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Instacoins Group Reviews 168

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TrustScore 4.5 out of 5

4.4

Cryptocurrency Service
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Rated 5 out of 5 stars

Sarah is a very professional & friendly agent, most helpful too. She patiently answered all my questions knowledgeably & to satisfaction! And very prompt too--as she has sent the email to help with... See more

Rated 5 out of 5 stars

I was very ignorant about crypto. I have tried 6 different crypto exchanges....their customer service was bad to off the chart terrible. Instacoins's customer service is absolutely fantastic. I hav... See more

Rated 5 out of 5 stars

The individuals whom provide the customer care are caring and patient. They make you feel special and important on a personal level. It’s difficult to explain it to put into words but I’ll try. This... See more

Rated 1 out of 5 stars

Useless service. Go through all the steps of the registration process. Including personal information and private information like income and expenses. Try to fund my account and get a email to say th... See more

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Company details

  1. Cryptocurrency Service

Written by the company

Established in 2018, Instacoins is a regulated digital currency provider specializing in the sale and transfer of the cryptocurrency, Bitcoin. Our vision is to create effortless access to digital currency for people from all walks of life. Whether an experienced blockchain expert or a complete beginner, our fast, easy-to-use and secure system will assist you in opening your financial world up to the currency of the future. With one of the most intuitive platforms available, you can purchase Bitcoin using a credit/debit card or bank wire within only a few minutes.

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You should know

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am new to this site and I had some…

I am new to this site and I had some trouble logging in and getting verified! They were absolutely amazing! They got me in my account and waited with me until the process was completed!! I am more than pleased especially when doing something new it's good to feel supported!!

21 November 2021
Unprompted review
Rated 5 out of 5 stars

Trevor was my technical support agent…

Trevor was my technical support agent on InstaCoins. Trevor had answered all and any questions I had for him and was helping me along throughout the entire process. I have nothing but kinds things to say about Trevor and my experience with him and InstaCoins thank again Trevor!!!

~Justin

21 November 2021
Unprompted review
Rated 5 out of 5 stars

Mario was beyond helpful

Mario was beyond helpful and gave me tips on what to do on future deposits. Mario was very kind, to the point, and very knowledgeable about what I should do next.

25 October 2021
Unprompted review
Rated 5 out of 5 stars

Sabrina assisted me with my…

Sabrina assisted me with my verification process and she was most helpful. I wish all chats were like hers. I absolutely love instacoins on a whole. Very professional, very straightforward. I'd give a 6 star rating if it was an option!!

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Great!

Great!
I had a little trouble transfering some BTC, but my support Mikky was great, kind and had the patience to help my in any way I needed!
Thank you so much and your BTCs are in safe hands with them!

18 October 2021
Unprompted review
Rated 5 out of 5 stars

I While chatting with Zoey

I While chatting with Zoey, she was able to assist me with the status of my verification and my BTC transaction in a professional and timely manner - Thank You!

10 October 2021
Unprompted review
Rated 5 out of 5 stars

I was helped by Ollie

I was helped by Ollie. He is amazing. He not only has a wonderful and cheery attitude but he hung in there with me for 2 days. Called back every time he promised and wouldn't quit until my situation was resolved. If I ever need help again I pray I get him.

7 October 2021
Unprompted review

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