I recently had my face to face consultation in Leeds, where I was met by lovely, welcoming and knowledgeable staff from first arriving at the clinic, to leaving. The lady on reception was really p... See more
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At invisiblebraces4u, we guarantee the best, most affordable Invisalign prices in the UK.
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Awful communication
I chose to go to the Battersea Branch - Towards the end of my treatment, I had no prompt to book my review appointment, until I called myself. I then had my review and decided I needed refinements. Once my refinements arrived, I was told I was only able to collect them on a Sunday, which is incredibly inflexible for someone that doesn’t live locally. I then enquired if they could be posted, to which I was told there was an around an £18.50 charge and it would take 7-12 working days. This was too long so I decided to pick them up myself.
When I went to pick them up, I was told that they had already been posted. I had no communication of this, no tracking info, no address confirmation - I didn’t even pay the fee so I’m not sure why they were posted?
Terrible experience and really disappointed. This is a really personalised experience and I’ve been on my last aligners from the first round for 1 month now, when I usually change weekly. I have no idea when my aligners will arrive.

Reply from invisiblebraces4u
Review
So far just had the zoom consultation with Joshua Gower. Very professional and friendly, gave me all the information I needed and pricing, very upfront about all possible treatment costs and happy to answer questions about this. Booked a face to face consult quick and easy, and had confirmation texts and all info about where the clinic is and how to get there. Great customer service! ☺️
Seamless approach— Thanks Joshua Gower
I can’t thank Joshua Gower enough. This was my very first time going through the Invisalign process, and he made everything feel so seamless and reassuring. He was wonderfully detailed and very informative, explaining everything in such a kind, clear way that put me completely at ease. I felt so supported and confident every step of the way. Thank you so much, Joshua!
10/10 service
Really easy and quick consultation with Josh though still very thorough and knowledgeable, highly recommend
Harley has been great today
Harley has been great today. Quick, straight-forward and polite!
Straightforward, informative & compassionate!
Everything is so professional, clear and kind. I feel like I’m in safe hands; Harley Woolf answered all my questions and I look forward to coming into the clinic and proceeding with treatment. Unlike other consultations I’ve had, this one was easy to book, non-judgemental and left me feeling excited and supported. Thank you again!
Beware of this team
I would strongly advise caution before committing to this provider, based on my own consultation.
THe marketing is all done on social media under one dentist's name, wo when I asked on the phone cannot ever be met in any dental clinic. So if she really exists was never shown.
The assesment process was a roughly 10-minute video presentation followed by a roughly 10-minute consultation with a very Jr. clinician who did not provide any name. Immediately afterwards — while I was still in the dental chair, sales staff began pushing for payment of the full treatment cost. Promissed was a price (match) discount which was later again retracted.
My main concern is that everything was verbal, no person provided a full name or any qualification. A number of "included services" were promised in conversation, but every request I made to have these confirmed in writing or by email was vehemently rejected.
The company would not engage with me over email at all. For a treatment at this price point, a refusal to put commitments in writing is very unusual and looked like a scam to me.
Many questions about the treatment itself went unanswered in favour of continued pressure to pay.
I am not the only one noticing this. The provider's unshameful practices are well documented on other feedback platforms and Reddit.
I did not proceed, so I cannot comment on the aligners or the clinical outcome as I feared that this provider would not exist to see the end of my treatment and I was never sure what the actual service was they really were going to provide. The sales process alone was enough for me to walk away, and I would encourage anyone considering this provider to research independently and insist on written terms before paying anything.
I had a really positive experience with…
⭐⭐⭐⭐⭐
Had a great experience with InvisibleBraces4U. The booking process was quick and easy, and Troy was friendly, professional, and explained everything clearly during my consultation. I never felt pressured, and I’m really looking forward to starting my Invisalign journey. Highly recommend! 🦷✨
I had my virtual consultation with Josh…
I had my virtual consultation with Josh who guided me through the entire process from start to finish and what each step of the treatment would entail, he was very helpful and answered all of my questions.
Expert knowledge
I went for my consultation, and the team was so professional. They talked me through the entire process and made me feel completely at ease. The clinic is very handy in the centre of Leeds, and the pricing is amazing. I can’t wait to start my Invisalign journey!
Friendly & Knowledgable staff!
Josh was great at explaining the process and was super knowledgeable! Super friendly and helpful and made me feel confident about what’s next for getting Invisalign
The team were super friendly
The team were super friendly. The receptionist was very welcoming, the treatment coordinator was very clear in explaining everything and the dentist was very nice when talking about the process and aftercare. Really great experience.
Super nice
Super nice, insightful, and thorough consultation. Thanks to Harley.
Had a consultation today and it went…
Had a consultation today and it went very well. The representative was very informative and helped my answer questions. Very excited to go forward with my Invisalign journey and hoping for the best.
Lovely experience
Harley woolfe was very attentive and knowledgeable about the services. Also very friendly and happy to answer any questions I had.
Great consultation with Harley Woolfe.
Great service
Fast, friendly, and professional service. Everything was explained really well, great team.
Jamie was an absolute star helping me…
Jamie was an absolute star helping me through the coordination and first steps through the process! I’m excited about my new smile journey 😁
Super informative and quick…
Super informative and quick consultation, Harley was able to provide me all the details I needed. Highly recommend.
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