I2ioptometrists Reviews 

354
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and welcoming approach. Many highlight the exceptional service, noting the team's dedication to going above and beyond. People appreciate the extensive range and quality of products, including frames and lenses, with staff providing expert advice without pressure. The entire customer journey, from thorough eye tests to selecting suitable frames, is described as first-class and comfortable. Reviewers frequently mention feeling well-cared for, with clear explanations and a genuinely pleasant atmosphere during their visits.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their welcoming, knowledgeable, and... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as first-class, excellent, and... See more

Product

Users describe positive interactions with the product, highlighting the superb and huge selection of... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as first-class and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mikey is an actual star as is the rest of the team at I2I. They have such an impressive selection of Brands here and their varifocals are just amazing. The staff can't do enough for you and mak... See more

Rated 5 out of 5 stars

Very helpful and professional team. After my eye test there wasn't the usual big sell but a patient and informative consultation on what i wanted, what i thought looked good and keeping within my budg... See more

Rated 5 out of 5 stars

Stephen is very thorough and highly experienced; giving me peace of mind particularly as I get older. Through the advancement in scanning and Stephen's skill; he can help identify health issues as w... See more

Rated 5 out of 5 stars

My Go-To company for glasses and sight tests for many years now and I don't expect that to change in the years to come. Stephen, their optician, is both professional and friendly taking me through al... See more


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5.0

Excellent

TrustScore 5 out of 5

354 reviews

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5.0

All reviews

(354)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Optician in Glasgow

Stephen is a top rate optician who explains exactly what is required. The other staff are hugely knowledgeable and accommodating. The range of frames on sale are top quality. The shop is well worth a visit

27 April 2026
Unprompted review
Rated 5 out of 5 stars

My Go-To company for glasses and sight tests

My Go-To company for glasses and sight tests for many years now and I don't expect that to change in the years to come. Stephen, their optician, is both professional and friendly taking me through all the equipment used to test my eyes and sight and he is complemented by their floor staff who have fantastic knowledge of the frames that best suit myself taking into account my prescription requirements. 5 star company in all departments ♥

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, fast and very professional. Staff were excellent and Stephen,as usual, was first class.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Simply Incomparable Opticians

From the finest Optometrists to Sales Personnel, I find the staff at i2i Howard Street, incomparable. The selection of glasses, the care and attention across all aspects, the range of glasses and the time they take so that you get exactly what you need is exceptional

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy and excellent service

I always receive excellent service from i2i. They are friendly yet professional - from the careful and thorough eye checks to the guidance on eye wear, I always feel in safe hands. Great company.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service always

I've been a loyal customer of i2i for many years. I was a customer at their first branch in Finnieston, now at Howard Street. One reason I've stayed with them all these years. Quite simply, they're top of their game. I always receive the best care and first class service. I'm always made to feel very welcome and so well looked after. I can't recommend them highly enough.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

First Rate Service

Every experience I have had in i2i with David and Mikey has been absolutely first rate. They really go the extra mile in terms of effort, time, explanation and sharing of their extensive knowledge. Will definitely buy here again.

7 February 2026
Unprompted review

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