I was recommended ILA-Connect by someone and was glad I did. I spoke to a guy called Tim who managed to squeeze me into a very busy schedule. Once signed up (took me minutes) uploaded my documents, zo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service would throughly recommend with no hesitation. Went to book a consult on line decided to call the number, spoke with a guy called Tom or Tim, he kindly moved things around... See more
Very impressed. No travelling, or having to worry about parking etc, done from the comfort of my office, in between meetings !! Very thorough, explained everything really well and in layman English... See more
Amazing service, just got better. Quick to arrange and schedule ILAs, the new online portal is there to upload all docs, and great advice and experience speaking with Kevin. Within 36 hours, I’d... See more
Company replied
Company details
Written by the company
Get Affordable Independent Legal Advice (ILA) for Your Mortgage We provide ILA services for all mortgage lenders at a flat fee of just £150 – inclusive of all costs. Our service is designed to be fast, simple, and hassle-free. All types of ILA are offered, covering everything from joint mortgages to buy-to-let, guarantor mortgages, and more. Obligation-free: Select from our panel of experienced solicitors with no upfront commitment. Pay only once your signed paperwork is complete. Enjoy low-cost legal advice without compromising on quality or speed. Get started today and secure the ILA you need – quickly, easily, and affordably.
Contact info
130 Aztec West, Park Avenue, Almondsbury, BS32 4UB, Bristol, United Kingdom
- 03333001879
- contact@ila-connect.co.uk
- ila-connect.co.uk
4.8
Excellent
529 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Very efficient and professional…
Very efficient and professional service, will no doubt use again!
2 May 2026
4 weeks after starting the process I…
4 weeks after starting the process I finally get the online meeting. The lawyer arrives 5' late. Then proceeds to read the mortgage offer on screen (no advance reading) and says he cannot advise because the mortgage is under Scots law. What a complete waste of time. Useless
29 April 2026
Unprompted review
Reply from ILA-Connect
We’re sorry to hear about your experience and appreciate you taking the time to share this.
As set out in our booking terms, our panel solicitors are SRA-regulated and able to advise on matters in England and Wales only. Scots law is a separate jurisdiction, and in cases like this it only becomes apparent once the lender’s documents are received and reviewed shortly before the appointment—so unfortunately it can’t always be identified earlier.
In this instance, the timing was driven by a specific lender process that is outside of the norm and unfortunately outside of our control. Until the required ILA documentation is issued, the appointment can’t proceed. Once everything is in place, we aim to offer availability as quickly as possible—often next day ⚡
We also apologise that the meeting didn’t start on time. That’s not the standard we aim for, and we’re addressing this internally.
We’re continuing to refine our onboarding checks to reduce the risk of situations like this and keep the process as smooth and efficient as possible.
We wish you all the best with progressing your mortgage.
Excellent communication
Excellent communication. Great price.. Second time we have used ILA Connect and will hopefully use again in the future.
31 March 2026
Reply from ILA-Connect
Thank you very much for your positive review. We are delighted that you found the communication clear and the pricing competitive.
It is especially pleasing to hear that you have used ILA-Connect for a second time, as we always aim to make the process as quick, straightforward and hassle-free as possible. 😊
We really appreciate your repeat custom and wish you well with your property transaction. 🏡
Reply from ILA-Connect
Thank you for your review. We are pleased to hear that you found the service efficient, prompt and attractively priced. Delivering ILA as quickly and hassle-free as possible, whilst keeping fees as low and competitive as possible, is exactly what we aim to achieve. 😊
We wish you all the best with the next steps in your transaction.
Very eficient well run company
13 April 2026
Reply from ILA-Connect
Thank you for the very positive feedback. We're pleased to hear that the service felt efficient and well organised from start to finish. Our aim is always to make arranging ILA as straightforward, fast and hassle-free as possible while keeping fees competitive. 😊
We really appreciate you taking the time to leave a review and wish you all the best with your property transaction.
Straightforward and efficient
Straightforward and efficient, did eveything I expected seamlessley.
8 April 2026
Reply from ILA-Connect
Thank you for the great feedback. We're really pleased that the process met your expectations and felt seamless throughout. We work hard to keep the booking, onboarding and appointment process as simple and efficient as possible, so it's great to know that came across in your experience. 😊
Many thanks again for taking the time to leave a review, and we wish you all the best with your mortgage matter.
The online booking system is very…
The online booking system is very user-friendly, clean and easy to navigate. All required documents are clearly listed, which made the process smooth and simple.
Responses from the team were also very quick.
