midjourney.com Reviews 341

I only used Midjourney for about two hours and that was more than enough. The platform is extremely frustrating to use, especially on mobile—confusing, outdated, and far from user-friendly.
There’s also no proper way to test the service before subscribing, so you’re basically paying without knowing if it works for you.
Despite such minimal use, my refund request was denied, which says a lot about how they treat paying users.
Honestly, not worth the money.

Afsaneh. R

Customer service straight out of the Wild West — except at least cowboys got things done.
Here it’s just laziness, ignored queries, and zero accountability.
Don’t expect a response unless they suddenly feel like doing their job (which will be never).

Once they have your money from these con-artists you are on your own!

I'm a big midjourney user, for the last three years, I've created more than 110,000 images. If I created so many images, it's because 99% of them were terrible and useless, with poor facial expressions, useless accessories, unconsistent characters, unsatisfying styles... And their moderation policy is beyond ridiculous. It's similar with the videos. I waste my fast hours running the same prompt over and over again until it's correct. I'm planning to create a trailer and I've been working on it for 8 months! I only have one minute of decent footage!

Today, I paid an extra 4$ to get more fast hours, this money was taken from my account but I didn't get my fast hours. I got in touch with the Midjourney Billing Support, they didn't answer my request.

I'm fed up with midjourney. It's expensive and their videos are terrible.

This is really bad. No prompts really work. A total waste of money. Stay away from this....

I bought this program to design tshirts. It does exactly the opposite of what I describe in clear detail. I ask that it gives back to me the image in a canva ready png format to paste on a tshirt and even a free most common ai program is able to do it but midjourney does not do it. I do not recommend at all!

Took my money, gave me 30 images and a wall asking for more cash

I paid for a MONTHLY subscription. A MONTH. I got roughly 30 images before being locked out with three weeks still left on my billing period. Their solution? Buy more fast hours on top of the subscription you already paid for, which by the way expire after 60 days AND require an active subscription to even use them. So you're paying to access the thing you already paid for.

Relax mode is a joke. I didn't even get that. Just a popup telling me to spend more money.

This is not a subscription service. It is a vending machine that eats your coins and then asks you to buy more coins. The $10 tier exists purely to hook you and immediately make your creative life miserable enough to upgrade. It is bait. I am the fish. I will not be the fish again.

Support? What support. Discord is not support. A server full of other confused paying customers is not support.
I have initiated a chargeback. I have moved on. Ideogram is free and doesn't treat me like a cash extraction opportunity.

Never again. Not for $10, not for $30, not for anything. You had one chance and you blew it spectacularly.

When you see this name, run as fast as you can.

Midjourney is currently operating a predatory business model that is fundamentally hostile to both high-output professionals and dedicated individual creators. While marketing "Pro" and "Mega" plans intended for rigorous work, the company utilizes a primitive detection system that fails to distinguish between a fast human workflow and a scripted bot.

The "Efficiency" Sabotage & Lifetime Bans:
Whether you are a studio professional meeting a deadline or an individual power-user refining a vision, Midjourney’s backend sensors now flag human productivity as "aggressive automation". This isn't security; it is a technical failure. To cover for their brittle infrastructure, they issue permanent, lifetime bans to their most skilled users. They don't just stop your service; they blacklist your identity for the "crime" of being efficient.

The "Unjust Enrichment" Cycle:
Deceptive Billing: Midjourney accepts premium fees for "unlimited" tiers, then terminates those accounts—often within days—the moment a user begins to utilize the actual value of the subscription.

Seizure of Capital: Upon issuing a lifetime ban (nearly always a false positive), Midjourney refuses to issue a refund, effectively seizing customer funds for services they have intentionally stopped rendering.
Black-Box Ethics & Ignored Appeals: Despite charging professional prices, Midjourney provides zero human-tier support. There is no real appeal process; you are banned by an algorithm, judged by a bot, and completely ignored by the staff. My formal appeals have gone unanswered for days, proving that their "support" is a facade.

Operational Verdict:
David Holz’s "vision" has devolved into an unaccountable digital dictatorship. The company lacks the transparency and reliability required of a professional utility. If you are efficient, you are a liability to their bottom line—and they will treat you like a criminal to justify the ban.

FINAL WARNING:
Midjourney is a high-risk platform. If you work at a professional pace, they will flag you as a bot, ban you for life, seize your subscription fee, and ghost your appeals. Do not provide this company with your credit card information unless you are prepared to file a bank chargeback to recover your stolen funds.

They made it (on purpose) a bit scatchy to cancel subscription.

