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IC Markets (EU) Ltd Reviews 

4,209
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report a highly positive experience, praising the professionalism and reliability of the service. Many highlight the excellent customer service, noting its serious, reliable, and helpful nature. The support team and agents are frequently described as friendly, knowledgeable, and patient, providing clear, professional assistance. People are particularly impressed with the exceptionally fast response times, often receiving immediate and accurate solutions. The service is noted for its efficiency and user-friendliness, making processes simple and convenient. Reviewers appreciate that issues are quickly resolved with direct and effective solutions, enhancing their overall satisfaction.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Response time

People report positive experiences with response times, highlighting the speed and efficiency of customer... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, reliability, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great service and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IC Markets. Quite responsive and the best thing is that the AI help is relatively bearable. It gives up quickly and connects to a live aid. They respond unusually quickly and are forthcoming and to th... See more

Rated 5 out of 5 stars

Great service and a very positive experience overall. Everything works smoothly, the process is simple and convenient, and the support team is quick to respond and helpful whenever needed. I real... See more

Rated 5 out of 5 stars

I have been using IC Markets for a few months, and so far I am very satisfied with the service. It delivers everything it promises, and in my experience, the customer support team is efficient and res... See more

Company details

Written by the company

IC Markets is a CySEC-regulated CFD provider, delivering trading solutions for active day traders and scalpers as well as traders who are new to the trading of CFDs. IC Markets offers its clients cutting-edge trading platforms, low latency connectivity and superior liquidity. IC Markets is revolutionising online forex trading, online traders are now able to gain access to pricing and liquidity of the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(4,209)

2,748 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent customer support from Nelly

I had a great experience with IC Markets support. Nelly was very helpful, patient, and professional. She understood my problem and guided me step by step until it was solved. Thank you very much, Nelly, for your excellent support and quick help. I really appreciate it.🙏😊

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and Friendly Customer Service

would like to thank the support agent for being extremely helpful, kind, and friendly. He was very professional and took the time to assist me with my questions. I really appreciate the excellent customer service and support.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

customer support

Thank you very much for your support and for resolving my issue so quickly.
I really appreciate the efficiency and professionalism of your assistance.
The problem was solved within just a few minutes, and I’m very satisfied with the service provided.
Thanks again for your help.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Great EU platform

Great trading platform with reliable service.
I’ve had no issues with deposits, trading, or withdrawals.

16 July 2026
Unprompted review

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