Teresa Roth is incredible! She always responds quickly and goes above and beyond to provide the best customer service. She is always willing to help, responds promptly to emails, and follows up on any... See more
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My rep, Becky Palmer stayed in the game with me for almost a year trying to help us get what we needed. It was our fault as we had a lot of moving parts but she never became seemingly frustrated with... See more
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Bre, who is my account manager has been absolutely fantastic to work with. She's quick to respond and makes sure that she sees my order thru. I was in a pinch and needed something fast and she deliv... See more
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My Agency had not ordered such tags for more than seven years and was not searchable in the new Metalcraft system. However, after providing information from the order seven years ago, the service r... See more
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Company details
About Metalcraft, Inc.
Written by the company
ID Made Better® Think about this: products don't get out the door without the proper tag. Supply chains grind to a halt. Revenue is lost. There's no tracking or traceability. It's more than putting a label on a surface. It's knowing the conditions the label will be going through. It's knowing how RFID can deliver greater reliability and efficiency as hospitals or schools manage resources. It's giving customers the flexibility, ease of use, and technical solutions they need to meet ID demands not only today but into the future.
It's what Metalcraft delivers every day: ID Made Better.
Capabilities - Here are just a few or our capabilities. For even more, go to our website www.idplate.com.
Qualification Process - Metalcraft's DART Qualification is the project discovery process we use at Metalcraft to ensure the right tag for the right application.
Match Technology to the Application -We are Technology Agnostic! Serial numbers, barcode or RFID - whatever your application requires - Metalcraft has you covered!
Data Management and Security - Numbers are our business and have been since 1950. Our Serialization Engine tracks serial number history for customers and prevents duplication within the job, part of even customer level overall.
RFID Programming - From simple, matching the barcode printed on the tag to the RFID information programmed to the tag, to complex, delivering customer defined proprietary programming, no other company has the RFID programming capabilities Metalcraft does - guaranteed.
Converting Capabilities - With our converting methods, we can design, construct and cut almost any label to fit your application need. Our RFID converting equipment can run millions of tags just as efficiently as running a single prototype order. In other words, no order is too big or too small.
Materials and Adhesives - Made with long-lasting materials including rigid or flexible aluminum, rugged stainless steel, and a wide range of polymer materials including polyester, polycarbonate, and polypropylene. We'll also match the right adhesive to your application, so you know once your tags are applied, they will remain in place as planned.
Print Capabilities - Metalcraft provides the broadest range of print and color options in the industry. We can accommodate any layout, logo, or color match your branding.
Contact us today to find out how we can help you find your identification solution!
Contact info
3360 9th ST SW, 50401, Mason City, United States
- 1-800-437-5283
- metalcraft@idplate.com
- idplate.com
4.9
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from Metalcraft, Inc.
Thank you for the kind words!
Ordering process was easy and the…
Ordering process was easy and the product shipped quickly and most importantly, accurately.
10 March 2026
Reply from Metalcraft, Inc.
Thank you for the kind words!
Great company
Tonya always makes me feel like I am the only customer she has. She keeps me posted on all parts of my order.
5 March 2026
Reply from Metalcraft, Inc.
Thank you for the great review! Tonya is a rock star and I will make sure she sees this.
Reply from Metalcraft, Inc.
Thank you Todd!
Greatest Rep, Becky Palmer
My rep, Becky Palmer stayed in the game with me for almost a year trying to help us get what we needed. It was our fault as we had a lot of moving parts but she never became seemingly frustrated with us and did regular check ins and provided data when needed. When it came time for us finally order she got everything moving quickly and we got exactly what we wanted and needed.
13 February 2026
Reply from Metalcraft, Inc.
Thank you for the kind words about Becky - she is a gem! I will make sure she sees this!
Great customer service
provided information promptly and follows up on items in question .
11 February 2026
Reply from Metalcraft, Inc.
Thank you for the great review!
great professional and friendly service,
10 February 2026
Reply from Metalcraft, Inc.
Thank you for the kind words!
15 years later
15 years later, still the same exact quality labels we needed to mark our instrument inventory. Much appreciated!
11 February 2026
Reply from Metalcraft, Inc.
Thank you so much Caitlin for your business all these years!
Reply from Metalcraft, Inc.
Thank you, Jennifer for the kind words!
Reply from Metalcraft, Inc.
Thank you, Frank!
Reply from Metalcraft, Inc.
Thank you!
Great Customer Service
We have ordered from Metalcraft for multiple years. Ease in ordering, and great customer service. Packaged and delivered in timely manner.
23 January 2026
Reply from Metalcraft, Inc.
Thank you! We appreciate you!
Great service and quick turnaround
Great service and quick turnaround. Knowledge of products
3 February 2026
Reply from Metalcraft, Inc.
Thank you for the great review!
Reply from Metalcraft, Inc.
Thank you very much Rosy!
Be specific what you want on the tags.
The customer service team made sure the product was correct prior to placing the order.
31 January 2026
Reply from Metalcraft, Inc.
Thank you for the kind words Mike!
Continuing excellent service
I've had numerous orders with Tonya & Becky and they always get me exactly what is needed.
9 January 2026
Reply from Metalcraft, Inc.
Thank you for the great review, Wayne! Tonya and Becky certainly are rock stars. I will make sure they see this.
Great customer service
Great customer service. Order was correct and quality of label was good. Order was completed quickly.
16 January 2026
Reply from Metalcraft, Inc.
Thanks for the great review, Ryan!
Reply from Metalcraft, Inc.
Thank you for the kind words!
Always comes right the first time!
10 January 2026
Reply from Metalcraft, Inc.
Thanks - that is great to hear!
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