IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more
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Review summary
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answer to my questions have been answered in few minutes, and solutions were clear and know how to proceed in the future
I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more
I’ve had a wonderful experience with Nelly. She’s been very helpful with all my questions and has solved my needs perfectly. Thank you so much again for your kind help.
Company details
Written by the company
IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.
Contact info
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great customer support experience
Great customer support experience! I had a question about my account verification status, and the agent was quick, friendly, and helpful. My account was verified right after our chat. Thank you!
15 July 2026
Unprompted review
Support service is really…
Support service is really good.responsible and fast👍🏻
15 July 2026
Unprompted review
Fast replies👍
15 July 2026
Unprompted review
Fast reply when the help was needed
15 July 2026
Unprompted review
ICMarkets and their great support
I initially started trading with IC Markets the normal way, demo then live.
In the process of working myself up to a live account I had to talk to support a few times and I have really found them to be polite, patient, honest and helpful.
I always contact them via the live chat and within minutes I have someone on the other end talking to me and answering my questions. What I was surprised about is the honesty that came with the answers. Took me from looking for another broker to deciding to stick with IC Markets
15 July 2026
Unprompted review
I had an issue opening a new MT5 Raw…
I had an issue opening a new MT5 Raw Spread account because of some old empty accounts on my profile. I contacted the live chat support and they resolved my problem in less than 2 minutes. The agent was very helpful, polite, and professional. Great customer service!
15 July 2026
Unprompted review
Good experience
Good experience. Answered and helped to every question i had.
14 July 2026
Unprompted review
professional customer service
Thank you, the help was immediate and professional, I appreciate that my time is treated with respect, I can gladly recommend the platform and customer service! :)
14 July 2026
Unprompted review
Quick and helpful chat support
First time I needed chat support from ICMarkets team and they quickly solve my issue. Thanks specifically to Nelly for the support.
14 July 2026
Unprompted review
Very good customer service
Very good customer service, was very helpful and quick to help me out, can really recommend this
14 July 2026
Unprompted review
Quick response
Contact was fast, no back and fourth with an AI bot that cannot help and needs 20 different messages till he contacts you with the real agent that is able to help and take a look, information provided was clear and reliable
14 July 2026
Unprompted review
Very fast and competent
14 July 2026
Unprompted review
that is good person and replying fast…
that is good person and replying fast and helpful thank you sir
14 July 2026
Unprompted review
Great and friendly customer support.
13 July 2026
Unprompted review
>Markos< helped me in the best ways he…
>Markos< helped me in the best ways he could, leading us to solve my problem, that was quitly simple at fist look, but in depth was an error with the platform.
Thanks for the help
13 July 2026
Unprompted review
Excellent customer service
Excellent customer service. The support agent was friendly, knowledgeable, and very helpful. My questions were answered clearly, and the issue was investigated thoroughly. Thank you for the fast and professional support!
13 July 2026
Unprompted review
The best suport that I’ve experienced
The best suport that I’ve experienced. Thank you!
13 July 2026
Unprompted review
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