Midjourney might have decent image generation, but their business practices are predatory, anti-consumer, and borderline fraudulent. If you are a professional, a designer, or simply someone who actually plans to use the service you paid for, DO NOT give them your money—especially not for an annual subscription.

Here is the dark secret Midjourney doesn’t want you to know: they actively punish and ban their power users.

If you have a steady, focused workflow—tweaking parameters, doing rapid iterations, adjusting moodboards, and actively generating prompts to get the right aesthetic—their notoriously janky system will suddenly lock you out and permanently ban your account.

The reason they give? They will accuse you of using "automation, scripting, or third-party tools." This is a 100% fabricated lie.

It is a well-known, widespread issue that Midjourney’s auto-moderation bots cannot tell the difference between a bot and a human user who simply works quickly. If your manual workflow is too fast or too efficient for their liking, they slap you with a fake automation ban. The reality is that they just don’t want paying users utilizing a high volume of server time, so they use this fake "automation" excuse to cut off people who actually use the platform efficiently.

This systemic failure comes straight from the top. The founder, David Holz, comes across as completely delusional and entirely out of touch with the reality of his own product. If you listen to him speak, he constantly philosophizes about the "aesthetics of the future," "collective imagination," and the grand vision of AI, while willfully ignoring the fact that his company's basic infrastructure is broken and his paying customers are being robbed. He treats Midjourney like a personal philosophical art project rather than a professional software service. This delusion trickles down into their entire business model: they don't care about the professionals, artists, and designers who are actually funding them, because we are just an inconvenience to their "vision."

Because of this top-down arrogance, there is zero customer support. There is no manual investigation. You can submit all the appeals you want, explicitly begging them to review your session logs to prove you are a human manually typing prompts, and they will completely ghost you. They will ignore your emails and refuse to refund the remainder of your expensive annual subscription.

They are systematically taking money for annual plans, banning innocent users under the false pretense of "scripting" simply because they clicked too fast, and pocketing the cash without providing the service.

This company does not want artists or professionals with steady workflows; they want casual users who will pay $200+ and forget to use it. If you try to use Midjourney as a serious tool, you will be falsely accused of botting, permanently banned, and robbed of your subscription fee.

Take your money and your workflow to other platforms, or any other competitor that doesn’t treat its paying customers like criminals to fund a CEO's vanity project. Avoid Midjourney at all costs.

I'm in the creative entertainment field, so I was trying to find a quick way to create scenes. I had my company pay for a year's subscription only to find out later that nothing you do here is private, it's all public. What's the point of paying for a subscription? This is something they should tell you up front. Plus, the image generator is terrible, better off using a free service. I hate this company, and I'll do my best to warn others away from it.

I am writing this as a warning. Midjourney can and may permanently ban you even without a violation of their terms of service. I know this to be true because it happened to me 12 days ago.

I have generated many beautiful images on Midjourney, but can no longer do so.

I received the dreaded: "Unauthorized automation and third party apps" message and was unceremoniously banned.

I believe I know what happened, but no one at Midjourney will answer any of my queries. What I believe happened is this: I was, and in fact, still am on the 15 "fast" hours per month with the following perks:
Standard Plan Features
15h Fast generations

SD and HD video generation

General commercial terms

Optional Fast hours top ups

3 concurrent Fast image jobs

3 concurrent Fast video jobs

>>Unlimited Relax image generations<<

Use Editor on uploaded images
____________
But ...
The Unlimited Relax image generations is apparently not so unlimited, as I sometimes filled the relaxed queue with the maximum of 10 just before bed. These would be slight variations of something I found pleasing. Then I would let them run. If it took an hour or eight I didn't care. Since the variations only required changing a single parameter, I could fill the queue in something less than a minute. I never timed this as I manually entered the data and was on Unlimited Relax image generations.

Other than that one jarring speed bump with neither recourse nor confirmation my time with Midjourney was quite positive. I leave it to you the reader to decide if my account of the events leading to my ban is plausible.

It is rather puzzling that no one from Midjourney will even tell me how I was captured for being "automation like," so I have had to use my best guess as to why.

If you read the terms of service it does state that a member may be banned from the service for any reason(which is effectively also NO REASON) and therein lies the peril.

I love the AI service, but question the utterly baffling lack of customer service.

