Aidan was amazing from day one! Additionally his department were genuinely contactable if he was on a site visit etc. Navigating a devastating loss was made so much easier with Oakleafe. Our ins... See more
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Absolutely brilliant experience. The whole team were friendly, approachable, and genuinely cared about helping us. They took the pressure off completely and explained everything in simple terms. It wa... See more
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Great job from John Goodwin and the team, was a difficult journey for us following an impact damage to our home,leaving us homeless for two years, but was made easier with good advice, organising al... See more
Company replied
Using Oakleafe was the best decision I made for my families unfortunate situation. They took all the stress off my shoulders and handled everything professionally and efficiently for the duration of... See more
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Company details
About Oakleafe Group
Written by the company
Oakleafe Claims: The UK’s Trusted Insurance Claims Experts
At Oakleafe Claims, we know that when disaster strikes, it can disrupt more than just your property - it can halt your entire business operation. Whether it's fire, flood, storm, subsidence, or another devastating event, the aftermath can be overwhelming. For business owners, the stakes are even higher, with potential loss of income adding to the stress. That’s where Oakleafe Claims steps in. As the leading loss assessor in the UK, we specialise in managing property damage and business interruption claims, ensuring that both your property and your livelihood are fully protected.
Why Choose Oakleafe Claims?
With over 80 years of experience, Oakleafe Claims has built a reputation as a compassionate, knowledgeable, and fiercely dedicated advocate for policyholders. We work exclusively for you, the claimant, not the insurance companies, ensuring that your interests are always at the forefront of our efforts. Winning 'Loss Assessor of the Year' three consecutive years at The British Claim Awards is testament to the company's client-centred approach.
Our team of expert loss assessors are equipped to handle all property damage claims, including residential, commercial, and industrial claims. We manage the entire process on your behalf, from initial assessment to negotiation and final settlement, allowing you to focus on getting your life and business back on track.
Comprehensive Services Tailored to Your Needs
Oakleafe Claims offers a full range of services to make the insurance claim process as smooth and stress-free as possible. Our services include:
- Damage Assessment: We thoroughly evaluate the damage to your property, ensuring nothing is overlooked.
- Claim Preparation: Our team meticulously prepares and submits your claim, using our extensive knowledge of insurance policies to maximise your settlement.
- Negotiation: We negotiate directly with your insurance company, advocating for a fair and just settlement on your behalf.
- Project Management: If repairs are needed, we oversee the restoration process, working with trusted contractors to ensure your property is restored to its original condition or better.
At Oakleafe Claims, we know that every claim is unique and treat it as such. Our personalised approach means you receive the dedicated attention and expertise your claim deserves. We take pride in our high success rate and the satisfaction of our clients, many of whom have trusted us through multiple claims over the years.
Your Peace of Mind, Our Priority
We believe in transparency, integrity, and relentless pursuit of the best outcomes for our clients. Trust Oakleafe Claims to stand by your side throughout the claims process, fighting to ensure you receive the full compensation you're entitled to. When disaster strikes, you don’t have to face it alone. Let Oakleafe Claims be your guide, advocate, and partner every step of the way.
Start your claim with us today and experience the Oakleafe difference - where expertise meets empathy.
Contact info
Oakleafe House, 9 Balgores Ln, Gidea Park, RM2 5JS, Romford, United Kingdom
- 0333 2101 999
- office@oakleafe.claims
- www.oakleafe.claims
Book a Complimentary Claims Consultation
4.6
Excellent
235 reviews
Replied to 84% of negative reviews
Typically replies within 1 week
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Great job from John Goodwin and the…
Great job from John Goodwin and the team, was a difficult journey for us following an impact damage to our home,leaving us homeless for two years, but was made easier with good advice, organising all the necessary works and following through with issues that arose.
Thanks for sticking with it and staying true to your word 😊
Mick and Carole
13 March 2026
Unprompted review
Reply from Oakleafe Group
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to John and the entire team.
We understand just how challenging and stressful the past two years must have been for you both, and we’re really pleased that we were able to support you through such a difficult time.
It’s wonderful to hear that you felt supported and that we delivered on our promises. We wish you both all the very best as you settle back into your home.
