Invoice2go 

Great app
Used it for years .

I have been using Invoice2Go for my small business invoices for over 10 years and it has been a wonderful seamless experience for myself and my clients. It is great to be able to quickly send and track emails over the years without any issues.

Great App and easily accessible

*****WARNING***** DO NOT USE INVOICE TO GO THEY ARE THIEVES THEY WILL NOT GIVE YOU YOUR MONEY WHEN A CUSTOMER PAYS YOU!!


**************WARNING******WARNING*******

Do NOT USE this as an invoicing system for your business. There is absolutely not customer care or support if anything goes wrong. They use robots / AI and it doesn’t solve any issues . They take your money and the app will stop working so you can’t use it. Have been without an income due to this for 2 weeks and still receiving an automated response from the company. You’re much better of using a Xero!!!!

I like the way it works, good features, the only problem, and for me it is serious problem: they do not have customer care, e.g it is impossible to change the phone no for verification code.

Extremely Disappointed After 10 Years – Proceed With Caution

We’ve been with this company for 10 years, but our recent experience has been nothing short of a nightmare. It began with an email requesting documentation regarding a credit card transaction that appeared suspicious. Out of caution, I asked for a phone call rather than submitting documents through email. A representative named Sam (no last names are provided) called and assured me the issue was minor—a failed transaction attempt by a customer—and that no further documents were needed.

Shortly after that call, our account was abruptly shut down without any notice. Our merchant services were disabled, halting all incoming payments and leaving us unable to invoice clients or access any data. This directly impacted our cash flow and project timelines, causing over $100,000 in lost business and preventing employee payments.

Over the course of two weeks, I received only generic responses from an AI chatbot—no real support, no direct contact. When I finally received a call from someone named Brandy, she vaguely stated that documents were still needed but could not tell me which ones, nor could she confirm if or when our account would be reviewed. The call was unprofessional, conducted from what sounded like a home environment with a TV in the background, and she provided no extension or direct line for follow-up.

To make matters worse, there are currently 38 similar complaints filed with the Better Business Bureau. I strongly urge any business considering this service to be cautious. What happened to us was more than an inconvenience—it was a complete breakdown in customer support, transparency, and operational reliability.

I’m very happy using this app and it’s helping me a lot proving my business

They hold your money hostage. Policy states 1-2 business day deposit times. They keep saying another 1-2 days without any legitimate reason. Currently at 5 days with another response of 1-2 more business days.

Very satisfied with Invoice 2 Go! It’s made my billing and invoicing a breeze!

It's a Good app and easy to use !

I am an independent consultant. I find Invoice to go very asy to use and simple for my purposes. No glitches and no complications. Keeps me organized.

Great app, I always recommend this app

Absolutely awful company we have been locked out of our account for nearly a month now which is now putting our company at risk of closure and our staff going without pay . Invoices to go will not respond to their chat function or any other method of trying to contact them . Absolutely disgraceful customer service. If you value your business so not use this app !

Kind of way happy, but service Is going down and prices up 👇 First not longer supporting my language, And a useless joke of a chatbot. How many out there like chatbots?? The chatbot would be main reason why I should stop using your service, I guess is about that someone need to make more money, that you have that, kind of try to give me as a customer a feeling, of a quick help and service. To make it clear don't ask me to use the chatbot! Venlig hilsen Brian lidsmoes

It’s very easy to fill out and easy to find what you’re looking for and keep track of everything you do very well recommended to anyone that wants a very proper invoice

I had sent them lots of emails requesting to cancel my subscription and do not take any money,but they ignore all my emails and keep on taking money!
when you go to your account to try to unsubscribe,all the links work,except the one that takes to to account set up,each time you click,it appears one second and disappears so you will not get a chance to unsubscribe.So I emailed them many times but looks like they are just ignoring prposly to steal your money!

Been a uk customer for about 3 years ,went on to try and log in a few days ago and the verification code that you need to access your account is not being sent,contacted the company over 3 days ,total of about 10 hours wasted and getting nowhere ,keep getting the same advice and none of it works ,just don't understand how this company cannot send text messages to phone that less than a month ago was working fine ,having paid over £100 a couple of months ago I am extremely disappointed and will now have to get another invoice app so I can continue my business ,avoid at all costs !

Extremely difficult to cancel subscription. Each time I try, the page I need is conveniently disabled. Their AI chatbot is no better. When it knows what you need, it too fails to send the code needed to continue. Auto renews so you’ll have to go to your bank to cancel.

I'm a new customer to invoices2go. All of my customers have been paying for their invoices through the system and then invoices to go has been crediting back the amount to the customer instead of sending it to me and stating that the amount was declined. How can the amount be declined if your crediting the money back? So my customer will pay again and then the same ordeal happens to where I never get the money and it goes back to them. I've lost customers over this and I've lost money over this and I plan on not using invoices to go ever again. Their customer service is horrible by the way they say oh there are money declined but how does it make any sense if their money declined if it goes back to them?