Salmon Assessors Reviews 

391
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptionally helpful, honest, and completely free advice during deeply stressful property and insurance situations. Consumers note that the team is extremely knowledgeable, approachable, and professional, making complex claims much easier to navigate while successfully alleviating a great deal of personal worry. However, some people mentioned that their particular insurance issues were not viable for the business to officially manage due to the smaller claim size, though they still received extremely valuable guidance and open communication over the phone directly from the owner.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the team for providing expert advice,... See more

Claim

People report positive experiences with claim, noting that reviewers find the team extremely supportive,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional professionalism,... See more

Service

Clients share positive opinions on service, highlighting that reviewers experienced incredible support and... See more

Customer communications

Consumers find customer communications to be direct and helpful when reaching out for initial advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Salmon assessors regarding a complex claim that had been dragging on for 8 years and we desperately felt we probably needed the help of a loss assessor at this point. We were just EXTREME... See more

Company replied

Rated 5 out of 5 stars

After initially being a bit sceptical, on recommendation from a friend I called Salmon Assessors for an insurance issue I was having trouble in resolving. I spoke to Jeff, who couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made. Never did I expect, in this day and age that people would’ve... See more

Company replied

Rated 5 out of 5 stars

We contacted Salmon Assessors as we wanted to get some initial advice on a potential claim and how to deal with the situation. We got great advice from Jeff who spent a lot of time with us on the phon... See more

Company replied


Company details

  1. Loss Adjuster
  2. also in
  3. Insurance Attorney

Written by the company

Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(391)

97 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So refreshing in this day and age...

I simply have to leave a review which would be 5 stars plus if I could!
I called Jeff this morning and by the end of the day he and his team had given me such helpful advice and even drafted a letter despite my claim falling below their minimum.
Its so refreshing to experience such an altruistic business model.
If they apply themselves this well to unpaid advice I can only imagine how far they would go on behalf of a client with a more significant claim.
Jeff the owner is quite a character too which made the experience all the more enjoyable and memorable.
Use with confidence.

30 April 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

It's us who have to thank you for phoning us, and it was our pleasure helping. Thank you for your kind words.

Rated 5 out of 5 stars

So delighted with Jeff and Jeremy

So delighted with Jeff and Jeremy. We had a major subsidence claim of which our loss adjusters were treating us abysmally. They offered us a sum we thought very derisory. It has to be said that it took over three years but Jeremy and his team ended up getting us nearly five times what the loss adjusters initially offered.” So delighted with our end result. Thank you Salmon Assessors.

21 October 2025
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Both your insurers and the loss adjusters were indeed a nightmare; however, we got there in the end with a fantastic settlement (no pun intended).

Rated 5 out of 5 stars

Extremely lucky to have stumbled over…

Extremely lucky to have stumbled over Jeff when searching for an assessor, extremely helpful and straight to the point . Great experience.

24 April 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Thank you for taking time for your kind words.

Rated 5 out of 5 stars

Salmon Assessors


I spoke to Jeff Salmon for my claim, the guidance & help I received from him was great.
Jeff & team thanks for your time.
I would highly recommend Salmon Assessors.
Thank you Jeff.

27 April 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Thank you for your kind words, Gita.

Rated 5 out of 5 stars

Jeff and his team have supported me…

Jeff and his team have supported me superbly in dealing with a local authority failing its contractual obligations with regards property maintenance. My flat has water ingress; the LA denied culpability and engaged a loss adjuster who also denied the LA’s claim. With great skill I was supported to challenge and engineer a legally strong position. The work is ongoing but I am confident a just outcome will emerge from this friendly and expert engagement with Jeff and the team at Salmon Assessors - 5***** service

18 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

That's what we're here for. Sara, and thank you for taking the time to convey your kind words.

Rated 5 out of 5 stars

Knowledgeable, friendly and professional advice......

I telephoned Salmon Assessors for quite a complicated insurance problem I had at home. I spoke to Jeff who could not have been more helpful. He clearly knows the business inside out and provided me with sound, sensible and invaluable advice. Highly recommended.

25 April 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Thanks for this, Roger. Although I must make it more than clear that any of my wonderful team would have been as equally helpful. Thank you for having chosen us.

Rated 5 out of 5 stars

Jeremy is very experienced and really…

Jeremy is very experienced and really knows the claims process inside out. He gave clear, practical advice, handled communication with the insurance company very effectively, and dealt with them to make sure our claim was handled properly and settled fairly. Due to delays from the insurer, the process had been ongoing for quite some time, and we’re extremely grateful for his help throughout what could have been a very stressful experience. His professionalism and calm approach made a real difference, and we’re very pleased with the outcome. We would happily recommend Jeremy.

9 January 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

We so appreciate the time you have taken to review us and are so pleased that everything ended well. I'm not going to mention this to Jeremy in case his head swells!

Rated 5 out of 5 stars

Full of praise for this excellent company

What an extremely helpful, reassuring and pleasant experience. Jeff immediately understood the nature of our claim and, together with his colleague Jeremy in the legal section, provided us with an excellent letter to forward to the insurance company. Our claim was not a large one but was a stressful experience and within two hours we had any further worries put at rest. Cannot thank them enough and highly recommend them.

8 April 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

That's our pleasure, and that's how we earn our living!

Rated 5 out of 5 stars

I cannot thank Salmon Assessors enough…

I cannot thank Salmon Assessors enough for their outstanding service. From the very beginning, everything was handled with the highest level of professionalism and care.