All the best,
The Oakleafe Team
Verry happy
After 16 months of back and forth with the building company and insurance company I got in contact with oakleafe group and I had no more dealings with anybody but an oakleafe agent who had everything sorted to my entire satisfaction within 8 weeks
I have nothing but praise for the professional, efficient and speedy way they delivered a more than satisfactory result
5 March 2026
Unprompted review
Reply from Oakleafe Group
Thank you for your wonderful feedback.
We’re so pleased to hear that after such a long and frustrating 16 months, our team was able to step in and take the pressure off and bring the matter to a satisfactory resolution is exactly the level of support we aim to provide.
Your kind words about our professionalism, efficiency, and speed mean a great deal to the whole team. We truly appreciate your praise and are glad we could help achieve a positive outcome for you.
All the best,
The Oakleafe Team
Excellent customer service
Excellent customer service, and individuals who are extremely professional, highly recommend.
15 December 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your kind feedback.
We’re delighted to hear that you experienced excellent customer service and found our team to be professional throughout.
Thank you as well for your recommendation, it truly means a lot to us.
All the best,
The Oakleafe Team
Helped take the stress away….
This company helped us from start to finish in what was an awful situation. Always on hand to help and answer any questions or concerns i had. I’m a stress head and they helped take that stress away. Would defo recommend 100%.
2 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you for your fantastic review.
We’re so pleased to hear that we were able to support you during such a difficult situation. Knowing that our team was always on hand to answer your questions and help ease your concerns especially when things felt overwhelming means a great deal to us.
Helping to take the stress away and give our clients reassurance throughout the process is exactly what we aim to do. Your 100% recommendation is truly appreciated.
All the best,
The Oakleafe Team
Oakleafe provided us help in our time…
Oakleafe provided us help in our time of need more than once offering excellent care and support in difficult times
13 December 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your kind words and for placing your trust in Oakleafe more than once.
We’re truly pleased to hear that we were able to support you in your time of need and provide the care and reassurance you deserved during what we know can be very difficult circumstances. Being there for our clients when it matters most is exactly what we strive to do.
Your continued confidence in us means a great deal to the whole team, and we’re very grateful that you took the time to share your experience.
All the best,
The Oakleafe Team
I recently used Oakleafe for a flood…
I recently used Oakleafe for a flood that I had the staff were super helpful and I wish i knew sooner about this company I am over the moon with the work they have done .
6 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you so much for your kind words.
We’re thrilled to hear that our team could help with your flood claim and that you’re happy with everything. It’s always great to know we’ve made a positive impact, and we really appreciate you sharing your experience with us!
All the best,
The Oakleafe Team
Oakleafe staff was helpful with the…
Oakleafe staff was helpful with the process great work we are very happy with them would most definitely recommend this company to anyone.
10 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you for your kind feedback.
We’re pleased to hear our team was able to support you through the process and that you’re happy with the service. Your recommendation is greatly appreciated.
All the best,
The Oakleafe Team
The team at oakleafe were great
The team at oakleafe were great, took all my worries away, talked me through every stage! Well happy!
12 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you for your lovely review.
We’re delighted to hear that our team was able to guide you through every stage of the process and help put your mind at ease. Providing clear support and removing worries for our clients is always our priority.
We truly appreciate your feedback and are glad we could help.
All the best,
The Oakleafe Team
Oakleafe made an overwhelming situation…
Oakleafe made an overwhelming situation feel manageable. Communication was excellent throughout and nothing was ever too much trouble. They dealt with insurers directly and saved us so much time and stress. I wouldn’t hesitate to recommend them.
15 March 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your wonderful feedback.
We’re so pleased to hear that our team helped make what can be an overwhelming situation feel more manageable and that our communication and support made a positive difference. Taking the stress away from our clients and handling matters directly with insurers is exactly what we aim to do, so it’s great to know this was your experience.
We really appreciate your recommendation and your kind words.
All the best,
The Oakleafe Team
Highly Recommend
A few years ago, I had to make an insurance claim and decided to handle it on my own. I thought it would be straightforward, but I quickly realised how complex the process actually is. In the end, I settled for far less than I should have simply because I didn’t fully understand how to present and negotiate the claim properly.
So when I recently found myself needing to make another claim, I knew I wasn’t going to make the same mistake twice. I did my research and kept seeing the name Oakleafe come up time and time again. They’re widely regarded as one of the best in the industry, and after speaking with them, I felt confident I was in safe hands.
