invisiblebraces4u Reviews 

827
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 753 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being polite, friendly, and professional, making them feel comfortable and well-informed. The customer service is consistently highlighted as excellent, with many appreciating the prompt communication and detailed explanations. The booking process and overall user experience are described as smooth, easy, and efficient, often without pressure to commit. However, some customers also noted significant issues with communication and organization, particularly after the initial consultation. Reviewers mentioned having to chase for appointments, experiencing unresponsiveness, and a perceived deterioration of service and aftercare during or after treatment.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as lovely, welcoming, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the initial consultations as... See more

User experience

Users describe positive interactions with the user experience, often highlighting the straightforward and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the prompt, helpful, and... See more

Booking process

Consumers find the booking process to be positive, with many describing it as incredibly easy, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had my face to face consultation in Leeds, where I was met by lovely, welcoming and knowledgeable staff from first arriving at the clinic, to leaving. The lady on reception was really p... See more

Rated 5 out of 5 stars

The consultation was great because it cut to the key points and questions - perfect for fitting in on a working day. Was great for Harley taking the time and making sure the pricing plan and inclusion... See more

Rated 5 out of 5 stars

I had a great experience with Charleigh Duncan, the Treatment Co-ordinator I spoke with today during my Zoom consultation with Invisible Braces 4 U. Although my treatment has not started yet, I alread... See more

Rated 5 out of 5 stars

Went into my consultation at IB4U Bow feeling anxious and skeptical but walked out of there absolutely gleaming with excitement!! The service was so smooth and professional. Every member of staff w... See more


Company details

  1. Cosmetic Dentist

Written by the company

At invisiblebraces4u, we guarantee the best, most affordable Invisalign prices in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

827 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(827)

778 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straightforward, informative & compassionate!

Everything is so professional, clear and kind. I feel like I’m in safe hands; Harley Woolf answered all my questions and I look forward to coming into the clinic and proceeding with treatment. Unlike other consultations I’ve had, this one was easy to book, non-judgemental and left me feeling excited and supported. Thank you again!

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Beware of this team

I would strongly advise caution before committing to this provider, based on my own consultation.

THe marketing is all done on social media under one dentist's name, wo when I asked on the phone cannot ever be met in any dental clinic. So if she really exists was never shown.

The assesment process was a roughly 10-minute video presentation followed by a roughly 10-minute consultation with a very Jr. clinician who did not provide any name. Immediately afterwards — while I was still in the dental chair, sales staff began pushing for payment of the full treatment cost. Promissed was a price (match) discount which was later again retracted.

My main concern is that everything was verbal, no person provided a full name or any qualification. A number of "included services" were promised in conversation, but every request I made to have these confirmed in writing or by email was vehemently rejected.

The company would not engage with me over email at all. For a treatment at this price point, a refusal to put commitments in writing is very unusual and looked like a scam to me.

Many questions about the treatment itself went unanswered in favour of continued pressure to pay.

I am not the only one noticing this. The provider's unshameful practices are well documented on other feedback platforms and Reddit.

I did not proceed, so I cannot comment on the aligners or the clinical outcome as I feared that this provider would not exist to see the end of my treatment and I was never sure what the actual service was they really were going to provide. The sales process alone was enough for me to walk away, and I would encourage anyone considering this provider to research independently and insist on written terms before paying anything.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…



⭐⭐⭐⭐⭐
Had a great experience with InvisibleBraces4U. The booking process was quick and easy, and Troy was friendly, professional, and explained everything clearly during my consultation. I never felt pressured, and I’m really looking forward to starting my Invisalign journey. Highly recommend! 🦷✨

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Expert knowledge

I went for my consultation, and the team was so professional. They talked me through the entire process and made me feel completely at ease. The clinic is very handy in the centre of Leeds, and the pricing is amazing. I can’t wait to start my Invisalign journey!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

The team were super friendly

The team were super friendly. The receptionist was very welcoming, the treatment coordinator was very clear in explaining everything and the dentist was very nice when talking about the process and aftercare. Really great experience.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Harley woolfe was very attentive and knowledgeable about the services. Also very friendly and happy to answer any questions I had.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Concise and detail consultation with Harley

The consultation was great because it cut to the key points and questions - perfect for fitting in on a working day. Was great for Harley taking the time and making sure the pricing plan and inclusions were covered thoroughly

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Looking forward to my new smile.

I had a look on their website yesterday and their advertising looks promising, so I booked an online appointment today to know more about the product. One of their staff troy was able to talk me through the steps and he was nice and accommodating. Then once im happy, he booked me another appointment for physical assessment next week in one of their dental clinics in London. Very quick process and I just have to pay £25 for the dental scans and assessment. I hope everything goes well and make me smile more often and confident. Fingers crossed!

12 July 2026
Unprompted review

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