Invoice2go 

Please do Not use this app I paid $79 and I can’t write an estimate there are lots of other good apps . I’m looking for a refund and of course ignored now .

Canceled 2yrs in a row still being charged

I tried to open the app to do a couple of invoices and there is some new thing they are offering I am not interested in. Subsequently I cannot do the invoices. I tried the chat line and whatever I ask it cannot answer so it says start another chat. A complete and total utter waste of time. It is a good app generally but this is frustrating.

A great invoce app at all!

They limit how much you can get a month. And when you try to up it they interrogate you like it’s not your money. They seriously asked me why do you need it! How about because it’s my payments for a job so that makes it mine. Literally had to justify why I wanted it! Then when I requested having a higher transfer limit every month was told it would take 1-3 business days. Once three business days rolled around still have not heard anything! Every time I send an email I am told “your ticket has been updated, thanks for your patience”! Can not find a number to actually talk to someone! So if you are a business getting paid more than $20k a month would not suggest letting customers pay through the invoice. Get a check!

Paid two invoices by bank transfer, one on 15th August and the other on 19th August but on 21st August this system sent me two 'overdue invoice' emails. I contacted trader who has not replied to me. Why don't you know the invoices have already been paid?

Easy to use, fast way to write invoice, very convenient

Their Xero integration does not work. It hasn't worked for over 3 years. They keep saying it's being worked on, and if that's true their engineering team must be inept or the mangement team suck

Utterly woeful customer service.Reported issues October '23 still getting fobbed off as of today 16/5/24

Invoicing is made so easy using Inv2go. It's user friendly. Been using Inv2go for 10 years.

Where easy invoice app.
Makes my day so easy with my company.
Thanks Best regard’s Jesper From Denmark

We are very happy with invoice2go.
Thank you and good day.
Shawn Klein

The app is great, but the customer experience is the worst!

Loyal customer here, and I am sad I have to write this negative review here, but it's the only way to get some attention.

It's 2024 and I still have to request via email to send me an invoice for the subscription I make every year. The same thing has happened every year for many years, and this process hasn't been automated!

I requested two weeks ago that you email an invoice to my account department, and they haven't responded! I have to send it ASAP because we are approaching the end date of the submissions, and I will get a penalty!

If this issue won't be solved soon, I'll look for an alternative app.

Consumer here with negative experience that cost me $150.00 in extra fees just for processing. My landscaper asked me to submit payment through invoice2go this morning and after it was processed the charge was more than what I agreed upon with my contractor. Looking into further on my receipt from them I noticed that invoice2go charged me an additional $150.00 on top of the invoice from my vendor, with no notification prior to processing the payment. I notified my contractor who said he spent an hour on the phone with invoice2go and they reported once processed there's nothing they can do. I also tried to contact them but guess what, can't find a consumer support link or way for a consumer to dispute the fees. This might be a simple app for your small-time vendors to use for their business, but as for being the consumer, this is a complete rip off for me.

ive had over $500,000 in transactions with this company over the past 5 years. Recently we were hit by a couple of scammers for $347.00 who disputed the transactions after we delivered balloons to them. Not a huge amount, however, invoice 2 has kept $4,700 worth of transactions that weren't disputed. they refuse to give us our money. they don't answer emails. they do not answer chat or reply to emails about these issues.
we are a legitimate business and they have kept all of the transactions from other paying customers that we processed for orders we delivered, over $4,700. we want our $4,700!!! There's no reason for them to keep all of our money!
what this would mean for you is, that if someone disputes the smallest amount of money, and you made $4,000 that day in sales, they will keep your thousands of dollars and not give it to you, then you won't be able to reach them in any fashion. they don't answer emails, they don't resolve any issues in chat, and they don't have a phone number to call. I requested a call through chat, weeks ago and I haven't received a call yet. their website advertises that they have a dedicated phone but they don't. It's a false advertisement.

I also sent an email to their attorney email, no response yet. that was weeks ago. if your money in sales is a priority to you for your livelihood then you may want to reconsider this company. how they handled us after years of doing business with them is unacceptable!!! we are not the only business being hit by scammers, however, this has been a nightmare. We planned to pay our bills with this money. $5,000 is a lot for a small business.

It's honestly the poor customer service that's made this worse. The chat reps lied.
I'm literally about to get an attorney to get our money back. We are the victims here. We've since stopped using them and are now with Square. who is working out perfectly so far.... this is so frustrating

In my case I do construction work and I love a lot with the option that offers card payment customers have no excuses to say not l highly recommend

Is very easy to use.

When I started my Tech Biz, Computer Captain, I did not believe it would amount to much more than a hobby during retirement. However, it didn't take long before I was producing lots of invoices. I tried two other Invoice Companies, but a fellow Techie suggested Invoice2go. It didn't take long before I was amazingly comfortable using IV2G as it completely fit my needs. Then came the China Virus and my Biz quickly slowed to a trickle - I was no longer able to visit Clients in their homes. I am 74, a retired pilot, and decided not to renew this year, as the need no longer exists. I will say, IV2G Support was always available and quick to answer all of my concerns, and or issues. Thanks to the Team for their dedication and support.

It makes it so easy to send CV invoices