10 April 2026
Reply from ILA-Connect
Thank you for your feedback. We're pleased to hear that you found the booking system clear and easy to use, and that the document upload process helped keep everything straightforward. Quick responses and a smooth experience are exactly what we aim for. 🚀
Wishing you all the best with your property transaction. 😊
Excellent and professional service
Excellent and professional service. Tim was extremely responsive and supportive. He helped us through multiple reschedules (due to delays on our end) and even spotted issues on our documents that our conveyancers failed to see. The online platform is easy to use. The ILA meeting was efficiently conducted and well prepared for. Couldn't review them highly enough.
8 April 2026
Reply from ILA-Connect
Thank you for such a detailed review. We’re really pleased that we were able to help keep everything moving despite the delays and reschedules, and that the document issues were picked up before they caused any further problems. Making the process efficient, well-prepared and as stress-free as possible is exactly what we aim for. ⭐
It is also great to hear that the platform was easy to use and that the meeting felt organised and straightforward from start to finish. Wishing you all the best with the rest of your property transaction. 🏡
Reply from ILA-Connect
Thank you for your review. We’re pleased to hear that the service delivered exactly what was needed and that the process felt good value as well. We work hard to keep arranging ILA as straightforward, fast and competitively priced as possible. ⚖️
Wishing you all the best with your property transaction. 👍
Reply from ILA-Connect
Thank you for your review. We’re pleased to hear that you found the process easy to access and that communication throughout was clear and straightforward. Keeping everything simple and easy to follow is a big part of what we aim to achieve. 📞
Best wishes with the rest of your property transaction. ✨
Reply from ILA-Connect
Thank you for your review. We’re delighted to hear that you found the service professional, prompt and knowledgeable. We work hard to keep the ILA process moving quickly whilst still making sure everything is fully explained and handled properly. 🚀
Wishing you all the best with your property transaction. 📋
Reply from ILA-Connect
Thank you for your review. We’re pleased to hear that the process was simple and easy to follow. We aim to keep arranging ILA as straightforward and efficient as possible, without unnecessary complications. ✔️
We appreciate the feedback and wish you all the best with your property transaction. 🏠
Excellent service and swift postage of…
Excellent service and swift postage of documents
7 April 2026
Reply from ILA-Connect
Thank you for your review. We’re very pleased to hear that you were happy with both the service and the speed of the document postage. We know how important timing can be with mortgage matters, so we always try to keep everything moving as quickly as possible. 📬
Best wishes with the rest of your property transaction. ⭐
Reply from ILA-Connect
Thanks for the great feedback! 😊
We’re really pleased to hear it felt quick and easy — that’s exactly what we’re aiming for. We’re always refining things behind the scenes to keep the whole process as smooth and straightforward as possible, from booking through to completion ⚡
Appreciate you taking the time to share this! 🙌
An exceptional service
An exceptional service. Remortgaging needed deeds of consent for our children, over 18 but students and dependents. Local solicitors were vague, and were going to be very slow and expensive. With huge relief, discovered ILA-Connect. Tim was so helpful on the phone arranging short notice appointments before one set off on travels and smoothing comms with mortgage solicitors.
10 February 2026
Unprompted review
Reply from ILA-Connect
Thank you for the kind feedback 🙏
We’re really pleased we could help get everything arranged quickly, especially with the time pressure involved. It’s great to hear the process felt clear and well coordinated throughout.
We’re always working to keep things straightforward and efficient — really appreciate you sharing this ⚡
Great cost effective service
Great cost effective service. Even found additional slot for my wife same day.
Fully recommend.
2 April 2026
Reply from ILA-Connect
Thanks for the great review 😊
Really pleased we could find that additional slot on the same day and keep things moving for you both. We always aim to keep the process quick, flexible and cost-effective.
Appreciate the recommendation 🙌
Reply from ILA-Connect
Thank you for the great feedback 😊
We’re really glad you found everything easy to deal with and efficient — that’s exactly what we’re aiming for. We’re always working to keep the process as straightforward and seamless as possible.
Appreciate you taking the time to share 🙌
Would recommend.
I used ILA Connect for advice re limited company remortgage. They provided an efficient service, thorough advice from the solicitor and for a competitive price. Would use again.
1 April 2026
Reply from ILA-Connect
Thank you for the great review 🙏
We’re really pleased everything came together efficiently and at a competitive price. It’s great to hear the process worked well for your limited company remortgage.
We’d be delighted to assist again in the future 😊
Reply from ILA-Connect
Thank you for the kind feedback 😊
We’re really pleased you found the experience both easy and professional — exactly what we’re aiming for. Always working to keep things smooth and straightforward from start to finish.
Much appreciated 🙌
Help me understand the implications of…
Help me understand the implications of the documents I was signing in a friendly manner.
31 March 2026
Reply from ILA-Connect
Thank you for your kind words 😊
We’re really pleased to hear everything was explained clearly and in a friendly, easy-to-understand way — that’s exactly what we aim for. Making things feel straightforward and accessible is a big focus for us.
We really appreciate you taking the time to share 🙌
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