Teresa Roth is incredible! She always responds quickly and goes above and beyond to provide the best customer service. She is always willing to help, responds promptly to emails, and follows up on any... See more
Company replied
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Fast response time. They made sure to assist with sizing and even alerted us that the numbers we wanted had been already ordered years prior to ensure we did not place a duplicate set of numbers. Deli... See more
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My rep, Becky Palmer stayed in the game with me for almost a year trying to help us get what we needed. It was our fault as we had a lot of moving parts but she never became seemingly frustrated with... See more
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Bre, who is my account manager has been absolutely fantastic to work with. She's quick to respond and makes sure that she sees my order thru. I was in a pinch and needed something fast and she deliv... See more
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Company details
About Metalcraft, Inc.
Written by the company
ID Made Better® Think about this: products don't get out the door without the proper tag. Supply chains grind to a halt. Revenue is lost. There's no tracking or traceability. It's more than putting a label on a surface. It's knowing the conditions the label will be going through. It's knowing how RFID can deliver greater reliability and efficiency as hospitals or schools manage resources. It's giving customers the flexibility, ease of use, and technical solutions they need to meet ID demands not only today but into the future.
It's what Metalcraft delivers every day: ID Made Better.
Capabilities - Here are just a few or our capabilities. For even more, go to our website www.idplate.com.
Qualification Process - Metalcraft's DART Qualification is the project discovery process we use at Metalcraft to ensure the right tag for the right application.
Match Technology to the Application -We are Technology Agnostic! Serial numbers, barcode or RFID - whatever your application requires - Metalcraft has you covered!
Data Management and Security - Numbers are our business and have been since 1950. Our Serialization Engine tracks serial number history for customers and prevents duplication within the job, part of even customer level overall.
RFID Programming - From simple, matching the barcode printed on the tag to the RFID information programmed to the tag, to complex, delivering customer defined proprietary programming, no other company has the RFID programming capabilities Metalcraft does - guaranteed.
Converting Capabilities - With our converting methods, we can design, construct and cut almost any label to fit your application need. Our RFID converting equipment can run millions of tags just as efficiently as running a single prototype order. In other words, no order is too big or too small.
Materials and Adhesives - Made with long-lasting materials including rigid or flexible aluminum, rugged stainless steel, and a wide range of polymer materials including polyester, polycarbonate, and polypropylene. We'll also match the right adhesive to your application, so you know once your tags are applied, they will remain in place as planned.
Print Capabilities - Metalcraft provides the broadest range of print and color options in the industry. We can accommodate any layout, logo, or color match your branding.
Contact us today to find out how we can help you find your identification solution!
Contact info
3360 9th ST SW, 50401, Mason City, United States
- 1-800-437-5283
- metalcraft@idplate.com
- idplate.com
4.9
Excellent
510 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from Metalcraft, Inc.
Thank you Pamela!
Thanks from Woodharbor
Mindy, Ellen and the rest of Metalcraft did a superb job with our unusual request to wrap literature that we had to rework. It was awesome being able to work with a neighbor versus sending the work out and not being sure of the end result. The communication was fantastic and the team very accomodating.
28 April 2026
Reply from Metalcraft, Inc.
Thank you for the compliment! Love helping a neighbor out.
Reply from Metalcraft, Inc.
Thank you, Josh!
Great Customer Service for helping…
Great Customer Service for helping place the order. Overall product matched my needs. Would recommend everytime.
18 April 2026
Reply from Metalcraft, Inc.
Thank you Justin - we appreciate you!
Reply from Metalcraft, Inc.
Thank you for the kind words!
Great Service!
Everything I ordered was timely and exactly what I wanted! Customer service was responsive and helpful.
8 April 2026
Reply from Metalcraft, Inc.
Thank you for the great review!
Pleased with the quality and delivery
Pleased with the quality and delivery. MetalCraft found an error even after I approved the proof and they delivered my order early to meet my product shipping requirement.
14 April 2026
Reply from Metalcraft, Inc.
Thank you, James for the great review!
Reply from Metalcraft, Inc.
Thank you Joe!
Always easy to deal with Becky and get…
Always easy to deal with Becky and get quote, proof, and place order. Communication is great!
7 April 2026
Reply from Metalcraft, Inc.
That is awesome to hear! Becky is great and I will make sure she sees this.
Quality Products with Outstanding Support
Delivered great-looking products and outstanding service. The design assistance process was smooth and fast, and our order was completed with a quick turnaround. Highly recommended.
31 March 2026
Reply from Metalcraft, Inc.
Wow! Thank you for the great review, John.
Excellent product and support
Metalcraft was very quick about replying to emails and getting our product to us. We have ordered from them before and will continue to do so in the future!
25 March 2026
Reply from Metalcraft, Inc.
Thank you, Danielle! We appreciate your business.
The team are always responsive to…
The team are always responsive to requests and keep you updated on order progress
28 March 2026
Reply from Metalcraft, Inc.
Thank you very much Darren!
We always have a great experience with…
We always have a great experience with MetalCraft. They're quick to get orders out and we appreciate that very much!
25 March 2026
Reply from Metalcraft, Inc.
Thank you, Cindy! We appreciate you too!
The staff was very professional and…
The staff was very professional and helpful. I was also able to onboard you all to be a preferred vendor with our company CBRE.
21 March 2026
Reply from Metalcraft, Inc.
Thanks for the great review, Vetta. Looking forward to a great relationship!
Reply from Metalcraft, Inc.
Thank you!
The customer rep was very helpful
The customer rep was very helpful. The order was processed and received very quikly
25 March 2026
Reply from Metalcraft, Inc.
Thank you for the kind words, David! We look forward to working with you again.
Great job on getting back to me and…
Great job on getting back to me and getting me the replacement
24 March 2026
Reply from Metalcraft, Inc.
Thank you for the kind words, Peter!
We love working with Metalcraft
We love working with Metalcraft! They are able to give quotes quickly, timelines, and products are delivered quickly and in exactly the manner we've asked... no surprises...GREAT Service, GREAT Products
20 March 2026
Reply from Metalcraft, Inc.
Thank you Amy! We love working with you too!
Reply from Metalcraft, Inc.
Thank you for the great review, Michael!
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