A special mention to Jeromy, who dealt with my case exceptionally well. He ensured the process moved forward smoothly and efficiently, keeping me informed at every stage. His attention to detail and dedication truly made a stressful situation much easier to handle.

I was in a lot of difficulty and discomfort during this time, but the support and reassurance I received made a huge difference. Thanks to their hard work, I am extremely pleased with the final outcome.

I highly recommend Salmon Assessors to anyone looking for a trustworthy and professional service. Absolutely first-class experience from start to finish.

8 April 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

It's us who has to thank you for choosing us. You were a pleasure to work with, and never once did we believe that we would not get a great settlement no matter what the insurance company tried to do!

Rated 5 out of 5 stars

An absolute pleasure to deal with

An absolute pleasure to deal with! Such a thoroughly professional service with an amazing eye for detail and Jeff was witty too.

31 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Thanks for your kind review, Mr Stacey.

Rated 5 out of 5 stars

I had an excellent experience with Salmon Assessors, you can speak to a human and be treated with respect.

I had an excellent experience with Salmon Assessors. From first contact their team was professional, responsive, and clearly knowledgeable.

Communications were polite and informative, and the assessor arrived on time. The assessment itself was thorough and explained in plain language, with helpful recommendations and no pressure to upsell. Pricing was fair and transparent, I felt truly respected and well taken care of; I’d happily use Salmon Assessors again and would recommend them to others. If only my insurance company were like them.

26 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Huge thanks for your kind words.

Rated 5 out of 5 stars

Excellent expertise

I contacted Salmon Assessors following the collapse of a garden wall. It was a dramatic experience, but Jeff’s excellent expertise, patience, and fantastic customer care made the entire process so much smoother. He took the time to explain my options in detail and supported us all along. Without Jeff and his team, we would have probably made wrong and irreversible choices. I would go back to Jeff anytime.

23 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Thank you for your kind words, Lynn - While I am pleased to take the credit on this occasion for this, I categorically assure you that any of our team would have given you the same level of support.

Rated 5 out of 5 stars

Jeff and his team are amazing at what…

Jeff and his team are amazing at what they do. They made our claim process very easy and took care of every aspect from start to finish. Thank you for your excellent support.

13 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Ahmed - it’s us who need to thank you for allowing us to represent your company you on this very serious claim.

Rated 5 out of 5 stars

Jeff is very Humble person.


When I rang Salmon Assessor for my home burglary company which highly recommended by my uncle.

Jeff,is genius and Humble person who gave immediately support and help for my next step.

Thank you

13 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Harikrishna - there’s a very nice saying by a politician who said “Don’t be so humble… you’re not that great!” We were delighted to have helped you but, any of our great team would’ve helped you as I did.

Rated 5 out of 5 stars

Salmon Assessors are savvy

Salmon Assessors are savvy, consumate professionals. Their forensic approach ensures claimants get what they’re entitled to, rather than being railroaded by an insurer or loss adjuster into a bad deal.

11 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Thank you for your kind words, David.

Rated 5 out of 5 stars

Insurance claim

Spoke to Jeff who took the time to listen to my problem with my buildings claim with my insurers. He gave helpful constructive advice and is in the process of getting his legal team to construct a letter for me to forward to my insurers. I would also like to add all the advice and letter provided were free of charge for which I am extremely grateful.

11 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

That's our pleasure Linda - your insurers are taking you for a fool and our letter will ensure that they wake up and smell the coffee!

Rated 5 out of 5 stars

Go nowhere else, 5 star company.

After having some issues with my parents home, I spoke to Jeff salmon who helped me with proceedings. Genuinely an amazing person, gave his time, knowledge and legal intellect straight away. Super friendly and would be definitely be recommending others to him too.

10 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

I promise you so that I'm no more amazing (probably less so) than our fabulous team.

Rated 5 out of 5 stars

Salmon Assessors took the time to…

Salmon Assessors took the time to understand and carefully consider my complex insurance case. They are highly personable, empathetic and commercial. I recommend them without hesitation and am delighted to be working with them.

5 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Whilst I'm happy to take the credit for this Sarit, I assure you that any of my team would have been equally as helpful.

Rated 5 out of 5 stars

Fantastic experience where I received…

Fantastic experience where I received advice above and beyond what anyone would reasonably expect. Jeff and the team were real experts with a customer focus that showed both empathy and professional pragmatism. I would never go anywhere else and can't rate this company highly enough. Thank you so much.

3 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

We really appreciate your kind words.

Rated 5 out of 5 stars

You have nothing to lose & everything…

You have nothing to lose & everything to gain.

Following what I considered a very low offer from my insurers claim department, I felt I needed to see what I could do as a consumer to maximise my payout and what would be seen as a fair and equitable settlement figure should the matter need to go to court.

Following the advise of an old friend, I gave Salmon Assessors a call and was delighted with their helpful and informative advise. They gave me many useful pointers to help in my negotiations with my insurers and their loss adjusters.

I cannot thank them enough for assisting me, "an average man on the street", in the quest to get a fair and equitable payout from my claim whilst navigating the shark infested insurance waters.

Give them a call, they will help you get the payout you deserve.

Jonathan Carter

3 March 2026
Unprompted review
Salmon Assessors logo

Reply from Salmon Assessors

Thank you for your kind review Mr Carter.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look