Very non-intuitive, very bad.
Studied and researched for months on prompts and parameters to get a decent image, which has proven to be near impossible.
-- q4, ((())), ultra-realistic, hyper-realism, clear lines, human, -- no girl, -- no teen, -- no child, realistic human hands, mid-30s, late 30s, modestly dressed, long sleeves, floor length dress, traditional Victorian gown, fully dressed -- no butterflies, -- no flowers, vivid colors, soft hair, silky hair, etc... the list goes on.
Doesn’t matter what you do... if you do something in the beginning with birds, butterflies, flowers or whatever, it will keep putting them in even when you specifically say not to.
No matter how hard you try to get a decent image of a decently dressed adult female you almost always get images with the face (the only face that looks real btw) of a 12 year old on an overly sexualized body wearing lingerie style clothes that often have the behind and boobs falling out, and sometimes completely nude boobs that may or may not have nips.
Trying to get this to stop I keep getting they do this deliberately as part of the moderation supposedly to protect children 😒 ... umm, these images would be a pervs dream.
They're highly inappropriate. So many are so inappropriate that when you request a description of the image or try to vary or rework it, it is rejected as inappropriate. Uh, midjourney makes these images then flags them as inappropriate even though all the prompts and parameters are clearly trying to get a clean decent image.
That's if you can even get a clean image that doesn't have 7 fingers on each hand that look mangled because they're twisted up so badly.
Faces that look like they've been melted, twisted and janked up.
Images many times look like something you would see in a Frankenstein film... either a distorted or child's face, on a scantily dressed/overly sexualized body with partial nudity or full nudity of bare boobs. With shoulders and arms of a very muscular man. Legs that may end at the knee or that are twisted backwards so the feet face the wrong way and have somehow been made to look like a swimming salamander. Hair that looks matted, fuzzy, often not looking like hair at all.
Want vivid, bright, clean colors... good luck. Most likely will get colors that look like the bottom of a swamp.
Have refrained from asking for help directly because after spending months looking at how to do the prompts (thinking it was just me) I ended up seeing several people across several platforms saying when they asked or pointed out issues their accounts were blocked 🚫 without a refund, nor given any reason for why. One person saying this, hmm maybe. But several? Too many for it to not have truth to it.
These subscriptions cost from several hundred dollars to about a thousand dollars annually.
May find my account has been blocked after this review, but truth is truth. And, if I had seen some truth first it would have saved me several hundred dollars.
Don't waste your money here.

I subscribed to their AI because I’m working on a video project and I needed a tool that could make simple artistic adjustments to images. That’s all I expected. But instead the tool failed to understand my very basic adjustments requests. And out of all the illustrations I had planned I only managed to finalize 3 in 10 days!!! The AI couldn’t even keep the basic composition of the image. It would completely ruin it. It honestly felt less like artificial intelligence and more like artificial stupidity. If this is the future of AI tools, then the future clearly needs better standards. The most frustrating part is their refund policy. They hide behind a 20-minute GPU rule to refuse refunds, even when the tool clearly doesn’t deliver what it promises. In my case I only used a small amount of my plan, barely exceeding the 20-minute limit, because I was mostly trying to fix errors caused by their own AI, yet they still firmly refused my refund request and refused to consider any context, any explanation, or even a partial refund. There is a support agent named Soar that was replying like a bot, and at one point, he/she even told me he/she was ending the discussion there!!! Since when does a support agent decide when a customer conversation is over? Very rude!

I work in the creative entertainment industry, so I was looking for ways to quickly build scenes. I had my company fork out for a year's subscription only to find out later that none of your work is private; it’s all public. So what is the point of paying for a subscription? This is something they should tell you up front. Besides, the image generator sucks, better off using a free service. I hate this company and will do everything in my power to steer others clear of it.

Terrible product, overall a terrible site with poor UX. Highly recommend avoiding this overrated wasted of money

i heard midjourney from my friend and paid for 10 dollar subscription, i tried it 5-10 minutes but did not liked and asked for refund they refused. i called my bank for chargeback. trash app and useless.

Terrible user experience. You can get significantly better results with the free version of chat gpt. I requested a refund only about an hour after I bought a month subscription and they refused saying I “used it too much” horrible customer service and horrible software

Have attempted twice now to input a prompt for an image to be generated from, the three bar rotating thinking widget just kept spinning.. over it.. it has not delivered even after the 4 minutes for each prompt given. Don't bother with it (was trying it "for free")

It is so bad. I wasted a hundred bucks all gone down the drain. I honestly cannot believe how bad the AI in midjourney is. It doesn't understand any of my prompts Even simple prompts like keep the camera angle still, it doesn't do anything you ask it to. It was so frustrating. Do not subscribe into this guys, there are so many cheaper ai platforms for video generations out there like Envato, Dzine, Seedance pro. Envato is unlimited too but for half the price compared to midjourney. Midjourney is utterly so dumb, I could not generate anything! It could not understand even the most simple prompts.