From start to finish, they handled absolutely everything. They dealt directly with the insurance company, managed all the paperwork, assessments, and negotiations, and kept me informed throughout. Most importantly, they completely removed the stress from what can otherwise be a very overwhelming process.
The outcome spoke for itself. I received a fantastic settlement which allowed me to fully restore the damage to my property and still have funds left over. I genuinely couldn’t be happier with the service and would highly recommend Oakleafe to anyone facing an insurance claim.
8 December 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your kind review and for choosing Oakleafe again to support you with your claim.
We understand how complex and overwhelming the claims process can be when handled alone, so we’re delighted to hear that our team was able to give you confidence and peace of mind throughout. It’s especially rewarding to know that our guidance, communication and expertise helped you achieve such a positive outcome.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
All the best,
The Oakleafe Team
Professional service
Professional service, reliable and nice that they explained everything clearly
10 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you for your positive feedback.
We’re pleased to hear that you found our service professional and reliable, and that our team was able to explain everything clearly throughout your claim. Ensuring our clients feel informed and supported at every stage is very important to us.
We appreciate you taking the time to share your experience.
All the best,
The Oakleafe Team
A complete professional outfit
A complete professional outfit. We were really stuck and we spoke to Oakleafe and they supported us through the process and overcome every hurdle that we faced. I couldn’t recommend them enough. Thank you for your help Oakleafe.
11 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you for your wonderful feedback! We’re so glad we could support you and help you overcome every hurdle. It means a lot to hear your recommendation!
All the best,
The Oakleafe Team
Reply from Oakleafe Group
Thank you for your great review. We really appreciate the recommendation!
All the best,
The Oakleafe Team
Easy to communicate with and very…
Easy to communicate with and very efficient when making a claim. Would highly recommend their services to anyone.
10 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you so much for your kind words! We're thrilled to hear you had a smooth experience and appreciate your recommendation.
All the best,
The Oakleafe Team
I contacted this company regarding my…
I contacted this company regarding my home insurance claim to assist me.
Help they did !, Over and beyond !.
So grateful thank you.
11 December 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your kind words!
We’re thrilled we could go above and beyond to help with your home insurance claim. Your gratitude means a lot to the team!
All the best,
The Oakleafe Team
What an amazing service and hassle…
What an amazing service and hassle free.
Would highly recommend to anyone out there in need of assistance with your insurance claim.
Very prompt and extremely professional.
5 November 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your wonderful feedback!
We’re delighted to hear you found our service hassle-free, prompt, and professional. Your recommendation truly means a lot to us.
All the best,
The Oakleafe Team
Oakleafe is highly recommended
Oakleafe is highly recommended , after a flood and damage they helped me get my insurance sorted and was so supportive
12 June 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your kind recommendation!
We’re so sorry to hear about the flood, but we’re glad we could support you and help get your insurance sorted during such a stressful time. Your feedback means a lot to the team.
All the best,
The Oakleafe Team
At what felt like the worst time in my…
At what felt like the worst time in my life, I can’t thank John enough for all his help, guidance and compassion throughout. He never stopped fighting my corner and understood how stressful it was. Highly recommend
2 January 2026
Unprompted review
Reply from Oakleafe Group
Thank you so much for your heartfelt feedback.
We’re truly sorry you went through such a difficult time, but we’re so pleased John was able to support you with compassion and determination when you needed it most. We’ll make sure your kind words are shared with him.
All the best,
The Oakleafe Team
Absolutely seamless
Absolutely seamless - couldnt ask for any more. Thank you
4 February 2026
Unprompted review
Reply from Oakleafe Group
Thank you for your positive feedback!
We're glad your experience was seamless throughout the process of you claim.
All the best,
The Oakleafe Team
Lee and the team that dealt with my…
Lee and the team that dealt with my claim were absolutely amazing.
On time quick turnaround and very professional. I was updated with everything that was going on step by step I cannot fault them at all.
12 November 2025
Unprompted review
Reply from Oakleafe Group
Thank you for your fantastic feedback!
We’re so pleased to hear Lee and the team provided quick, professional service and kept you updated throughout. We’ll be sure to pass on your kind words.
All the best,
The Oakleafe Team
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