IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
answer to my questions have been answered in few minutes, and solutions were clear and know how to proceed in the future
I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more
I’ve had a wonderful experience with Nelly. She’s been very helpful with all my questions and has solved my needs perfectly. Thank you so much again for your kind help.
Company details
Written by the company
IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.
Contact info
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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that is good person and replying fast…
that is good person and replying fast and helpful thank you sir
14 July 2026
Unprompted review
Great and friendly customer support.
13 July 2026
Unprompted review
>Markos< helped me in the best ways he…
>Markos< helped me in the best ways he could, leading us to solve my problem, that was quitly simple at fist look, but in depth was an error with the platform.
Thanks for the help
13 July 2026
Unprompted review
Excellent customer service
Excellent customer service. The support agent was friendly, knowledgeable, and very helpful. My questions were answered clearly, and the issue was investigated thoroughly. Thank you for the fast and professional support!
13 July 2026
Unprompted review
The best suport that I’ve experienced
The best suport that I’ve experienced. Thank you!
13 July 2026
Unprompted review
Good trading experience
Good trading experience, customer support is on high level too, overal i reccomend!
12 July 2026
Unprompted review
I had a very positive experience with…
I had a very positive experience with IC Markets EU customer support. Katarina Pejkovic was professional, helpful, and clear throughout the process. My questions were handled promptly, and I appreciate the efficient communication and assistance provided.
10 July 2026
Unprompted review
Always friendly and helpful
Always friendly and helpful; thanks for the help :)
9 July 2026
Unprompted review
Best Broker
Best Broker! No market making, really good and a lot of options (MT5, cTrader, Tradingview) to trade. My favorite! :)
8 July 2026
Unprompted review
Prompt and efficent service even on…
Prompt and efficent service even on remote control acces
7 July 2026
Unprompted review
more helpfull and kind a lot of patient
more helpfull and kind a lot of patient
7 July 2026
Unprompted review
Withdrawal issue quickly fixed
Good execution of orders and a reliable broker.
Had some issues with a withdrawal that got fixed quickly and much appreciated the call.
3 July 2026
Unprompted review
Quick and efficient support
Quick and efficient support. I contacted live chat to close a duplicate account opened by mistake, and Nelly resolved it immediately without any back-and-forth. Clear communication, no delays.
3 July 2026
Unprompted review
Good service.
2 July 2026
Unprompted review
I’ve used IC Markets over several years…
I’ve used IC Markets over several years and the experience has been consistently solid.
Customer support via email has been responsive and practical. On the few occasions I needed clarification, the answers were direct, clear, and resolved the issue.
Overall, the service has remained stable over time, both in trading conditions and support quality.
2 June 2026
Unprompted review
Really helpfull support
Really helpfull support, fast deposit and withdraw. I can recommend this broker!
2 July 2026
Unprompted review
very good....
1 July 2026
Unprompted review
Fast response and problem solver
30 June 2026
Unprompted review
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