Great customer service. Had an issue using the tool and they were excellent handling my request. Ideogram is a spectacular tool for creative image generation. Using highly detailed prompts, I was t... See more
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Created with AI, based on recent reviews
Ideogram is building AI-native creative tools to bring greater joy, delight, and efficiency to creative expression. We are pushing the limits of what’s possible with AI, with a focus on creativity and a high standard for trust and safety. Our founding team consists of world-renowned AI experts, who have previously led transformative AI projects at Google Brain, UC Berkeley, CMU, and the University of Toronto.
Canada
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I used to use Ideogram a lot, but I now use Seedream 4.5 because it's better in every single way except, for my purposes, 'magazine' style images. I had the most expensive plan and I wanted to preserve the credits I had just bought and switch to a less expensive plan, but they wouldn't let me. So of course they took my credits and money and that's it - therefore I won't use them anymore.
Great customer service! Very prompt reply and handled the matter professionally. Thank you so much!
It's very useful but very slow in generating an image, it takes more than 30 minutes for just one image even though the internet speed in my location is detected as very fast, I tried using another image generator and it was smooth and fast. Please be aware of cases like this, thank you.
What a wonderful experience using Ideogram. Great features and perfect dislplay of all the new designs. You won't be disappointed to give it a try. Go for it 🙏🙏👌👌👌👌
Zack Morgan
Ideogram continues to try taking my money, even though I’ve cancelled my subscription.
I had a very positive experience with Ideogram Support. They were kind, professional, and responded quickly. They explained my options clearly and handled my case efficiently. I really appreciated their help and the respectful way they communicated throughout the process.
Ideogram is a big game changer for my business, their customer support was very responsive and friendly. I highly recommend Ideogram!
Hi, I'm a user of ideogram.ai, and I'm so happy to tell you that it's a wonderful site. On this site, I can create countless images for all my projects. There's a variety of styles, sizes, and designs. And you can also create tons of images with text, because they have the latest tools for creating images with text. The texts are always typed exactly as you want them. It's the best tool I've used to create beautiful images, according to my tastes and the needs of the projects I work on. Plus, the membership fee is quite reasonable, considering the excellent quality of the images created.
Here, you can also rest assured knowing you have an excellent support team who efficiently, kindly, and promptly resolve any issues you might have with your account or subscription.
I highly recommend this website because it's simply wonderful. It's the best tool I've used for creating images and images with text. I love it, I'm crazy about it. I give it 1000 stars and more!
Kind regards,
Customer service was great - quick to reply, solved the issue, and friendly while doing it
Ideogram is a great program for making images for book covers, interior illustrations, and just about anything you can imagine. The sky's the limit on what you can produce. Give it a great prompt, and it'll give you incredible, one-of-a-kind images that you can't believe you actually created.
I needed help with refund as i forgot to cancel the subscription and steph was really helpful and understanding. He helped me out and the response was quick.
My card got hacked so my payment didn’t go through and then I updated my new card but signed in at the wrong account. Ideogram fixed me right up. Got my old account up and running and refunded my duplicate order appreciated the help that came in a timely manner.
Ideogram is actually great and its Support Team also great. Quick answers and ezact solutions are amazing. Thank you very much
- Features which should be basic like deletion of images require the top subscription plan.
- Username cannot be changed and can be traced back to your Google account which is a bad thing if you want to stay anonymus
- AI often does not carry out basic tasks you ask for like changing the style or making a character bigger or smaller
- there is no refund if you cancel the subscription
This is shockingly bad. I have tried numerous times to do the simplest of images and it consistently does it absolutely wrong. ChatGPT is bad at image making but Ideogram take the cake. Insultingly horrible image creation.
Ideogram is an excellent and very powerful tool. The software is comprehensive, efficient, and offers a huge variety of templates, making it suitable for both beginners and more advanced users. Despite having many advanced features, the interface is highly intuitive, which makes the creative process smooth and enjoyable.
What truly sets Ideogram apart, however, is its customer support. Their support team was 100% responsive and solution-oriented. They handled my situation with fairness, professionalism, and genuine care, clearly prioritizing the customer rather than rigid policies. The solution they offered was thoughtful, reasonable, and showed real respect for the user.
Thanks to this experience, I see Ideogram not only as a powerful creative tool, but also as a truly professional platform backed by a team that values its users. I will definitely keep Ideogram in mind for my current and future projects.
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