordable prices

great service , very friendly staff

The selection of glasses and the staff were excellent. I was given loads of personalised help to choose a really lovey pair of glasses. And the glasses are excellent value for money too. It went beyond my expectations. I have already recommended to friends.

Great service and product thank you the team in Manchester and the recommendation from Finlay Gaspar.

Great customer service
So helpful and attentive.
Love my new sunglasses.

Love my glasses! Had lots of lovely comments.
There are many designs to choose from and are very much on trend. The price you pay for lenses and frames is definitely a fraction of what you pay anywhere else.
The service is excellent!! I have passed this onto my family and friends to visit iOLLA and the won’t be disappointed.
Thank you so much!

Great choice of frames and lense options. This was 2nd pair of glasses from Iolla, with prescription lenses and I'll definitely be going back! Excellent pricing

The retail store was bright and well layer out. Staff very polite courteous and helpful. The range of glasses were excellent and good value for money. The fitting and ordering were quick and simple. Kept informed by e mail . Finally the clip on sunglasses were an extra bonus and good value, two glasses in one. Well done.

Having spotted some frames that I fell in love with, I decided to give Iolla a trial - I’m now the owner of three pairs of their fabulous glasses and will be adding more in due course.

My third pair of glasses from Iolla! Always a welcoming and relaxed atmosphere in store, and ordering is smooth + quick. Will be back for a fourth and some sunglasses at some point

Super friendly service, helpful and pleasant experience all round purchasing sunglasses!

The staff strike a good balance between being helpful and friendly and giving you space to just have a browse. The glasses are great and for my prescription quite cheap.

Great value friendly service

The team in the store were always super welcoming! When I experienced an issue with the fitting of my new glasses Jazmine very kindly investigated this and the team re-ordered my frames free of charge. They even followed up with me at a later date to check this issue was resolved which it has been. Thank you!

So reasonably priced, helpful staff and a much wider variety of styles than other similar brands.

Super friendly staff and helpful service and post-care. Price is also excellent.