Once I had worked out that I couldn't include my lot number in the search, only the strata title number, the site worked well up until the review of the shopping cart. I correctly selected my lot from... See more
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Review summary
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Reviews shaping this summary
Took a little time to find what I was looking for, but once I ordered our drainage diagram, it was processed and arrived within the hour. An easier search function and it would have been 5 stars.
Tricky to find the right search key - several attempts had to be made to get a result other than "couldn't find any record of the property".
The information we requested was received in a very timely manner. We do find that some reports are more expensive than those accessible through ASIC.
Company details
Written by the company
Make your big life decisions with the help of InfoTrackGO
Contact info
135 King street, 2000, Sydney, Australia
- 02 8203 7600
- support@infotrackgo.com.au
- infotrackgo.com.au
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy to use and prompt service
3 August 2026
Dont go here
Lily and eden is a total sham. Photos of product do not resemble those delivered. Dont buy there!!
27 August 2025
Reply from InfoTrackGO
Hi Steve,
This is InfoTrackGO, not Lily and eden.
Regards
InfoTrackGO Support
Obtained 100 year old copy of house…
Obtained 100 year old copy of house survey plan. Super quick turnaround. Very satisfied.
2 August 2026
A quick and easy way to download any…
A quick and easy way to download any Certificates you require.
28 July 2026
I expected the addresses but only got…
I expected the addresses but only got the reference numbers for the property
1 August 2026
Confusing Website
The website was confusing and not at all intuitive. The descriptions were unclear.
Thank goodness copilot was able to help me navigate your confusing website.
25 July 2026
Expensive relative to other providers
Expensive relative to other providers. Not a user friendly system. Support staff not able to assist.
28 July 2026
I was amazed by the Speed of service I…
I was amazed by the Speed of service I experienced when requesting this information plus how reasonably priced it was.
27 July 2026
I got scammed
I got scammed. Nothing got sent and buyer disappeared. Buyer beware!!!
Scammers!!
31 January 2026
Reply from InfoTrackGO
Hi there,
Looking into the order that was processed under your email address in our system it looks like this was processed and emailed through to you on 01/02/26 at 7:36 am. Which looks to be within a minute of the order being placed.
I'll reach out to you regarding your order separately to ensure that there was no issues that you encountered with the order search results.
Regards
InfoTrackGO Support
Ease of searching for a land title and…
Ease of searching for a land title and prompt delivery of same
28 July 2026
very quick and efficient
22 July 2026
Fast and easy to do
22 July 2026
Was easy and quick.
20 July 2026
InfoTrack was easy and speedy to use…
InfoTrack was easy and speedy to use for title searches.
23 July 2026
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